Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

This shop was a life saver!!! They found me a tow company when I was stuck at Busch gardens fixed…read moreme car in no time which allowed me to make the 5 hour ride home all reasonable price with great communication! I can't even find service like that in my home town!! Highly recommend

Hello all! My 19 yo daughter's 2010 Hyundai has had problem after problem for... well... forever it…read moreseems. Her dad tried being a way-out-of-his-league mechanic every time her car just decided it needed to rest for a bit in the driveway. That car had schädenfreude making our lives h-e-double hockeysticks. Last Thursday my daughter and I were fed up with waiting for... for him to MaGiCaLlY discover and fix the problem. So I went searching for the best mechanics in the 'Burg (is that still the cool thing to say?). The overall consensus was Eagle Eye Automotive Williamsburg. I called them up and spoke with this über awesome guy named Ryan there and explained our saga. He confidently said, "I'll fix it no problem. Bring it in. I got you, fam." (Not an exact quote.) Sold. Tow it there. Friday he discovers the problem. Easy fix, apparently. He did indeed have us as fam. Monday that old lazy car was all ready to go. Price was very reasonable. Ryan was one awesome mechanic and person in general. So... TL;DR Go to Eagle Eye Automotive to get your broke down car/truck/SUV/whatever squared away and Ryan and that crew will handle it like the highly competent (and cool) mechanics they are.

I have been using Eagle Eye automotive since moving to Williamsburg in 2010…read more Just had my truck repaired and once again I still remain a very satisfied customer. I always feel confident with their abilities and honesty.

Had my 2016 F250 recently there. The mechanic and shop manager were great. I had the dreaded…read morecheck engine light pop up and the mechanic found the issue and they were able to order the parts and get me fixed up. As a new issue came about they showed me what it was and discussed what was needed and why. I'm also traveling from out of state & both of these gentlemen were knowledgeable and upfront with the costs. Having waited for the repair work to be done I heard the manager tell a customer that they didn't need a replacement because the items had plenty of life on them. He didnt upsell the customer and IMO took care of that customer by being honest. The cost for the work was fair and if I have another issue (hopefully not) I will use them again.

The oil change went well. I have confident in going there and getting the work done.read more

He did an excellent job at a reasonable price. Very friendly. Would definitely recommend.read more

Very quick response, fair estimate, scheduled the repair soon after pricing agreed upon. He showed…read moreup on time, was very polite and professional. Got right to work, replaced the part, and obviously knew what he was doing as he was finished in the estimated time it takes to replace that part. I couldn't be more pleased, will definitely be calling on Bill again. Highly recommend!

My truck broke down with a near catastrophic gasket failure while driving from Chicago to Georgia…read more The Manager, Greg, made special arrangements with their best mechanic to dedicate his time to getting me back on the road and home in time for Christmas. A job as big as a head gasket replacement should have kept me stranded for several days but the hard work and dedication that Darryl showed had me driving again in 36 hours. Unheard of. These gentlemen epitomize the integrity and know-how that is all to often lacking in the service industries. I can't quite articulate how grateful I am of these guys or how high of a recommendation I give them. There's not enough stars on the review. I would also like to apologize to anyone that may have been inconvenienced by my job being expedited; I certainly didn't intend to delay anyone.

Trusted these guys for years until I started wondering about the services they were advising. I'm…read moreno expert on car maintenance and I didn't do the research I should have. Looking at an old ticket from 2024 I see they charged me $240 for a Wynn's Fuel Injection Flush Cleaning Service. Honda doesn't recommend it. They also kept my car for three days once. Fortunately I was able to work from home during that time, but not without cost. I switched to Crow's Garage. They're a tad less flexible but the service is more trustworthy.

While my family and I were traveling from out of state, we unexpectedly experienced vehicle trouble…read moreand found ourselves in a stressful situation. From the moment we arrived, Damian and his team demonstrated exceptional professionalism, integrity, and customer service. They thoroughly assessed our vehicle, clearly communicated the issue, and presented multiple repair options without any pressure, allowing us to make an informed decision. Their efficiency, expertise, and commitment to customer satisfaction enabled us to get back on the road quickly and with complete confidence in our vehicle. It is rare to encounter such a knowledgeable, courteous, and accommodating team. Damian and everyone at this Meineke location truly went above and beyond to provide an outstanding service experience. I highly recommend this Meineke to anyone seeking honest, reliable, and professional automotive care. Thank you, Damian and the entire team, for turning a stressful experience into such a positive one.

I recently visited Meineke for a simple service on my car, expecting professionalism and quality…read morecare. What I received was the worst customer service imaginable. Initially, I came in for brake pads and an oil change. However, I received a call from Jeremy, who informed me that they had broken my brake sensor, which would delay my pickup. While frustrating, I thought, "Okay, things happen." Fast forward to the following week when I returned to pick up my car. Jeremy was nowhere to be found, and I was left dealing with a rude mystery man with no name tag. He claimed that my calipers had been replaced, which I knew was false. As we reviewed the receipt, I noticed I was being charged for the brake sensor that they broke. The mystery man insisted that I had to pay the full amount and promised to call me the next morning after he spoke to the service staff. Spoiler alert: no call came. When I reached out the next day, Jeremy refused to answer my questions, and Daniel acted as a middleman, spewing blatant lies. He claimed the sensor was never broken and that they had to "move numbers around" on my bill because of an alleged discount. To top it off, he had the audacity to say that the sensor was already broken when I brought the car in, despite Jeremy's earlier admission of their mistake. The brake light had been off prior to my visit, so Daniel's excuse made no sense. After refusing to talk to me directly, I was told, "Do whatever you want! Call corporate, it doesn't matter; our business is done, and your money is spent." This was said by Daniel, with Jeremy coaching him from the background. I paid over $1200 for subpar service and left feeling disrespected. As an active duty Air Force officer, I expected better treatment from a supposedly reputable establishment. I would not recommend this Meineke location to anyone.

It's difficult to be sure when you suspect a repair shop is taking advantage of your automotive…read moreilliteracy by searching for things to repair or replace and possibly overcharging. But New Town Automotive proved to me that you CAN be sure of the opposite -- when they're treating customers with honesty and fairness. I have taken our two cars to New Town Automotive several times for various diagnostics and repairs. I always ended up paying less than I expected. Jerry, the owner, has been at the desk every time I have come in and he is always very friendly and helpful. He now remembers me when I come in and has not charged me several times for things that he should have. The negative review here is surprising. Jerry is a funny guy and likes to joke with his customers so maybe he was kidding with the reviewer. I imagine there was more to the conversation than what was posted.

My ac wasn't working well in my car- they got me right in and I paid exactly what I expected to…read more Jerry at the front was great to work with and had me smiling walking out the door. Clean shop, great communication. Support local and give these guys a call!