Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

We used Benchmark Wildlife to remove a racoon in our attic. Reid was so proffesional, with every…read moreupdate. He did more then we expected, he was very detailed in the findings and we felt assured that we will not have any more issues. He didn't try to up sell us or add on expensive items. The quote covered everything, webcams, multiple visits and future proofing the house. You will not regret having Reid inspect your property.

Just bought a house with my husband and had Reid make sure it was pest free. He was great and the…read morepeace of mind that our new house is protected from pests is wonderful!

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Yeyo was very knowledgeable and did a great job on our project. He accomplished faster than we…read morecould have hoped. We are thankful for the work he did!

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

Omega came out in 2019, completely cleaned out our attic, shored up access points, and did this all…read moreprofessionally and respectfully. Then today I needed them to honor their lifetime guarantee to check it again. Raul came out, promptly discovered areas that our roofing installation had unsealed, he got that fixed TODAY! What a great company! I recommend it highly! Thank you Raul and Omega!

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.

Joey was good until his ladder slipped and damaged by fireplace vent. See photo. Although he…read morepromised to return and repair, he came out with the wrong part and then I never heard from him again. Sadly disappointed. Don't deal with this company as they are unprofessional and don't live up to their promises.

CUSTOMER BEWARE!! He came off nice and knowledgeable, so we hired him. First of all, he came out,…read moreput in the cage for the squirrel who was in our attic. Then, he had to keep rescheduling after that. It was always his truck was broken down, etc. Then, he just quit taking our calls and not responding to our text messages. One day my husband got him on the phone, he tried to get my husband off the phone without nailing down a time to come back. He finally made the appointment, but he NEVER SHOWED UP!! He wouldn't even text us back. His office had the audacity to call and ask for the rest of the payment. He never finished the job!! We told him we were giving him 2 weeks to finish or we would write this review. No word from the man!! Less important, he had his worker put up metal on our house where a squirrel was chewing. He never got up on that ladder, but had his worker do all the work. It was horrible!! Not straight, looked like a kid did the work. His worker argued with everything Joey said and made faces behind Joey's back. My kids were watching and were appalled at the behavior! Not professional in the least!! Don't use Joey: he's unprofessional, won't finish the job, and will stiff you of your hard-earned money!! Don't make our mistake!!

Wildlife X Team sealed off pest entry points and mitigated critters and restored our attic. They…read moredid a phenomenal job, and we have had no re-entry issues since they wrapped up their exclusion work. They answered our questions and were responsive to our concerns, huge. We are very grateful for all they did to help us. Highly recommend, many thanks.

STAY AWAY! Charged me $1,311 with no results, then quoted me $21,000 more to "really" fix the…read moreissue. I finally got it fixed by another vendor for less than $300. Wildlife X Team was an absolute nightmare--unresponsive, ineffective, unprofessional, and completely lacking in accountability. I initially paid them to handle a rat problem in my attic, only to be left with the same issue and an even bigger headache. After multiple visits, the issue was never resolved. The technician who was supposed to be my point of contact stopped responding, and when I finally reached him, he told me he no longer worked for the company. When I tried contacting the main office via email and phone, I was met with silence. With no response from the company, I submitted a credit card dispute and forgot about it. When I finally got a hold of someone (after being criticized for using the very email address listed on my invoice and their email signature), they sent out another representative. Instead of actually addressing the problem, he provided a new estimate for $21,000--a staggering price for a job they should have already completed. Management was rude, dismissive, and completely unaccountable throughout every interaction. They were difficult to work with from start to finish, showing no real interest in resolving the issue. The office manager eventually agreed to issue a refund and wrote me a check--but it was rejected by the bank. Had the check cleared, I would have canceled the credit card dispute. Instead, when they found out about the dispute, the office manager called me, yelled at me, and was downright degrading. It was beyond unprofessional and only confirmed how poorly this company is run. Rather than deal with their incompetence any longer, I hired a local vendor who completely resolved the issue for just $273.63. Wildlife X Team is a rip-off. They overcharge, underdeliver, ignore their customers, and treat them with outright disrespect. Save yourself the frustration and go with a reputable local business like Pest Pro, Terminix, or literally anyone else.

Travis Doyle made the initial visit to provide the estimate for rodent eradication, sealing the…read morehouse from further invasion, and restoration of my attic insulation. He was extremely knowledgeable and thoroughly explained every aspect of the project. The project began just a few days later, with Julian performing the sealing. I was impressed by his attention to detail and care to ensure the repairs were aesthetically pleasing. I'll update this review when the project is completed and I have been rodent and raccoon free for a few weeks.

I am very happy with Critter stop and the tech Vincent they did as promised set traps also…read moreinstalled peak protection along the peak of roof I already feel better knowing that so many access points that were so easily breached are now secured also so many products that they offer to keep Critters out of my attic that could easily end up in my home I will sleep better tonight . I truly don't know how I could give them lees than 5 stars. Normally I don't give reviews but this is a big deal to me to have animals moving about above my bed kitchen etc . Thank you

Jesse was very nice and punctual. I had an issue with another company putting me off for two weeks…read morecausing a stop to construction work. Jesse set me up for an appointment the next day! He sent Matt and Ross out, they were very nice, respectful and professional! Also the price for complete termite protection was much more reasonable! I would recommend them!!!!

Exceptional Company! Ana Maria Medina Tavarez arrived right…read moreon time, very professional and friendly. She was very knowledgeable, thorough and explained everything perfectly.