This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

Great shop, great service, prompt and fair with cost. Will definitely do business with them again…read morein the future

I've been using Carroll's Automotive for 17 years after finally getting fed up with the poor…read morequality of work and unrelenting upselling at the dealer (Williamsburg Jeep). Carroll's Automotive does honest work, fixes what needs to be fixed without trying to sell you repairs you don't need. I would highly recommend this business for your automotive repair needs.

First, I never write reviews. I look at them all the time, but rarely take the time to write one…read moremyself...I felt it was needed to offset some of the reviews I've read here... I recently relocated to Williamsburg and in the midst of packing up and selling my home, I lost sight of my car inspection. It was already over due. I called American Pride and they were able to get me in the same day and even helped me get back and forth to my hotel from drop off to pick up. I am a widow and often get hit up for 'added repairs and services'...(I think being a woman dealing with car things, makes me a target). Given some of the other reviews here, I was a little worried that would be the case. They couldn't have been more kind, were courteous and no added 'recommended services or repairs' were pushed onto me. Just a passed state inspection and ready to go. Thank you American Pride. I wanted others to know, that I DID have good experience and didn't get the usual hit up for add ons.

took my car in last year because the driver's window wouldn't go down. They quoted what I felt was…read morea very high price. I called another garage for a second opinion and they quoted me less than half of what American Pride quoted. When I called American Pride to see if they would price match they said no and then wanted to charge a diagnostic fee before they would release my car to me! Of course I made a big stink and the manager made me feel they were doing me a huge favor by waiving the fee this "one time". Suffice it to say I never went to them again.

I came in person just to ask about the price of an oil change, since they had refused to give it…read moreover the phone. I was polite and explained my car's model and year, but no one even came outside to look -- the price was simply quoted from across the office. When I mentioned that I had a better offer elsewhere, the representative respectfully started explaining why their service might be worth more. But the owner himself, sitting right there, interrupted and said to him: "Don't worry about that!" He repeated it again louder -- as if I wasn't even standing there. I didn't expect a discount -- just some basic courtesy. I was open to considering their service, but after being spoken about like I wasn't even in the room, I left deeply disappointed. Staff seemed kind, but the attitude from the owner was enough for me to never want to come back.

They are always so kind to me! My bug is a bit run down and they are always honest about her upkeepread more

Never ever have them work on your car or inspect your car ..Harry , owner , is very rude and…read moreunprofessional.. he has no customer service skills at all .. and no empAthy for customers .. My Car was taken there for inspection .. they hit it car with one of their cars .. instead of them sending the car to a detail shop and having them fix the car .. Harry wanted to take cheap way out and fix the car himself (once done he gave no warranty on his work) then told me he is not a body shop he is inspection shop ( okkkk) .. he did fix it after 20 days ( wow! The car was there for 15 min inspection ) I called everyday and he kept telling me the car was not a priority to them !( wow! Even when they hit the car ) He kept telling me he was not liable ( really , his employee hit the car) I asked if he is not liable then why is his fixing the car .. he told me out of the goodness of his heart (really , lol) .. I told him I was going to call his insurance company .. he told me he has 5k deductible and he would rather give me 500$ for the car .. ( is this is what he thinks of others property ) In order to get that car fixed I had to threaten to sue him .. after that was said the car was repaired in less than 24 hours .. Harry is a complete mess .. he inspects cars and gives hot inspection stickers.. I know he does this because that's the whole reason the car was sent there was to get a "hot sticker " .. this was my 70 year old aunts car , I had to get involved when she couldn't get her car back after 20 days !!!! If I could give him a "0" star , I would !! Never take anything to his shop !!!

I've been going to Harry's for almost 10 years now, and that's because they're honest, good people,…read moreand they know what they're doing. Sometimes they get really busy and it's hard to get in. What I've learned (after going to other places during those times) is it's worth the wait to get a fair and accurate diagnosis/repair.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

Beware of Colonial Foreign Car Service in Williamsburg! Their markup on auto parts is outrageous…read more When we tried to keep the costs of our repair down by finding the auto part at a 30% discount, the manager complained "there wasn't enough money in the job for them." Poor customer service and very unprofessional. I would not recommend Colonial Foreign Car Service to my worst enemy!

Fast,honest and reliable. Wouldn't trust anyone else to work on my cars.read more

I have a 65 Mustang and was having trouble with transmission fluid accumulating under my car when I…read moreparked it, especially over night in my garage. I also had problems starting it and had to hold the lever forward in park for the ignition to fire. I went to AAA Automotive Repair to have both problems taken care of. They kept it over night. I was called the next day and said the car was ready. When I went to pick it up the transmission was still leaking, The Service Writer said it needed major work to correct the problems, but they did adjust the linkage to keep the shifter in parking to allow starting. That I appreciated. As for the transmission, he said it needed to be disassembled and all seals replaced. The price was above my head, so I declined. They charged me $79.00 to check it for leakage and $120 to adjust the linkage. I do believe that was a little steep just to raise the car and inspect for leaks. I also believe the adjustment fee was also high. I do not know what Shop Labor was, but I should have inquired before I aloud the work. I have to eat the cost. I will not be returning in the future. I don't to like to give unfavorable reviews, but I belive Yelp wants honesty and I call it as I see it.

Took vehicle in for state inspection and got a call saying sway bar link was just hanging and to…read morepass inspection it would cost $240. Told em to put rejection sticker on it as they were not going to rip me off. Basically as photo shows just needed to put end into bracket and screw a new bolt on. Not sure how they came up with $240. They also said it passes now but sway bar bushings would need to be replaced and quoted $400 something bucks. Bushings are not expensive and doesn't take long to replace those. Place is sketchy with mechanics looking for work to make money for the business, but if you want to blow money and over pay then this is your place.

This place was recommended to me by a tow truck driver when my car broke down on the way out of…read moretown. I'm so glad it was! Everyone I spoke to was extremely friendly and knowledgeable, particularly Marnie, who answered the phone every time I called. She took the time to explain everything to me and was patient in answering all my questions. She was even very empathetic when I told her the situation I was in (car had broken down on my way home and I was desperate to get back to NoVa ASAP for work.) She made sure to pass that info on to the mechanic (I think his name was Don, but now I'm seeing Chuck...maybe it was him? I'm not 100% sure--I'm terrible with names) who was AMAZING at his work and with his level of professionalism on the phone, and who may have finished the job faster than he otherwise might have since he knew of my situation. I really appreciated that. Marnie even called to follow up the next day and make sure I got back home okay! Honestly, when your car breaks down and you're pissed that you have to spend a bunch of money unexpectedly, it really helps to take your car to a place that at least makes the process as smooth and enjoyable as it could possibly be. Anyway, stop thinking about it and just take your car here from now on, ok?

We are really lucky to have Auto Clinic at Longhill in Williamsburg! They are fast, friendly, and…read morealways charge less than I think it's going to cost. Highly recommended!

Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

First, the employees are super friendly and seem competent. Wait time not bad. I was very…read moredisappointed, however, with being told they were out of windshield wash fluid again. This makes two times in a row. Walmart is right across the street. Why can't you buy some to have on hand until your supply comes in? That would be really great customer service. My invoice says "windshield wash fluid level checked and OK." Absolutely not true. My last visit I got full synthetic oil, and the employee told me that I would be able to get 5000 miles, which was on the window sticker. This time I also got full synthetic and there was no mention of miles, and the sticker says come back in 3000 miles. This just seems not right. I want to trust this place as it is near my house and convenient. But just not feeling it.