It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

Our rental car got a flat tire in the late afternoon before Thanksgiving, so we stopped by the shop…read moreafter confirming they were open. Mr T and his wife made us a priority upon our arrival. For a modest price, they confirmed there was a nail in the tire and then swapped the tire for the spare in the trunk. We were visiting from out of town, but if we lived nearby, this spot would absolutely be our go-to for any auto mechanic needs.

They helped me get back on the road quickly and oh so friendly! Great people great shop! Passing…read morethrough or local. If I'm stranded once again I'm calling them! Thanks for all your help and advice! Love, Philly

Hello all! My 19 yo daughter's 2010 Hyundai has had problem after problem for... well... forever it…read moreseems. Her dad tried being a way-out-of-his-league mechanic every time her car just decided it needed to rest for a bit in the driveway. That car had schädenfreude making our lives h-e-double hockeysticks. Last Thursday my daughter and I were fed up with waiting for... for him to MaGiCaLlY discover and fix the problem. So I went searching for the best mechanics in the 'Burg (is that still the cool thing to say?). The overall consensus was Eagle Eye Automotive Williamsburg. I called them up and spoke with this über awesome guy named Ryan there and explained our saga. He confidently said, "I'll fix it no problem. Bring it in. I got you, fam." (Not an exact quote.) Sold. Tow it there. Friday he discovers the problem. Easy fix, apparently. He did indeed have us as fam. Monday that old lazy car was all ready to go. Price was very reasonable. Ryan was one awesome mechanic and person in general. So... TL;DR Go to Eagle Eye Automotive to get your broke down car/truck/SUV/whatever squared away and Ryan and that crew will handle it like the highly competent (and cool) mechanics they are.

Very thorough, quick state inspections even for walk ins, courteous and thoughtful staff. Goes…read morebeyond for customers.

A big shout out to Lawrence's Mechanic on Wheels! Called him at 8:09am & he called back at 8:27am &…read morewas here by 9am to replace my brakes. I highly recommend him. Extremely informative on the problem, polite & definitely a family oriented man.

Lawerence has been working on our cars for over two decades. He has always been great! I completely…read moretrust him. He is a great mechanic that cares about his clients. We love Lawrence's Mechanic on Wheels in would recommend him anytime.

Impact fixed my truck. I had installed the spark plug wires how the Haynes repair manual directed,…read morewhich was incorrect, so the engine would not start. I had it towed to Impact for repair. Two days later I was billed $255 to arrange the wires correctly. No other work was done, apparently. I am not going to give them my business again.

Impact Auto is our go to service destination for our two vehicles Marley and her team our terrific…read moreto work with and their repair service is unmatched in this area.

Super friendly staff! They helped me get my inspection all sorted out! Would definitely recommend…read moreto a friend. They were very caring and kind. They worked around my availability and was able to get my car back to me same day.

Friendly & knowledgeable staff! They look the whole car over to make sure all is well, but no…read morepressure to do extra work. I also like the ability to make an appointment online. They continue to take good care of us, year after year!

First, I never write reviews. I look at them all the time, but rarely take the time to write one…read moremyself...I felt it was needed to offset some of the reviews I've read here... I recently relocated to Williamsburg and in the midst of packing up and selling my home, I lost sight of my car inspection. It was already over due. I called American Pride and they were able to get me in the same day and even helped me get back and forth to my hotel from drop off to pick up. I am a widow and often get hit up for 'added repairs and services'...(I think being a woman dealing with car things, makes me a target). Given some of the other reviews here, I was a little worried that would be the case. They couldn't have been more kind, were courteous and no added 'recommended services or repairs' were pushed onto me. Just a passed state inspection and ready to go. Thank you American Pride. I wanted others to know, that I DID have good experience and didn't get the usual hit up for add ons.

took my car in last year because the driver's window wouldn't go down. They quoted what I felt was…read morea very high price. I called another garage for a second opinion and they quoted me less than half of what American Pride quoted. When I called American Pride to see if they would price match they said no and then wanted to charge a diagnostic fee before they would release my car to me! Of course I made a big stink and the manager made me feel they were doing me a huge favor by waiving the fee this "one time". Suffice it to say I never went to them again.

i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Yeah, I just went there with a car that has fittings. I got informed that they didn't know what…read morezirk fittings were, and I explained to them what they were, and they said, well, we don't have the tool to grease a Zerk fitting, seeing that is part of a standard lubian oil job, if you have zurich fittings, don't go there because they can't do the full service. They obviously only change oil.

Had my 2016 F250 recently there. The mechanic and shop manager were great. I had the dreaded…read morecheck engine light pop up and the mechanic found the issue and they were able to order the parts and get me fixed up. As a new issue came about they showed me what it was and discussed what was needed and why. I'm also traveling from out of state & both of these gentlemen were knowledgeable and upfront with the costs. Having waited for the repair work to be done I heard the manager tell a customer that they didn't need a replacement because the items had plenty of life on them. He didnt upsell the customer and IMO took care of that customer by being honest. The cost for the work was fair and if I have another issue (hopefully not) I will use them again.

The oil change went well. I have confident in going there and getting the work done.read more

My insurance company recommended Auto Haus for the damage done to my car (by another driver). They…read morewere excellent and provided me timely updates and had my car ready when promised. Very professional. They also have a service center there and sell automobiles. Highly recommend Auto Haus.

I am bewildered and disappointed. All my previous experiences with Auto Haus have left me feeling…read moreconfident about their work. Auto Haus failed my annual inspection, citing tires that had worn to 1.32. I get my tires from another company in town and so I ordered two new ones. That company, upon learning the reason for my new tires, measured my existing tires. Turns out my tires measured well above FOUR and did not need to be replaced in order to pass inspection. Needless to say I had my car reinspected with them, with the existing tires. Auto Haus response: "How we do it here is we check all around the tire tread and take the lowest value we find. Tire tread depth will always vary on the tire so to be safe we always take the lowest value. Some shops may do it differently but that is just how we prefer to do it to make sure the tire never reaches to where it may wear to the point of failure on one part and not another." So if you have your car inspected at Auto Haus, know that they do not follow state inspection standards, they follow their own. Instead of offering servicing recommendations, they may use their own standards to fail your car.