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Steven Chen, MD

3.4 (17 reviews)

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Eye surgery

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5 years ago

Horrible bedside manner!!! Did not listen to what I had to say at all. Very frustrating and disappointing. I won't see Dr.Chen again.

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Review Highlights - Steven Chen, MD

Chen took the time to listen to me about what I wanted and made adjustments for my particular eye shape.

Mentioned in 13 reviews

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Infini Cosmetic Associates

Infini Cosmetic Associates

(88 reviews)

$

I had an amazing experience with my procedures and just had to share!…read more I underwent awake Lipo 360, which included my flanks, abdomen, and lower back. I Also had chin lipo done. Eight weeks later, I went back to complete under my bra area and mid-back. Going into it, I was honestly terrified because I'm not a fan of pain at all. But from the moment I walked in, Dr. Hall and his entire staff made me feel completely comfortable and at ease. During the procedure, I was shocked I literally felt no pain. Afterward, I went home, rested, and still had no pain just soreness. The next day was just mild soreness, easily managed with Tylenol. I was already up, walking around, and even working on my computer while following all post-op instructions. This has truly been an incredible experience. I can't speak for anyone else, but I can confidently say that Dr. Hall delivers on what he promises. When he says it's very minimal pain, he means it. And if you follow your aftercare properly, your results will reflect that. I am absolutely in love with my results and feel more confident than ever. I would do it all over again and I am! I'll be going back at the end of the year for arm Lipo. If you've been thinking about it, this is your sign!

Infini Phoenix Liposuction focuses solely on Body Sculpting, so you'd expect to get excellent…read moreresults. However, that was not my experience! Had I known that their incisions are placed in plain sight and not hidden indiscreetly, I would have never gone to them. The Infini liposuction technique that Dr. Shuell used was rushed and aggressive, leaving me with uneven fat removal, cannula marks (stripes on the skin), skin discoloration, and asymmetry. The uneven marks and puncture incisions remained very noticeable even after a year. When another cosmetic surgeon examined my results, he stated the harsh technique was malpractice and that incisions should never be made in clearly visible areas. Check out my pre- and post-surgery photos. Dr. Shuell had also done a fat transfer to my breasts, and in those placement areas, fat necrosis lumps developed. I had to pay to have these hard lumps removed by another surgeon. Plus, when he did the fat transfer to my breast, he broke a few blood vessels, causing a bruised lump that has never gone away. I'm a swimsuit model and can never wear a two-piece bathing suit again. The $12,000 Infini charged me was a total waste of money, and I lost modeling work because of it. It has also caused me emotional pain that you can't put a price on. The best I can do to protect you from the disfigurement I'm burdened with for the rest of my life is to urge you to seek a more qualified cosmetic surgeon and ask plenty of questions.

PHX Plastic Surgery - Dr Jason D Johnson -  Plastic & Reconstructive Surgeon - Double board certified and Fellowship trained

PHX Plastic Surgery

(13 reviews)

Dr. Johnson is awesome! He did my rhinoplasty and breast implant exchange (went from saline to…read moresilicone/gummy bears with a size increase). Everything went smoothly from payment-- I was given a date for my surgeries and then a couple dates leading up to it in which my payments were due (like 50% due on the 1st date and the remaining amount due a few weeks prior to the date of surgeries type thing which made it super easy) -- to follow ups. I was a ball of nerves the day of my surgeries but the surgery center he used/uses (Star Surgery Center in Peoria) was AWESOME. I cannot say enough good things about the entire process but the two ladies that I had taking care of me there were EXCELLENT. All in all it was a great experience and I'm sure I could be considered a pain in the a** patient lol. So if you're on the fence trying to decide between a few plastic surgeons and you're thinking that you'll be happier with someone in Scottsdale, I've been there and I'm now here to tell you that you absolutely cannot go wrong with Dr. Jason Johnson and PHX Plastic Surgery! You will not regret it!

