Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

First, the employees are super friendly and seem competent. Wait time not bad. I was very…read moredisappointed, however, with being told they were out of windshield wash fluid again. This makes two times in a row. Walmart is right across the street. Why can't you buy some to have on hand until your supply comes in? That would be really great customer service. My invoice says "windshield wash fluid level checked and OK." Absolutely not true. My last visit I got full synthetic oil, and the employee told me that I would be able to get 5000 miles, which was on the window sticker. This time I also got full synthetic and there was no mention of miles, and the sticker says come back in 3000 miles. This just seems not right. I want to trust this place as it is near my house and convenient. But just not feeling it.

Did a quick pick up of a battery for a family members car and install it at night in the rain…read more Found a fit online and it was in the store even though the auto center was closed.

I really have to wait to have a service done when I come to the service center! They always do a…read moregood job and are very upfront with me about the price! They are reliable and somewhere I will continue to visit in the future! The process is very simple and I get to the shop while they take care of my vehicle

i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Yeah, I just went there with a car that has fittings. I got informed that they didn't know what…read morezirk fittings were, and I explained to them what they were, and they said, well, we don't have the tool to grease a Zerk fitting, seeing that is part of a standard lubian oil job, if you have zurich fittings, don't go there because they can't do the full service. They obviously only change oil.

On Tuesday, June 2 2026 I was at the near by Target when I heard a "meowing" emanating from my…read moreengine. I went to Good Year for some help. All the employees were so kind and helpful. They put my car on a lift, and after much up and down with lift, 1 of the guys was able to gently extract the kitten from the engine. Because nobody was able to take the kitten home, they called animal control to help the little guy find his furever home. Thanks to all the employees for kind act.

Had a low tire pressure warning. Went to GY on Richmond Rd in Williamsburg. They fixed it in a…read moreshort time and didn't charge me. They were polite, professional and wonderful! They were very busy and I can see why! Wonderful!!!

We are really lucky to have Auto Clinic at Longhill in Williamsburg! They are fast, friendly, and…read morealways charge less than I think it's going to cost. Highly recommended!

The staff was courteous and I was kept up to date. I thought I might be having transmission issues,…read morebut thank goodness they discovered my breaks were sticking or I might have had a bad accident. I was recommended to them by two older women...and if they liked them, were could I go wrong? They repaired my car in the time period they said they would Thank you for your speedy service!

Thorough, highly reputable, and yes, friendly…read more Another shop in town failed my car's annual inspection for worn rear tires. Firestone is my go-to tire place and so I ordered two replacement tires. When the lead technician, JR, went to install these new tires he also measured my existing tires, discovering that they were in very good shape and would pass inspection. And then he did the right thing: He called me to make sure I wanted tires that I didn't necessarily need. I had my car re-inspected at Firestone, passed with the existing tires, and it's the best $20 I've ever spent. Now Firestone will be my go-to for other services as well.

Getting a flat tire in a hybrid that comes with a can of fix a flat and small compressor is not a…read moregood way to start the day. Fortunately the tools gave me just enough driving distance to reach Firestone. I was able to book a 1pm appointment online, received a confirmation call within 10mins and was able to drop my car off at 10am to await service. My wife and I were hopeful to get the car back before the store closed. We were shocked to get a call at 12:30pm letting us know the car was ready for pickup - a full 30 mins before our appointment time!!! I've never been treated so well when getting my cars serviced - well done to everyone on the Firestone team!!!

If I could leave 0 I would!! Under no circumstance should you ever bring your car here!! These…read morepeople are liars and flat out crooks!!! My 17 yr old daughter brought her well maintained truck up here for an inspection. They failed her and gave her 2 pages of issues with her truck. Even sent her a pic of the "nail in her tire". I had her take it to another shop where she was told she has no issues that would stop her from getting a passing inspection. Are there things we should address yea but nothing major to cause her to break down. The nail in the tire didn't even exist!! It was a picture of someone else's tire or pulled from the internet! How these people sleep at night knowing they are scamming the very people in their community is mind blowing to me.

Fast, Friendly, Professional Service at a fair price. Ricardo picked up the phone on the 1st ring…read moreand was very friendly and patient.We explained our situation and he said, bring the car in now. We told him it was our first visit to their place of business and he really rolled out the red carpet. William the Service Manager was very polite, courteous and made sure the car was taken in right away. We were in and out in 1 hours. Really good people at American Pride Automotive. They proved that you can still treat people with kindness, dignity and respect and "EARN" their business. We will be customers for life. Thank you!

While it is concerning to see all of these negative reviews - I certainly did not have any of these…read moreissues. I worked mostly with John and Victor. Initially, I had a slow leak patched for free on promotion, and I paid nothing that day. As the tires were old on the car, I figured I would get a quote from them as well. I shopped around, and their warranty and price was definitely the best I saw. It did take a while to get the new tires on, but nothing awful. When putting on the tires, Victor noticed that the seals on my front struts had worn, and that the hydraulic fluid leaked all over the chassis and brakes. He very clearly and professionally explained the issue to me, while the car was lifted, and showed me where the leaks were as well. He also pointed out a leak on the radiator. They certainly didn't coerce me to do the repairs there: They told me to go to the shop where I had the radiator done, as it was under warranty, and to a dealer for the struts. They did provide a quote for the brakes in case I wanted to do them there. Basically, they did the opposite of these reviews: They gave me clear information presented in a professional way and worked with me to find the best solution for myself (and my wallet). Overall, I was pleased with their service and communication, especially with those two staff members.

These guys were great. Had a nail tire and didn't even charge me to repair my tire awesome!read more