Stopped in the have a slow leak looked at Plugged the tire free of charge Another place told me that I needed new tires Discount checked the tread and said good for 30-30,000 more miles Trustworthy read more

Got a flat tire on vacation and they were able to patch it saving me money. Very nice and helpful! Would definitely recommend!

On Friday morning, May 29, 2026, I arrived on time for my 10:45 appointment to rotate and balance my tires, and an alignment check. I made the appointment online, not with the local store, but I was assured that this was not a problem. When I arrived, there was a sign at the door, welcoming someone for their 1045 appointment, not me. Inside the store there were plenty of people waiting, but no line at the counter. There were DT workers on the phone and moving about. They all successfully ignored me for more than 20 minutes as I stood there.By that time, there was a line behind me. When I was acknowledged at the desk, I was told that because I had a 1045 appointment, my work would be finished by 11:45. I took a seat. Before 11:45 a man wearing a black shirt approached me to update me. Before any mention of the work I had requested, this man launched into how important it was for me to replace my spare tire since the vehicle was 10 years old. He had not inspected that tire because in conversation he did not know whether it was a full-size tire or compact spare. I declined that work. He then told me that my vehicle would be out front ready in six or seven minutes. As he began to walk away I asked him if all of the work had been completed including the alignment check. He told me they did not do an alignment check not withstanding my 1045 appointment. By the way, when I arrived, that bay was wide open and remained that way as I was ignored in the store. He then told me that they did not make appointments for alignment contrary to the information concerning alignments available in a brochure on the counters. He had no response concerning how I would know when to come back for that service, just first come first served. His answers were ratified by a man behind the counter, wearing a red shirt. I accompanied him to the counter to check me out. The rotate and balance service is free since I purchased my tires from DT. Now,this part is important: alignment checks are also free according to their advertising. A service which had not been performed, and would have been important to determine if an alignment was necessary. He has told me that he needed to take the $89.99 for an alignment off the invoice. Not only had my requested alignment check not been performed, he / Discount Tire were ready to charge me for an alignment. The man in the Red shirt assisted. Historically, Discount Tire has been the place to go for integrity, honest quality and service. Apparently, Not Now.. read more

Appointments don't matter, you'll still wait 2+ hours even if they say it'll be 1.5 hours. They didn't even start on my car until 1.5 hours after the appointment time and after saying it won't be much longer once they got it started, it still took another 1.5 hours. Waste of your time since you can't get a good gauge on timing if you're deciding whether to wait or not. read more

Great prices, first of all. Love that they have the guarantee on mileage! Got my first DT set of tires in Chesterfield in 2020. All maintenance was done at Williamsburg location. They lasted me until March 2025, and well over the mileage guarantee for the brand (Cooper). Got my new set at the Williamsburg location, and prices were not that far off from my last set shockingly. I love how much they take care of you. You can't beat the price anywhere, and for it to include free air check, rotations, flat repair, etc is insane in the best way! My go to guy is Cody S. He has worked there since they opened this location several years ago. read more

This place is top notch for customer service. I have had them patch a tire along with coming in to get my tire pressure checked. They have always been really friendly. In addition they offer a free service that you can just pull up and they will check the tire pressure for free. You don't even have to get out of your vehicle. read more

Wow!? Memorial Day weekend - crazy busy around town, as well as discount tire. You could see some people angry but that's people nowadays. Patience is a virtue. I left my keys overnight for my Malibu's tires to be checked. Brian Eggleston, the manager personally, handled taking my car and returning it. Excellent service, and timely considering how crazy town was. Smile on his face from beginning to end. Awesome experience! Thank you, Brain! read more

We had a flat tire emergency on a hard-to-find tire size right at their closing time. The manager stayed around to make sure we got what we needed to safely get back on the road. I was so impressed with the service and their attitude that I told them I'd bring my car back later. 3 weeks later I did, got all 4 tires replaced and an alignment. Again, excellent service at a fair price with great attitudes all around. Highly recommended. read more

place is clean, but the customer service is extremely slow. had an appointment at 12:30, got here early, had to wait 15 minutes to talk to somebody. its past 1pm and they still haven't started. they do not prioritize appointments over walk-ins. would not recommend if you have other time sensitive plans. read more