Everything! Dr. Johnson and his team of exceptional staff make me feel seen and very welcome every…read moresingle time I visit! Dr. Johnson is very concerned about his patients and he spends as much time as necessary to answer questions, and discusses any issues that are bothering one. I sincerely appreciate him being on my surgery team while I underwent breast reduction surgery after a lumpectomy. Thank you, PHX Plastic Surgery for making this experience a good one! You are all amazing!

Peoria Cosmetic Surgery - Peoria Cosmetic Surgery Lobby

Peoria Cosmetic Surgery

(14 reviews)

Went in Dec 2022 for a gynecomastia removal in both pecks. I've never had surgery before and was…read moreextremely nervous/uneasy at the thought of surgery as a whole, but the entire team at Peoria Cosmetic Surgery made it a seamless and relatively painless process. Dr. Gal led my surgery and was great all around from start to finish. I am currently in my recovery stages and have had no complications or complaints. I would recommend them to anyone looking to get this procedure, I wish I would have done it sooner.

I have had the best experience with Dr. Gal that I could have hoped for. I scheduled a consult for…read morebrachioplasty, and she spent a lot of time going over all the options, all the pre-surgery information, all the surgery information, all the post-surgery information. She could not have been more thorough and thoughtful as to my needs and concerns. Surgery went very well; I am about 6 weeks out and my arms are looking wonderful. I still have more healing to do, but I am very confident that the results will be what I was hoping for. In addition to Dr. Gal, her staff is remarkable. It starts with the office manager, Candy, front desk, Lori, surgery assistant? Jen (I may have just given her a new title). They are some of the kindest people I have ever had the pleasure to see in a doctor's office. I followed my surgery up with a series of laser treatments with Lauren, who does the most gentle work on your skin. I would not hesitate to recommend Dr. Gal to anyone looking to take care of an issue you are having. You will not be disappointed.

Robert Cohen, MD, FACS - 7 weeks post op

Robert Cohen, MD, FACS

(47 reviews)

$$$$

I had an excellent experience with my breast reduction surgery. From the very beginning, my doctor…read moremade me feel calm, supported, and confident in the process. He took the time to explain everything clearly and answered all of my questions with patience. It was clear how knowledgeable and experienced he is, which gave me a lot of trust and peace of mind. I actually traveled from San Francisco to Arizona for the surgery, and the entire team went above and beyond to help make the process smooth and comfortable. They were incredibly accommodating and supportive, which made traveling for the procedure much less stressful. The whole experience felt very professional and well organized. His office and team were amazing -- always kind, responsive, and truly available whenever I needed them. Knowing that the office was reachable 24/7 gave me a lot of peace of mind throughout the process. Everyone on the team was warm, supportive, and highly professional, and I felt very well taken care of from start to finish. Marcella the nurse was amazing!! I'm very grateful for the care I received and would absolutely recommend him to anyone considering breast reduction surgery.

At the age of 17, after a severe pedestrian vs. car accident, I had breast implants placed to…read moreaddress asymmetry caused by skin grafts. At the time, I was an uneducated teenager who didn't research surgeons. I ended up with implants that were too large and that I hated almost immediately. After 21 years, two children, and ongoing physical discomfort from the weight of the implants, I was ready to explant. Explant can be intimidating, as you're unsure about how much tissue you'll have left or what the results will be. For me, the added complexity of skin grafts and asymmetry made it even more daunting. I knew I needed to find the best surgeon possible to ensure I was happy with my results and that this would be my last breast surgery. I spent years researching surgeons, and although I always knew Dr. Robert Cohen was my top choice, I consulted with a few others. One surgeon warned that my skin grafts could result in severe asymmetry, and that the graft could even die. In contrast, Dr. Cohen's consultation was reassuring. He simply asked if my grafts were soft and pliable, and when I confirmed, he confidently stated that he could achieve the results I desired. His expertise and confidence gave me complete trust in my decision. Choosing Dr. Cohen was easy. I had followed his work for years and knew he was highly skilled, with a consistent track record of excellent outcomes. I trusted him to deliver the best results, and choosing him eliminated any stress or worry I had about my aesthetic outcome. Dr. Cohen was professional, confident, and direct. Two months before surgery, he drained my saline implants in a quick, painless procedure that gave me time to adjust to a smaller chest and get excited for the breast lift. Immediately after surgery, I was thrilled with the results. My breasts were round, perky, and natural-looking, with well-placed incisions that blended seamlessly with the curves of my body. Recovery was smooth, with minimal pain and no drains (unlike most explant patients). I had no complications, minimal bruising, and received excellent care and follow up from the nurses. The anesthesiologist, also Dr. Cohen, took the time to reassure me before surgery, which made me feel much more at ease. I'm grateful for his kindness. Dr. Cohen's staff was incredibly helpful and supportive, answering all my questions and guiding me every step of the way (special thanks to Laura). I feel lighter, look thinner, and my clothes fit better than ever. My breasts are fuller and more beautiful than I imagined--several friends have even commented that they look like smaller implants. Dr. Cohen is truly an artist, and I'm beyond happy with my results. My husband agrees, saying it was "money well spent!" Choose Dr. Cohen--you won't be disappointed.

