gillroys hardware... great hardware. very helpful staff.. everyone! These are the businesses we…read moreall need to support, or they will go away like many other great retailers were forced to do. gillroys have quality items, good prices, expert staff that know what is going on. Paint, plumbing... pretty much everything you need for home improvement except lumber. go to self-serve in st johns for that.

Easily the most helpful hardware store I've been to. They always have what I need, and they always…read morego above and beyond helping me solve problems.

If you want to be treated like a friend and find what you're looking for, go to Darling's…read more If they don't have it, they'll order it. If something that you purchase doesn't work out so well, they'll replace it. I don't patronize the 'Big Box' joints anymore and the prices are pretty much the same. This store puts the customer first.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

We novices come to a hardware store for the knowledge and experience of the staff. Working with Jay…read morehas been a real pleasure because he knows his stuff.

This is a great store and the staff is so friendly. They seem to have about everything you need.read more

Awesome hardware store! The staff always go out of their way to help customers and give the best…read moreadvice. Very reasonable, great selection. Hardware stores have a reputation for being mundane, but the Williamston True Value really is exceptional and better than the standard. This is a local gem and I have nothing but great remarks about it!

I needed to replace some small screws from a toy of my daughter's. They had the right width, but…read morethe screws I needed matched were unusually short. They custom cut four svrews for me on the spot. Small town friendly service and they charged me...8 cents per screw, no charge to cut them down.

I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Why choose Gilbert's? Here's why:…read more Extensive Selection: From power tools to plumbing supplies, we carry an extensive inventory of products from leading brands. Find everything you need under one roof! In-Stock Appliances: Upgrade your home with our in-stock appliances ready for pick up or delivery. From state-of-the-art kitchen appliances to energy-efficient washers and dryers, we have it all. Experience convenience and style in your home. Exceptional Customer Service: At Gilbert's, customer satisfaction is our top priority. Our friendly and attentive team is dedicated to providing you with an exceptional shopping experience from start to finish. Special Offers: Keep an eye out for our exciting promotions and special offers, giving you the opportunity to save even more on your favorite products. Whether you're a DIY enthusiast or simply in need of reliable appliances, Gilbert's Hardware and Appliance is the place to go. Visit us today and discover a world of quality, variety, and exceptional service. Gilbert's Hardware and Appliance – Your trusted partner for all your hardware and appliance needs!

Always very friendly and help you find what you need as soon as you walk in. Have used them…read morebasically for every DIY home project I've ever had.

Out of town working on a Friday. Went there at 5:45 pm to get what I needed before they close…read more Doors were already locked and girl behind the counter just stared at me with a blank look. Hours on the door said they were open until 6pm.

I went to buy a toolbox for my pickup, helpful lady told me that they all fit full size pickups - I…read morehave an F-150. Get it home (wasn't in the truck when I bought it) and try to put it in - doesn't fit. NP, I'll take it back, mount brackets, receipt, & keys inside the box - close the box only to find out I had relocked the latches. Oopsy. Talked to the manager - no problem - he looked up my receipt since I have a rewards card w/ them. Gave me credit for the box and the two bracket kits. (I would have paid for a spare key since it was my fault after all but certainly glad I didn't have to.) He loaned me a tape to measure the box - 62" wide. We checked other toolboxes and they were all 62" or less so I got a slightly different one. Then we measured the one I brought back - 62-3/8" wide - no wonder it didn't fit. I'm a happy customer.

Recently, I needed some help finding the right tools to get the 3rd row seats out of an old Audi…read moreQ7. The team at Vets Ace Hardware Store not only found me the right tools to get the job done, but gave me tips on how to make the job easier. I don't work with tools often and they made the experience enjoyable.

Customer service sucked. I was directed to the aisle of what I was looking for, couldn't find it…read more Told employee (woman) from the aisle and confirmed the aisle and she said yes. Told her I still couldn't find it. She not once tried to help me find it. The store was not busy either!!!!!! You definitely lost a sale and all future sales! Unacceptable!!!!