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    Williamsburg Honda

    3.3 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Williamsburg Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    14 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    American Pride Automotive - Williamsburg

    American Pride Automotive - Williamsburg

    3.5
    (90 reviews)

    First, I never write reviews. I look at them all the time, but rarely take the time to write one…read moremyself...I felt it was needed to offset some of the reviews I've read here... I recently relocated to Williamsburg and in the midst of packing up and selling my home, I lost sight of my car inspection. It was already over due. I called American Pride and they were able to get me in the same day and even helped me get back and forth to my hotel from drop off to pick up. I am a widow and often get hit up for 'added repairs and services'...(I think being a woman dealing with car things, makes me a target). Given some of the other reviews here, I was a little worried that would be the case. They couldn't have been more kind, were courteous and no added 'recommended services or repairs' were pushed onto me. Just a passed state inspection and ready to go. Thank you American Pride. I wanted others to know, that I DID have good experience and didn't get the usual hit up for add ons.

    We were first time customers, car a/c blowing warm air. In by 8am called before 5pm the car was…read moreready. Picked up the car and a/c was blowing cold.... next morning a/c blowing warm again. Called in and they were unable to fit us in for 5 days ? In at 8am ... shortly after a call with um, ya need an $800 hose, um ya no we can't provide a detailed estimate.... um, yeah parts take 6-8 days. Honestly, I lost any confidence this business had the skills to provide this service. I took the vehicle elsewhere ... there diagnosis completely different with a written estimate detailing the condenser as the worn part, the part was ordered and installed in less than 3 hours at about half the cost, with a written warranty. I went back to American Pride Automotive, with the rusted worn condenser and asked for a refund of the $276. misdiagnosis and repair that they claimed to have provided and the Service Director could not for the life of him admit to his businesses failure. So, I gave him and honest chance to save a customer and instead has lost any chance at our business, but for $276 he's bought a lifetime of bad advertising for American Pride Automotive to all our family and friends. I looked at the other reviews for this business and see it's a pattern.... that's a shame.

    Casey Toyota

    Casey Toyota

    2.7
    (89 reviews)

    I owned a 2009 Venza. The very first addition to the Toyota brand. This was a fantastic automobile…read more Other than a new set of tires and oil changes every 5,000 miles mostly from Jiffy Lube. I had no significant problems. A gem. Then this year January, 2024 Casey who I go to to complete the annual inspection (no charge). Charged me for the inspection. That's okay. I can take that. They passed the brakes which I could tell I was down to the metal (sound). They found another problem on the steering column. Just the steering column was somewhere around $2,600. They showed me the area while the car was on the lift. Okay. We discussed the rear brakes and added that $500 to the cost of service. I did neither. They did replace a burnt out bulb in the front. I decided I would have a second opinion before I decided on this repair. At the checkout desk I was (for the first time) shown a bill with an added 5% charge if I used my credit card. Never having had that charge I was surprised. I didn't have a check with me nor that much cash. I paid it accepting the charge. I felt I had no choice. I was a little steamed. I have always had a distrust with car dealerships. Casey had always been helpful in the past. But, the 5% took me over the fence. Last fall I drove the new Toyota Rav 4 @ Casey. The Honda CR-V @ a Honda dealer in Williamsburg. The Subaru Forester at the Casey dealer in Newport News. With this expense on my 14-15 year old car I decided now in January '24 to purchase a new car. I did not feel comfortable with either the Toyota nor the Honda. These cars did not have enough power for me. I found a dealership in South Chesterfield, VA, CMA'S Colonial Subaru. A bit of a trip but I found a comfort level (older woman in my 70's, widowed) that appealed to me within a short time. My salesman Willie Lingenfelter took the time to listen to what I was looking for. Let me drive 3 different models - Forester, Solterra and the Outback LTD. The Outback LTD turbo for me had the power I was after. The style, leather interior, room, comfort. Oh, and a satisfactory price that I was comfortable with. All the checks I needed were there. I purchased an extra 7 year front to back warranty that Subaru offers. Every single person I met through this experience was polite, friendly and helpful. This was an exciting experience for me. A new car. I loved my Venza but it was time. I received a very fare trade in. Casey here in Williamsburg with it's new charges added to the uncertainty I had developed. This IS A VERY PERSONAL experience. But I thought I would share it in a review so if anyone else experiences similar feelings about the Casey dealerships they can make up their own mind. Talk to others. Read other reviews. That what I do. Good luck!

    Give better customer service and stop ignoring your customers, I have reached out to my service…read moreadvisor at 8 times and left voicemails and to the date he has not responded, reached to your warranty department and having the same issue, I wish a many of days I would purchase my truck from another dealership, this is the worst customer service I have ever dealt with

    Williamsburg Honda - autorepair - Updated July 2026

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