Went in for one tire and they told me I needed a windshield wiper when I just had them put in less then a months ago

Have had multiple visits to this location and each one has been outstanding. Had a flat tire and they fixed it for free - And the tires hadn't originally been purchased through them! They make it clear that their number one priority is customer safety. Will go through them for all our family's tire purchases in the future - Extremely accommodating to every customer's budget and make sure you are getting the most out of your money. Pro Tip: Schedule an appointment. They seem to get a lot of walk ins, but are very good at sticking to the appointment schedule. read more

In from out of town with a flat tire and had to check out of a hotel with family (kids) on a Monday morning...so a lot of moving pieces and not that much time. These guys are so cooperative, efficient, and reasonable. One of the best experiences I've ever had at a car shop. Thank you Discount Tire in Williamsburg! read more

Great prices, friendly staff, good work! Would definitely recommend for good tires at a good price!

Mitchell and the entire staff at this location were kind and helpful. They provided excellent service on April 22, 2025, and I'm convinced this is the best place for service in the area. Great business model, thank you. Will be back soon! read more

They were very honest and provided excellent customer service!! Raf and Jose were both great on a few different occasions. Raf initially told me twice on different occasions that it wasn't quite time for new tires and that I had about 5k miles left on them. When I did end up getting new tires months later both Jose and Raf worked with me to get a good price on 4 new tires. I really appreciated their honesty and great service! Highly recommend them. read more

These people are great! Last year I took my camper tire to this business. They repaired the flat and did not charge me. So when I needed tires for my pickup truck, this was the first place I thought of. The best part of buying tires here is not just the price. They offer free tire rotation, which I paid for at my dealership. The service was great. read more

Great place for tires. Efficient. Inexpensive. Friendly. Got our car done on time. Tires are quiet and the ride excellent

What a quality service minded tire place! They fixed my tire as I watched. No charge! I was flabergasted! I will be going back for new tires next time I need them! The employees were more than nice and very kind. You could tell they were well instructed and supervision was available. I could see that the manager, Mike Wodopian was on top of the whole shop making sure everything was perfect. What a gem of an employee! so rare to find a top notch place like this. I see why its so busy. It was worth the wait to have them fix my tire. Ill be back! read more

I sent my daughter into your location today to have her truck tires aligned. This is her first time taking care of car maintenance. Mitchell was wonderful. He personally handled all our questions and service. Thank you so much! read more

I am extremely impressed by this location. I was helped right away. The employee (Austin) immediately addressed my issues/concerns. The entire process was painless. I was in and out in no time. The employees had neat and presentable uniforms on. The waiting area was neat and clean. They had free WiFi and charging stations in there as well. Highly recommend this location. read more

So initial customer service is great the workers make the check in process easy! The BAD is that I had an appointment at 3pm got there a few min early as usual checked in sat and waited for an hour just to get my truck in the bay to get tires put on everything paid for prior by the way. Next was suppose to be my alignment well another gentleman came in about an hour and a half after me and was in and out within 1hr will I didn't receive my vehicle until after 6:15pm my truck sat outside for over 1hr and a half while multiple vehicles were taken care of even though they arrived after me!!! And all I got was an apology no reimbursement no discount nothing!!! So the perception was that if you know the workers they take care of you first and then worry about other customers later! Oh and the guy that they all knew was walking around in the garage like he owned the place no safety goggles on standing right next to the workers working on his vehicle talking and distracting the employees making them take even longer! Highly recommend if you go to discount tire make sure you know somebody working there so they take care of you faster... read more

Knowledgeable, friendly, efficient! I have been here several times and it has always been an easy experience. They seem to always be well staffed which likely contributes to them being able to serve you quickly. 2 tires in under 30 minutes on a Friday? True story. Rafi, Zach and team super great! read more

