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    William M. Jacobsen MD

    2.7 (43 reviews)
    Closed 9:00 am - 3:00 pm
    Updated 2 months ago

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    Scar on side of left breast
    B R.

    DO NOT TRUST THIS DOCTOR!! His 5 star reviews are made up by his staff and he pays a company to remove bad and accurate reviews. If I could give 0 stars, I would. I was referred to Dr. Jacobsen through my insurance company for implant removal due to a cancerous finding in the right breast through a mammogram. I got a text with a scheduled appointment. I tried to call the office and there's an answering machine telling patients to text them and not call. I went to the appointment and everything went well. A day later, I got a text from Dr. Jacobsen's office saying that they wanted to schedule me for surgery and I agreed by text. I wasn't given any antibiotics in advance or asked to do an updated mammogram. I went to St. Joes in December 2022 for the surgery and woke up to an explant. Everything was fine until the right breast started to swell from a seroma after he removed the drains. I texted his office pictures and got no response. I emailed his office pictures and still no response. So I went to his office without an appointment and let them know what I was experiencing. They immediately rushed me to the back and Jacobsen came in and began to aspirate the fluid from my right breast. The seroma fluid came back 3 times and all 3 times I had to go to his office without an appointment and have the fluid removed because they wouldn't answer the text or emails. The last time I was there, we scheduled a surgery for him to remove the seroma. After the surgery, I noticed that my right breast didn't drop like my left. I also noticed hideous scars on the side of both of my breasts. They looked like someone used a hacksaw to cut me open. The scar is normally underneath the crease of the breasts. While at my follow up appointment, I asked him why would he cut me open like he did and what was going on with my right breast. He told me he gets to choose how he cuts a patient and that my right breast won't fall into place like my left because he gave me a mini breast lift so I would have to come back and let him give me a full breast lift. Now I'm left with lopsided breasts. His office has refused to give me my medical records as well as refused to answer any emails or texts from me. I found another surgeon who will correct the asymmetry with my breasts.

    Scar

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    8 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - William M. Jacobsen MD

    Review Highlights - William M. Jacobsen MD

    I had heard he was the best surgeon for melanoma in the valley and that has proven to be true.

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    Skin Science by Cynthia Price, M.D - We are Passionate about Your Skin!

    Skin Science by Cynthia Price, M.D

    4.5(25 reviews)
    1.0 mi

    First, Dr. Price is amazing and we will continue with her. The desk staff needs additional…read moretraining. They are pleasant and WHEN you can actually speak to someone, they do try to be helpful. They do not seem to be knowledgeable in how insurance works and how medications get covered. You can tell that by reading some of the comments here that this has gone on for some time. I have had 2-3 instances now in which I leave a voicemail, no return call, and the office claims they were never received. That cannot and should not happen over and over. It is difficult to actually speak to someone at the office and patients are left no choice but to leave a voicemail. It is frustrating and time consuming to for the patient to constantly leave messages without any follow up from the office. The response is typically "our office is really busy." Not the patients problem and our lives are busy too. Most of us don't just sit around waiting to call the dermatologist. We have jobs and lives too, I personally find that to be a poor response to a problem. If the office is "too busy" to respond then either more staff is needed or a different system to address that part of your practice.

    After feeling completely deflated, with doctors telling me my hair loss was not associated with my…read moremeds- i looked to the internet and saw great reviews about what a great provider she was. So I took a chance, made an appt a few months in advance- AND LET ME TELL YOU... she was worth the wait. Instead of feeling deflated, Dr Price made me feel like I had options. I even asked about my Melasma, which another doctor told me there was "nothing I can do" because I enjoyed being outside, Dr Price again gave me hope and options that didn't feel like I would have. The nurse and the front staff were great and friendly, They made you feel comfortable. I left her office excited for the first time in a long time, I was so happy with my visit - I wanted to cry

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    Skin Science by Cynthia Price, M.D
    Skin Science by Cynthia Price, M.D
    Skin Science by Cynthia Price, M.D - You wouldn't think we were in a doctors office. happy happy

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    You wouldn't think we were in a doctors office. happy happy

    Dermatology & Skin Surgery Specialists

    Dermatology & Skin Surgery Specialists

    4.2(115 reviews)
    8.1 mi
    $$

    Dr. Walter was recommended to me by my dermatologist for Mohs surgery. From the start of…read morescheduling the appointment to when I walked out after the procedure, everything went smooth. The nurse, Alisha , was amazing, she took the time to explain everything to me and when I had questions, took the time to answer. That might seem like that is the job of the nurse the difference for me was the delivery. Dr. Walter was fantastic the whole step of the way. Her and Alisha made me comfortable just by having a casual conversation as she was doing the procedure. It really helped to take my mind off everything. Thank you, I appreciate the kindness you both showed.

    It has been over a year since my last review of Dermatology & Skin Surgery Specialists and sadly, I…read morehave to report that Dr. Aimee Two is leaving the practice... That being said, we continue to be pleased with the care from all of the doctors and support team at this office and we will continue to go here but will miss Dr. Two. Consider this review a friendly reminder to WEAR YOUR SUNSCREEN and get your annual full body screens too. I do that and even still, have to typically get treatment of one form or another. I'll be seeing Dr. Walters for a Mohs surgery soon - likely as a result of sun damage... and if you're still reading this review, please wish me luck with that. I know I'm in the best of hands. I am grateful to have found this practice for myself and my family.

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    Dermatology & Skin Surgery Specialists - Now it looks like a cancerous spot.

    Now it looks like a cancerous spot.

    Dermatology & Skin Surgery Specialists - The mole that was numbed and removed surgically that wasn't removed fully.

    The mole that was numbed and removed surgically that wasn't removed fully.

    Dermatology & Skin Surgery Specialists - Dr. Anne Walter, MD

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    Dr. Anne Walter, MD

    William M. Jacobsen MD - medcenters - Updated May 2026

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