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Lansing Art Glass

5.0 (4 reviews)

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Michaels

Michaels

(11 reviews)

$$

I've been coming to the store for quite some time. I enjoyed the weekly coupons I used to get, is a…read moreshame I stopped getting coupons with my receipts from here. However, that is a corporate decision and has nothing to do with this particular store. It seems like whenever they made the transition from having cashiers to automated self check out, the customer service here has gone downhill. I tried stopping in tonight on a quick run as I ran out of a particular tube of paint, and I nearly walked right into a door because they had both of the inner doors of the vestibule locked. I could walk in from the street, but the nearly face planted in a door that was supposed to open automatically. An employee came over and unlocked one of the doors, earbuds in her ears, apologizing while explaining she was on a phone call or something. She was immediately all too eager to let me know the store closes in than 20 minutes. Yeah, I could tell. It's a huge pet peeve of mine when stores try to shut down shop during their opening hours. Your store hours you close at 9:00p, not 8:37. There's a Michaels on the other side of town I've only been to a couple of times but even with the automated self check out there, people there I think are much friendlier it might be worth the drive next time.

I came in to get two balloons filled up, a 2 and a 1 for my friend's 21st birthday. I paid for the…read morehelium and as i was putting them in my car, the 2 came off the string and flew away. I was distraught (in tears). I went back in to buy another 2, and when i told the employee what happened, he asked me if the string was tied loosely, i said i wasn't sure, and he said "let's just say it was". He gave me another 2, free of charge on account of an employee error. I did not catch the man's name but he's a wonderful employee and i cannot stress how much i appreciated this small kindness, it really made my day.

Lansing Art Glass - artrestoration - Updated May 2026

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