I contacted Saper back in December of 2025, to inquire about their framing process and to figure…read moreout a rough project timeline. I had several similar projects completed in the past in another state, but Saper was unknown to me then. Specifically, I had one large piece of film memorabilia which needed some minor restorative work, and three additional autographed photos which needed custom framing and matting. Four projects in total. I called first and spoke to Jennifer, who gave me some history about the business, which was established 47 years ago, and their philosophy as it pertains to preservation. Jennifer assured me that they use only archival-quality, non-destructive materials and processes to ensure the best possible results. Additionally, I wrote an e-mail and received a detailed, friendly response from Roy Saper almost immediately. I wasn't able to bring everything in until mid-January of 2026 because of some medical issues I'd been having, but once I was able to meet Jennifer in-person she was able to help me to make informed decisions about colors, framing materials, and types of glass. The price I was given was fair and reasonable, and I was told that the projects should take about six weeks to complete, because they were still backlogged after the holidays, which is understandable. I did have one minor thing about the size of the matting that needed to be changed a day later, so I wrote another e-mail and once again received a very prompt and professional acknowledgement. Then, sure enough, six weeks later, I received an email letting me know that the projects were completed! I had some concerns about physically transporting them, however, so I called in to ask about what types of packing materials I should bring. Roy answered, and kind soul that he is, he offered to personally deliver the completed projects, which I graciously accepted. He wrapped all four projects with such love and care, and brought them to my house that very evening. When I unwrapped them, I was delighted to find that everything looked amazing! Jennifer was the one who completed the restoration of the one larger item, and she did a fantastic job. Meanwhile, Nathalie was the one who crafted the three custom frames for my smaller 8x10 autographed photos, and likewise did a splendid job. Every detail was perfect, with an artisan's touch and a clear mind for historical preservation. I could not be any happier with the end results, and I will not only sing their praises forevermore, I will also continue to bring al of my future business there. Saper Galleries and Custom Framing is now my go-to spot for all of my bespoke framing needs. Thank you Roy, Jennifer, and Nathalie, for going above and beyond!

Can't believe I had no idea this was here -- I've walked or driven by this corner a zillion times…read more Both an art gallery and a framing shop, it's pretty palatial and a joy to peruse. Beautifully lit and full of comfy spots to sit and enjoy the art works. They've even got a couple small Picasso statues, and lots of lovely glass art, many of which seemed very fairly priced to me.

Cheryl restored a painting my mother had while I was growing up. It was damaged and had a couple…read moretears. I was hesitant letting it out of my possession as my mother has passed away, but it was left in good hands. When Cheryl returned it to us, I couldn't find where the tears once were, and the colors were so much more vivid once she cleaned off the years of grime. The cost was way less than I thought it would be.

From the owner: I repair artwork that has been damaged. The results will amaze you.read more

Ronya at graceful restorations did an amazing job restoring a Beethoven statue for me. She…read morespecializes in holy statues and artifacts, but wow she did such an amazing job. I can't even describe to you how beautiful it looks. I wish I had a picture of the actual piece now as I'm writing this review unfortunately I do not. I can tell you it is the highlight of all of my statue pieces, thank you Ranya and I will send much business your way. If you're reading this and need a statue restored she is the right person to call.

From the owner: Ecclesiastical Artist since 2012, Here to restore weathered indoor/ outdoor antique…read moreconcrete,plaster,plastic or wood statues for your home or office ! What makes Graceful restorations unique is that we are able to re image the art work to your liking, bringing back your statue to life! Schedule a FREE consultation and Book an appointment today to receive $50 dollars off your first ecclesiastical artwork complete. CODE : LIFE2024

Owner is very knowledgeable. Linda is able to offer suggestions for color as well as how to hang…read morepieces. I like that I can also buy smaller pieces of glass rather than full or half sheets. I would take this shop over Delphi everyday

Excellent value, beautiful art pieces. There also seemed to be a decent selection of glass for…read morefolks who do their own stained glass projects.

Not only is the work flawless, the range of talent is boundless. I have brought many family…read moretreasures to ARS and continue to be amazed by the seamlessness of the results!

From the owner: Invisible restoration of pottery and porcelain objects D'Art. Glass & crystal repair, grinding…read morechips on goblets. Oil painting cleaning, conservation and restoration. Third generation of restorers.

my rating is lower than the scale. this owner is a fraud and a scammer. i sent a painting to her…read morelast year. now I am hiring an attorney b/c she is unresponsive to my request for status. she is a crook.

Jennifer Lis and teammate Cortney just completed the restoration and cleaning of three oil on…read morecanvas paintings that were family heirlooms. Their meticulous attention to detail and care were well worth the time. The cleaning and preservation were more complex than initially estimated; however, they did not charge more or waiver from completing the jobs correctly. I would not hesitate again to contact this professional service and to be patient.

I've had the pleasure of working with this team more than once, with more projects to come I'm…read moresure. They are an amazing group of talent with some of the most personable team members I've ver worked with. Truly above and beyond knowledgeable service. (Maria is an angel.)

From the owner: Our team of experts provides quality and cost-effective "hands-on" specialty contents restoration…read moreservice with appropriate turnaround times that claims professionals, contractors, collectors, and homeowners require. We are pioneers in the insurance industry and understand the need for urgency that is needed for every claim. We provide photographic inventory usually same day or next day, with full estimates within 1-3 business days. Emergency services available.

John is a a true professional. He had more than 3 ideas for my golf Memorabilia. Its a pros shop…read more Unique, fast, reasonable and explains everything without being overwhelmed like i have ibln the past. I was not dissapointed whatsoever and will be returning as soon as possible

I purchased a print online as a Christmas gift under the assumption that it would come framed…read more Much to my dismay, it did not and I had to do some last minute scrambling to find a frame shop that would be able to accommodate irregular dimensions (20x22). I called the Frame Shop and was assured that the framing of my print would not be a problem, nor expensive. I dropped it off that day and, despite the fact that this is the busiest time of year for them, my custom made frame was ready the very next day. I received a very nice text notification from the owner to let me know that my item was ready for pick up. I could not be more impressed with the excellent and prompt service I received. My framed print came out absolutely perfect! I am so excited to give this gift to my best friend.

If I could give more than five stars, I would! The team at Mercury Head Gallery does incredible…read morework. They are knowledgeable, fast, patient, and genuinely care about helping you find the perfect framing solution. What I appreciate most is that they're artists themselves, so they understand how important it is to present artwork in a way that enhances and protects it. Their attention to detail and craftsmanship are second to none. If you have any framing needs in the Grand Rapids area, do yourself a favor Mercury Head Gallery is simply the best. Highly recommend!

I recently bought a painting done by a dear friend and needed to get it framed. I looked into a few…read moreonline options, but decided that I wanted to stop in to Mercury Head Gallery. I'm so glad I did, because Jeri was incredible! She greeted us right when we came in and was SO helpful. She showed us lots of great options for frames and gave us tips on viewing them with the painting. It was also great that we stopped in because Jeri showed us that the painting (which is on a wood board) is a bit crooked and would need to be trimmed down to even it out so it could be framed. I'm so glad I didn't just get something online because it definitely wouldn't have worked. Once we chose a frame, Jeri got me a quote and let me know it would be done in about two to three weeks, and we can pay when we pick it up. It definitely isn't cheap, but I think it's well worth it to take care of my original art that I will cherish forever! They also provide printing services, photo capturing, art reproduction, photo printing, and photo restoration.