Dr. Shaun Parson Plastic Surgery and Skin Center

Dr. Shaun Parson Plastic Surgery and Skin Center

(102 reviews)

$$$

Wife had a great consultation here. Dr. P was patient, didn't make her wait long and went through…read moreall her questions patiently. We have surgery booked soon and after her long journey of waiting and going through many appointments this was an easy confirmation for her to move forward. She's excited and I'm excited to see her at ease. Staff were great- knew her name right when she walked in so maybe they don't overbook appointments. You don't sign in on a clipboard or have to send photos ahead of time like some others asked to do. Weird to say but when you expect high end service this is the place. Waiting room has coffee and snacks for the supportive husbands.

I went in for a tummy tuck and asked for a little lipo in my inner thighs. He performed lipo on my…read morelegs all the way down to my above the knee area front and back. he ended up taking out more fat in my legs and my abdomen was left distended and not tight. The stitiches for the abdominoplasty opened so my diastis rectis issue is still a problem. He said he was not satisfied with how it turned out and would do a redo free of his charge though I would still be responsible for anesthesia and OR related expenses. The customer service trying to schedule follow ups was so bad. Finally got around to calling him but at this point its been 4 years so his assistant said "Given that it has been well beyond the two-year timeframe from your original surgery, Dr. Parson does not feel that he would be the right provider to address your concerns at this time. For that reason, we feel it may be best for you to seek evaluation with another surgeon who may be better suited to assist you. We truly appreciate your understanding and wish you the very best moving forward." I personally regret this experience and seeking out his services. I wish I never would have stepped into his office.

Touch and Glow Med Spa - Lips by Leo @thelipdude

Touch and Glow Med Spa

(26 reviews)

My mother and I have been coming here for about 4 years, 2-3 times at least per year. Today, for…read morethe first time, we had to cancel our appointment with less than 72 hour notice since our car broke down on the way to the appointment. While my mom was calling AAA, I called to let them know we weren't going to make it. This is when I was lucky enough to speak with Wendy, the medical director and owner. She lacks empathy, and is willing to lose two customers over a $50 deposit. I wanted to reschedule, but in that moment, on the side of the road, wasn't the time for me to reschedule. Instead of putting her long standing customers first and their safety, she took time to explain to me that an hour was blocked and she was going to lose business. But then she also told me she was going to call others who weren't able to get in. None of this was necessary information. A simple "be safe and please call when you're ready to reschedule" would have gone a long way. TLDR: WENDY IS WILLING TO LOSE LONG TIME CUSTOMERS OVER A $50 DEPOSIT WHEN A LEGITIMATE EMERGENCY COMES UP Leo also likes to attack his clients and call them names. Big "owner" energy. Especially when it was a situation he wasn't directly involved in. Read all the reviews and comments HE has said and see if that's someone you want to give your money to.

Update, the Spa called and said it was a misunderstanding and the receptionist made a mistake and…read moreno fee's would be taken and I received an apology. I appreciate the professionalism.

Steven Chen, MD - opthamalogists - Updated May 2026

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