I had a bad experience today with a sales representative blaming me for their tires only lasting me 13,000 miles. The tire I purchased was estimated to last 40,000 miles, which is what they told me at the time of purchase. They also let me know that the tire if it didn't last the full amount of miles they would give a credit to me for needing to purchase new ones. I had ALREADY had to buy new ones on their recommendation, because of the tire tread being too low. This time I failed inspection due to my tire tread, which was at 4 according to the inspection. The tire associate blamed my car for being too heavy, blamed me for not having a rotation done - remember I have only had the tires for 13,000 miles and while it is recommended to have them rotated 6-8,000 miles so it wasn't as if I had driven for years without a rotation. AND I had stopped in to have my tire pressure checked twice in the last month and they never mentioned that I should have them rotated even though it states on the Discount Tire site that having the air checked is a good way to know if your tires need to be rotated. I was very disappointed in the lack of offering to help with the expense of having to replace these after only 13,000 miles. read more

Employees are non communicative , they will skip certain people in front of you and will not accept constructive criticism. Been waiting here for over 3 hours for tires , vehicle was scheduled to already be done by this time but it hasn't even made it to the bay and they say they are backed up but there's only one car in the bay. When I asked them they said they would take it back in a second, it's been over 20 minutes since the manager told me that and vehicle still hasn't moved. Worst experience so far thanks Discount tire. Buy tires here at your own risk . Will definitely not be coming back to this store , the one in Newport News is much better at dealing with customers. read more

Discount Tire - Waiting area - Tires Near Me - Williamsburg, Virginia

They did a great job working with us and answering our questions. We found what we wanted online, but called the store to make sure. Sure enough, I didn't pick the right rim. They took great care of us! I highly recommend them. read more

Discount Tire - Tires Near Me - Williamsburg, Virginia

We were having problems with a blown out tire on a vacation. Turns out two of our other tires were very worn. These guys set us up with 4 new tires at a decent price. The service was great and they got the job done quickly despite the fact that we came in unscheduled. read more

Discount Tire - Tires Near Me - Williamsburg, Virginia

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Second time in two places, each far removed from each other that I have had an outstanding experience with Discount Tire for the same issue - both times with tires not purchased from Discount Tire and both times due to a foreign object piercing a tire while far from home on a trip. Also, both times, all employees, manager on down, were courteous, helpful and just outstanding. Picked up a screw in a quite new tire after leaving Colonial Williamsburg. Quick map check showed this store one mile from the discovery of the problem. Hit the store around 4 pm and it was very busy - big concern - proved not to be. Jose checked us in and kept us updated. The whole team at the store also kept us up to date. We were out by 5:30 with a professionally mended tire and a smile from the team. My next tires will be purchased from Discount Tire, these people deserve your (and my) business. read more

I've been behind a steering wheel and dealing with auto shops for 40 plus years at this point. This is the most professionally run shop I have ever witnessed. Efficient and their integrity is second to none. So impressed. This will be my go to shop from here on out!! read more

These people are amazing! I noticed my tire was not holding air/looking flat, I called them and left it with them all day as I had other plans while in the area (down from Pennsylvania). I spoke with Ashley who was very understanding and respectful of my time. As it turned out, there was a small nail in the tire! They patched it, filled it, and returned it to me all for free!!! Praise God! This is the second time we've used them while on vacation and they've been excellent both times! read more

I called for a quote & their price won. Set an appointment & they said it should take 45 minutes - I was in and out in 40 minutes on a busy Saturday ! They have a third party app that determines exactly what tire is best for every vehicle. I had them look up my car & the tires I was going to get. By my choice - I changed to a different brand that performs much better - only $38. more for the set of 4. I'm impressed ! read more

Just a reminder that Discount Tire in Williamsburg may be the only honest tire shop I've ever been to. Again and again they not only beat every competitor but they apply discounts, like in this case a tread life mileage rebate, I wasn't even sure I could get. Long story short I bought the current tires are another shop in town and paid for road hazard. 1.5 years later I have a hole in one tire and 4/32 left on the tread. 27800 miles on 60k mile warranty. The other shop offered to sell me the same tires for 400 more than I paid originally and offered me no mileage rebate for them. I came to discount and I'm getting better tires, and after the rebate for the milage warranty they are half what the other shop wanted. I Can't say enough about Discount Tire, Nick was really helpful. And I may actually end up with new tires and out the door faster than it took the other shop to "check if they could repair it". If you need tires, or have a leak, GO TO Discount Tire! read more

