Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

Plan on waiting 60-90 minutes before you are even in the bay. This is the second time this has…read morehappened here. Definitely won't ever be back.

When my engine block cracked and started leaking anti-freeze Chris found a great used motor, and…read moreinstalled it for a great price within 2 days after the motor came in. Sept 6th my starter went in my car after 250K miles. Chris recommended a tow service who picked up my car. The next evening I had my car back and started right up at a very reasonable price. Thank you! Definite goto car repair!

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

American Pride is my go-to for all of my auto service. They do quality work, and I can rely on them…read moreto be honest about what does and does not need to be done when I bring in my car for repairs. Plus, it's great to be able to take my car to a local business with people who live in the area and get involved in the community. They host Family Service Days each year, and if you take the time to get to know the staff, they'll know you by name and treat you like an old friend every time. This is the place to go for honest, quality work. I refer all of my friends to American Pride.

If I could leave 0 I would!! Under no circumstance should you ever bring your car here!! These…read morepeople are liars and flat out crooks!!! My 17 yr old daughter brought her well maintained truck up here for an inspection. They failed her and gave her 2 pages of issues with her truck. Even sent her a pic of the "nail in her tire". I had her take it to another shop where she was told she has no issues that would stop her from getting a passing inspection. Are there things we should address yea but nothing major to cause her to break down. The nail in the tire didn't even exist!! It was a picture of someone else's tire or pulled from the internet! How these people sleep at night knowing they are scamming the very people in their community is mind blowing to me.

On Tuesday, June 2 2026 I was at the near by Target when I heard a "meowing" emanating from my…read moreengine. I went to Good Year for some help. All the employees were so kind and helpful. They put my car on a lift, and after much up and down with lift, 1 of the guys was able to gently extract the kitten from the engine. Because nobody was able to take the kitten home, they called animal control to help the little guy find his furever home. Thanks to all the employees for kind act.

Well, they totally screwed up. Got an oil change, on Friday, June 21 in Williamsburg and thinking…read moreall was good, drove 200 miles and while in MD, saw a large puddle of engine oil my friends drive way. Now I am stuck...... oil stick checked - no oil visible. Off to get a quart of oil..... checked underneath. Saw oil dripping from oil filter, one drop every 5 seconds........ not a happy camper...... At an auto repair garage in MD now on Monday, June 24, and the mechanic just talked to me. The last person to install the filter, did not properly align the oil filter and it was not seated- seal correctly. Go figure.... Lost 3 quarts of engine oil in 3 days. Oil covered the underbody, and I have pictures to prove the lack of attention of detail by the Williamsburg mechanic that works here.. Now my second oil change is complete and another 85$. Glad it was not an engine fire or blown engine. GREAT JOB GOODYEAR!!!!!!!! I did submit a claim and was pleasantly surprised with a full refund ( credit) on my second oil change out of state..... But I had to drive 70 mins round trip to visit the store manager for the 86$ credit .

Not to sure what happened with the other reviews/experiences but I had a very simple and easy…read moreexperience. I went in to get an oil change only and they asked me all the questions and services I needed. And answered my questions beforehand. The workers were nice and friendly. It truly did take about 15-20 mins only and we sat in an air conditioned room which was nice considering it was 89 outside and humid. They were transparent about the charges before paying. I even asked about a coupon and they had one for me that qualified. Overall, not to sure about other services but at least I'd come back for an oil change again.

I swung by Jiffy Lube expecting the usual: a swift oil change at a decent price. And to be fair,…read morethey delivered on that front. But this visit felt like watching 'Mission: Impossible' only to realize mid-film that Tom Cruise had been swapped out for Nicolas Cage. Surprising? Yes. Confusing? Absolutely. Eventually, you just go with it, hoping for the best. The customer service this time around was... let's say, underwhelming. The staff barely acknowledged my presence, and the person assisting me spoke so softly I thought I was eavesdropping on a library whisper. It lacked the professionalism and enthusiasm I've experienced in previous visits. On the bright side, the oil change was completed, and my wallet didn't cry. But Jiffy Lube, if you're listening, a little more pep and acknowledgment wouldn't hurt. Because while I came for the oil change, I stayed (or rather, endured) for the service--or lack thereof

My truck broke down with a near catastrophic gasket failure while driving from Chicago to Georgia…read more The Manager, Greg, made special arrangements with their best mechanic to dedicate his time to getting me back on the road and home in time for Christmas. A job as big as a head gasket replacement should have kept me stranded for several days but the hard work and dedication that Darryl showed had me driving again in 36 hours. Unheard of. These gentlemen epitomize the integrity and know-how that is all to often lacking in the service industries. I can't quite articulate how grateful I am of these guys or how high of a recommendation I give them. There's not enough stars on the review. I would also like to apologize to anyone that may have been inconvenienced by my job being expedited; I certainly didn't intend to delay anyone.

Trusted these guys for years until I started wondering about the services they were advising. I'm…read moreno expert on car maintenance and I didn't do the research I should have. Looking at an old ticket from 2024 I see they charged me $240 for a Wynn's Fuel Injection Flush Cleaning Service. Honda doesn't recommend it. They also kept my car for three days once. Fortunately I was able to work from home during that time, but not without cost. I switched to Crow's Garage. They're a tad less flexible but the service is more trustworthy.

They changed my oil. Terrible customer service and i swear the employees wouldn't even look me in…read morethe eye. the store was dirty and dingy too.

Part of a car wash. Staff seemed irritated that I pulled up to the oil change bay. Laughable…read more.. they only honored $13 of a $15 coupon... that was posted on their site. Go somewhere else!

My granddaughter was up from North Carolina. I took my granddaughter's car for an oil change. While…read moredriving there, I felt the car was not right, and it would drift to the right when I let go of the steering wheel. I did not say anything about this. The Manager caught the problem with the car. Long story short, work had been done at a dealership in her hometown, and they did not do it correctly. I sent pictures to her dad and he was pissed the dealership not only did not complete the job and charged him $1200 but caused a safety issue for his daughter. I am grateful Jiffy Lube caught this problem.

Loose oil filter caused leak following oil change. I do not normally leave reviews, however this is…read morethe second bad experience I've had here.

So we were visiting from NYC and drove about 400 miles and unfortunately when we woke up we had a…read moreflat tire. After trying to fill the tire with air and would still get a flat tire we realize we needed to get it fixed. Emma who worked behind the front desk was so knowledgeable....not only did she help us with getting new tires but she was so involved with the service and repairs herself. I also was so shocked how accurate they were with time management and my car was done so quick. I hope to never have car problems again but if I do...I know exactly where i will go. Reliable Fair Quick and very friendly

i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Not sure if it was THE Rodney I spoke to, but he took care of me in a pinch while we had a flat on…read morevacation and did so with a smile and a swarm of attention from his talented team. We were able to keep on schedule for our busy visit to Jamestown and Yorktown and ensure our family was safe for our trip back to SC tomorrow! Thanks Rodney!

Don't be put off by the title "Used Tires." Rodney will order any new tires that you want. Recently…read morebought two sets of new tires for my vehicles. Great experience! Rodney is a hands-on owner, and a cool guy to boot. Best prices by far ... Rodney saved me over $250. Doesn't get any better. Go meet Rodney, and get the royal treatment.