My big brother is visiting so we went for the all you can eat wings. Absolutely amazing. Good…read morevariety and awesome service. The blonde waitress that served us kept checking on us which is some thing I like about restaurant that provide good customer service. Will definitely come back and great job guys

Service was mid at best, food was very small portion-wise, and also didn't taste the best. Shoeless…read morejoes or Boston pizza is way better for sports bar food in Ottawa parties of six or more auto tip 15%. Because of the auto tip our server seemed to not care about the service anymore and didn't try and was rushing us. Not good at all overall.

SO disappointing.... This used to be my favorite place to bring company from out of town. I…read moreunderstand the pandemic hit hard but they got rid of favorites like the poutine martini, which was a poutine with one or 2 cut up onion rings. When I went to order, the server had no idea what I was talking about. My go-to's were the Down Under and the Sweet Ride (which was featured on their server's tshirts). Gone. I understand they require additional ingredients such as poached pear or beets but we've been back in the real world for several years and they haven't re-expanded their menu. Sucks. Just a regular burger joint now...

Every now and then I patronize a business that I think "Gee, I wish we had one of these at home" or…read more"Gee, I wonder what it would be like to franchise a place like this at home". The Works is one of those places. Going here for lunch before heading home from my visit to Ottawa, I was hoping for a decent burger. Instead I got too many choices of what looked like good burgers along with an agonizing choice: fresh cut fries or homemade chips. Argh. I settled on a classic fallback for me, a bleu cheese burger and some homemade chips. Drinks are served in 2 cup measuring cups (weird but oddly cool) which further makes this place unique. The burger was mouth watering and on point. It was cooked a bit closer to Medium Well than Medium, but the flavor was there so it wasn't an issue. Our server was very friendly and we had no issues there. We were there at 11:30 on a Monday and there was a steady flow of take out orders along with a few other tables dining in. The interior looked to be an old wood fired pizza place, but since I'm not a local, I couldn't tell you if I'm right ;) If you can't tell by now, I'm a fan and wish this was closer to home. Check it out!

The vibe of the restaurant is a 4 star. The food is a meh, 2 maybe, 3 star. I went to chucks for a…read morefamily birthday lunch, and the restaurant was super accommodating with our group and children. Service was a bit slow to get drinks, and there were no water refills, and it was a slow start to place our orders. Some of our plates did sit at the table before they were taken away for quiet sometime. Our waitress was friendly and did not rush us out of the restaurant. Whenever we asked for something she brought it. The restaurant was clean as well as the bathrooms (minus the obscene writing on the bathroom stalls from guests), I guess we can call that bathroom charm.? lol. I did read prior reviews and was not looking forward to the visit here, but the vibe was really good. I love how they had massive TV's all around the restaurant playing sports. Everyone was having a great time. The food was just basic though. The hubs had the wings and said they were OK. I had the nachos and could make better at home. The flatbread was decent. Everyone else at the table ordered burgers and fries, and the portions were pretty small. The quality of the food justifies the menu price they are charging, and I don't think the 3% honest to goodness tax should be charged. The prices are almost on par with other food establishment (think montanas, east side marios), that I do think they should just get rid of that extra "tax" I mean 15 bucks for a plate of basic nachos aint cheap. And as I mentioned, the portions are not massive. I wouldn't come back for the food, but I can recommend checking it out if you enjoy some cheap beer and a cool place to watch sports.

Today I went there and had to wait 40 min for my dessert (ice cream). It was busy so we gave the…read morewaiter some time but danm 40min after, still nothing. When we asked him, he just said the kitchen forgot and if we still want it... I come, place an order and waited just to be asked if we still wanted it (it's like a slap in the face)... Im writing this from Dairy Queen, I got my ice cream y'all.

Craving burgers on a Saturday night led me to this place, not too far away from my house. The place…read morewas not too crowded, and just managed to take a peek at the server going with a beautiful looking burger. Drool from the first minute. The server was friendly and fun to talk to. Ambience was a bit sombre but nothing that made me not want to go again. Late night specials gave a 25% discount on the wings and there were some deals on burgers too (can't remember) Coming to the food Wings: Meh! Was overcooked and not juicy Poutine: DELICIOUS! I actually gorged on it more than the burgers Burgers: Hangover burger & Poutine burger were big disappointments. Patty was overcooked and chewy, while the bacon was almost raw. The patty wasn't seasoned well. The looks were the best part of it. Steak: Average, but it's also almost 40% cheaper than the bigger steakhouses, so can't complain. Drinks: The server (also bartender) made delicious drinks. We ordered a Rum & coke (not much to go wrong there) but the Old Fashioned was well balanced. Value for money: 3/5 Food: 2/5 Drinks: 5/5 Staff: 4/5 Would I go here again? If I'm drunk late night and craving Poutine, maybe.