I've been a customer of discount tire in other areas in the United States. This is my first visit to the Williamsburg location. I found the customer service to be superior. The shop is in beautiful condition and their team of workers are seemingly happy and productive! When I was leaving after being treated two better than expected service I turned to one of the managers and said this is the best tire shop I've ever seen. He told me to write a short note and I'm doing this because I believe they have my business for a long time to come! read more

Ordered my tires online from Discount Tire. They were delivered to the Williamsburg store faster than promised at a lower delivered price than Tire Rack. Drove up for my appointment. Was immediately directed into a bay and offered the option of staying in my car while the tires were changed over so I did. From the time I drove in to the time drove out was exactly 20 minutes. Nice! Room for improvement: - Had to ask for my receipt and paperwork. - I knew there was a rebate card available thru Continental but it would have been nice if DT had mentioned it after the install. Or given the amount of promos they'd have to keep track of it should have flagged on the receipt. $70 is not a small amount of money. - Wheels were clean when I came in and fairly dirty when I drove out probably from the mounting and balancing machines. Don't expect them detailed at all, but a wipe down would have been nice. Didn't notice until I got home. - Tire pressures were 33psi cold when I measured them this morning. 29psi is recommended and it was even on the receipt. This was careless and could lead to premature wear. read more

They're the best!! Austin helped us today and he met me at my car as soon as I pulled in and my car was done in 30 minutes! Keep up the good work! read more

I had a great experience with this location. They were responsive and helpful! Fixed a flat tire for me at no charge and got me in and out in a hurry. read more

I arrived at 2 because i had a nail in my car and needed it patched. I walked over to aldi and got back at 2:20. A lady walked in at 2:30 and her car went back before mine and was finished at 3:15. while my car was still parked in the same spot. we were both given an hour wait time. then a man walked in at 3:00 and his car also got in before my car. my car still remained in the same parking spot. his car also finished 5 minutes after they decided to bring my car back. 1 hour turned into 2 hours. i will not be returning. this is absolutely ridiculous. read more

Great service from Discount Tire again! All of the employees are great to work with but shout out to Mike and Devin. Wanted a new set of tires for my Subaru and went in with a price from Costco and they actually beat the price. Plus their balancing equipment is top notch and as a former auto mechanic I appreciate the professionalism that they do in their work. read more

Just had tires put on my car there this morning. Every employee I spoke with was professional and did an excellent job. They answered all my questions. I'd gone in the previous afternoon and got a quote. Later that evening Mikey called and said they'd made a mistake and the tires he quoted weren't on the shelf. He offered a great solution with ones that were on the shelf. Every customer I heard them speak with was treated honestly, especially with the timeframes. They either know their stuff or got lucky. lol I'm going with they know their stuff. I was telling a co-worker about my experience and she said she also had a great experience there, saving her lots of money. read more

The price, the veteran discount, the easy to use website, and the professional and courteous service all set this up for a 5 star review. My appointment was for 3:15. I got an email suggesting I arrive 15 minutes early, which I did. It was 4:10 before they pulled my truck in and started changing tires. Why, why, why schedule such a specific time and follow up with further timeliness recommendations if you can't uphold your end of the deal? 3:15 is 3:15. I don't care if it's a Monday or anything else. Overall I was very pleased with the exception of their abject failure at punctuality! read more

Flat tire on a rental car on Saturday morning. Tow company recommended Discount tire. Short phone call to the shop, Brian told us to come on in and he would squeeze in the repair as quickly as possible. The place was bustling with customers, so we prepared for a long wait. Our tire was prepared in short order. The mechanic who replaced the tire was hustling to get the job done. Kudos to Brian for his professionalism and polite manner. read more