5 Star truly gets 5 stars from me. After trapping rats and raccoons by sealing off the openings in…read morethe roof and garage these pests were removed. Then the final exit was sealed. All the old insulation was vacuumed out of the attic, attic treated with disinfectant and new fiberglass insulation blown in. The was all done for much much less than the price of two other competitors. I am 100% satisfied with their work and professional service. They cleaned up very well. Thank you 5 Star Wildlife control! Larchmont Rd. Mesquite, Texas 75149

A creature had burrowed itself under the shed and our dogs were going crazy. The smell was awful,…read moreno idea what was in there. They came out and put in a trap and the possum was caught in 14 hours! That was fast now the large possum is out we are looking for anything else under the shed. The employees were so fast and "ninja like; they got the animal and reset the trap and I didn't even know they had been here. Great job.; very reasonable in prices!! Highly recommend to anyone having a critter issue.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

Thomas was very professional and made a thorough accessment of my pest issues…read more I will remain a future customer the next time I need pest control. Thanks Thomas!

Topper's did an amazing job helping us with a squirrel and mouse problem in our attic. Thomas came…read moreright out. His expertise allowed him to quickly see potential openings that the crittters could use to gain entry. He got those sealed up and traps set Thomas was very friendly and professional. He came over to check traps several times, and now we're pest free. Don't hesitate to give them a call, if you have a wildlife issue. You won't be disappointed!

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Jason was awesome, he showed up on time after confirming he was in route. He was professional and…read morethorough and charged a fair price.