Honestly, I love the food here. I eat the hangover burger every time I come, and I love bringing…read morepeople to introduce them to the great food. Pro tip: bring your appetite. The burgers are huge and there is no lack of side.

It's been awhile since I have been to The Works, so long ago in fact the menu has changed…read morecompletely. I really think the interior is pretty unique and enjoyed looking around. They have an amazing Lunch Special M-F for $13.99 choice of 4 different burgers, pop and fries. I had the B.A.B which impressed me with great flavor. It had fresh lettuce , tomato and onion plus cheddar cheese. I also loved the fries and it said you could get unlimited fries but I didn't. The only let down was the service hence 4 instead of the 5 stars. I would go back for sure as maybe it was an off day for the server.

I'm torn with this restaurant. The ambiance is fine and it has free parking. So those are both…read morepluses. However there vegan options are limited, although much improved over the last few years. So if you are out with a group of friends you have an option and a tasty one at that. I find them overpriced for what you get. And the service is either super friendly or really NOT. If you do take out I find the service worse. So if you simply want a decent burger and aren't vegan and aren't afraid to spend some money, this is your place. If you want a lot of vegan options this is not the place for you. Enjoyed my food, and if I want to splurge I'd be back.

Ordered on Uber eats. Quick delivery. I got the Mac and cheese bites which were amazing but ranch…read moreinstead of ketchup as a dip makes a difference! So good. And I got the single boneless wings, mild with fries. I wasn't a big fan of the fries, will try something different next time. I also wasn't impressed with the sauce, I like the wings wet and they definitely weren't. I ended up tossing them in my own sauce.

Eat take out from here all the time always good always hot. We usually order 5 or 6 different…read moreverities of wings and share them.

This should have been a better experience, based on the food, but overall it was disappointing…read more We arrived early on a Sunday morning, and there were maybe 15-20 other customers on the terrace occupying 6 tables. We were seated and greeted quickly, our beverages came out quickly, we ordered our breakfasts, and then we waited... and waited... and waited. I could see the kitchen pickup area from my seat, and I saw meals come out pretty slowly, maybe 1 or 2 at a time. These were delivered to tables as they came out, but I never any table get all of their meals at the same time. After about a 30 minute wait, when our waitress came over for refills (thankfully), she said our meals would come out "shortly." This wound up being more than 15 minutes more, and during that time she never came back over to us with updates or made eye contact. Once our meals did arrive, my meal was piping hot, but the other meal was lukewarm. I did see several other orders of my meal come up on the serving counter. It is possible that the kitchen was backed up, because customers seated after us got their meals in a much shorter amount of time. More likely, something happened to my order - possibly wrong or mis-delivered - and a backup order was needed. All the waitresses here were very young, and maybe they were not comfortable giving unpleasant updates about a meal problem. Personally, I would have preferred an update (I worked in restaurants years ago, I understand these things happen). SImply avoiding updates is, to me, a worse thing. Apart from meal #2 being lukewarm, everything else about our meals was good, quite enjoyable and filling. When we got our bill, I noticed that I was charged for coffee, even though the menu specifically said coffee was included. The waitress did not realize it was included, apologized, and corrected it. But there is no apparent rhyme or reason as to why certain menu items include free coffee or tea and others do not. It's too bad this happened, because for service otherwise, food quality, and restaurant location, it can be pretty good.

Hit and miss. If…read moreyou like burgers in Canada, you'll probably find their burgers fine. To me, they are overcooked (as required by Canadian law) and lean. I don't like them. They have smash burgers on the menu online but no longer offer them. The fries are drenched in herbs. If this sounds good to you, you might like them. My wife does. I thought they were awful. I asked for fries without herbs, and the replacements they gave me still tasted so herby that I could not eat them. Did they use the same bowl or something? I'll never get fries there again. Service is slow. I waited 10 minutes to get my small water glass refilled. Finally I looked for my server and saw him watching a golf game on TV. The mac and cheese is my favourite thing on the menu. I get it with chorizo and think it's delicious.

Food was excellent but the service was terrible. The cashier accused me loudly of not paying on my…read moreway out. The mix up is that I was given someone else's tab to pay and I overpaid earlier when I got my food and they never updated it on their system. Fun fact: while we were eating someone came back to complain to the cashier that they messed up their order. So plz sir stop being a dumb f and focus on your work. Dumb f

The food here tasted amazing. The ribs and brisket tasted so good. I would recommend this place to…read moreany meat lover. The decor is very cozy.