Craving burgers on a Saturday night led me to this place, not too far away from my house. The place was not too crowded, and just managed to take a peek at the server going with a beautiful looking burger. Drool from the first minute. The server was friendly and fun to talk to. Ambience was a bit sombre but nothing that made me not want to go again. Late night specials gave a 25% discount on the wings and there were some deals on burgers too (can't remember) Coming to the food Wings: Meh! Was overcooked and not juicy Poutine: DELICIOUS! I actually gorged on it more than the burgers Burgers: Hangover burger & Poutine burger were big disappointments. Patty was overcooked and chewy, while the bacon was almost raw. The patty wasn't seasoned well. The looks were the best part of it. Steak: Average, but it's also almost 40% cheaper than the bigger steakhouses, so can't complain. Drinks: The server (also bartender) made delicious drinks. We ordered a Rum & coke (not much to go wrong there) but the Old Fashioned was well balanced. Value for money: 3/5 Food: 2/5 Drinks: 5/5 Staff: 4/5 Would I go here again? If I'm drunk late night and craving Poutine, maybe. read more

Prime Burger Bar - Hangover burger with Poutine - Burgers Near Me - Ottawa, Ontario

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I liked the environment when I came inside this place. Staff was nice. Service was good. I got the inferno burger , I asked to replace the banana peppers with sautéed onions. They told me that they don't do replacements for toppings and it would cost me 50 cents. That kind of sucked. It may be a little over priced, but when I ate my burger it was delicious. The multi grain bun was soft , the burger patty was think , juicy and better then the works patties in my opinion. And the jack Daniels BBQ sauce was amazing!! If you don't mind spending a little extra money I would suggest this place. Average price for a burger with fries is between 15-20$ depends on the patty too since they also offer lamb patties. read more

Prime Burger Bar - Inferno burger and sweet potato fries. Yum - Burgers Near Me - Ottawa, Ontario

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Decent burgers and pizza, and pretty good service. Not much more to say... The atmosphere was fine when we went, but it was fairly empty on a weekday lunch. Not sure why they block views of the TV screens at the bar - it was hard seeing the Jays game through frosted windows. read more

Went to prime burger bar for the first time and it was fantastic! I would definitely go back again. Although the menu is a tad pricy it is worth it. The atmosphere and decor was very nice. The food was delicious and portions were pretty generous. I had the chicken sliders which were delicious as well as their raspberry mojito which was also excellent. Our server, Robin was very friendly and our table never ran out of water or had to ask for another drink. read more

Okay, to start off, two stars may seem a bit harsh but after going here twice, each time with three different people, and all feeling unimpressed after dinner, the 'I've experienced better' rating applies. So, as noted, I've been twice, each time ordering a different menu item. The first time back in January was their grilled chicken flatbread appetizer, the chipolte burger and the deep friend oreos for dessert. The second time was the appetizer sampler and the 'prime paris' burger. FOOD With regards to the appetizers, the grilled chicken flatbread wasn't bad and the appetizer sampler which comes with flatbread, chicken fingers, chicken wings, and calamari wasn't bad (except for the calamari which I didn't like the texture of). For the burgers, I remember the chipotle burger being a bit unimpressive and this continued with the prime paris burger which included brie, bacon and truffle oil. The bacon was a bit undercooked (which didn't help), the burger was overcooked (like the first time) and over all generally bland. Just as a note, you can have bread or lettuce as your bun so if you are on a protein diet, you can do away with the bun which is nice, but they charge extra for the lettuce which I think is silly. With regards to your side, you can have fries, sweet potatoe fries, and salad. I had the sweet potatoe fries the first time and regular fries the second. I didn't mind the sweet potatoe ones but the regular ones weren't that good. I read that they cut their own fries and confirmed with the waitress if they were frozen and she said no but they do taste like frozen fries to me or at least not good fresh cut fries. (For sure not like grocery store fries but more akin to Harvey's or something). STYLE I do like the look of the place as it has a nice feel to it. I never went when it was Big Daddy's Crab Shack so I don't know how much they changed things. SERVICE Service was pretty good. Never had trouble talking to our waitress and she kept in touch with all her tables. One critique though is that she stated that it takes 15 minutes to cook the burgers and it was a lot less time than that. Normally this isn't a bad thing but the food came out earlier than we wanted as we were waiting for another friend. VALUE Have to say that it is pretty middle of the road meaning, yes it is pricey but so are a lot of the other burger places. If I hadn't had appetizers, I would probably still be hungry after having just the burger and admittedly my appetite isn't as much as it used to be so while the burger is probably a decent size, they could up the size of the side for the price. RESERVATIONS? Well, both times I went here was on a Friday evening and I had no trouble making a reservation the day of, which is a rarity in Ottawa now (unfortunately). The place was pretty full around 7pm but nearly empty by 8pm. PARKING As it is part of a outdoor mall with Lone Star, you shouldn't have to worry about parking that much. WOULD I GO BACK? After going twice and being unimpressed both times, no. This isn't to say it was awful, just that it was nothing special. Basically, if I'm going out for a burger, I want a good one that I will enjoy and Prime Burger doesn't fit the bill (though to be fair, neither does The Works, Burgers on Main, or some others). read more

Sometimes, you just want a burger, and this place delivers just that, a good, Angus beef burger. After an afternoon of shopping, stopped by for a late lunch and throroughtly enjoyed a Bull Burger. The patty tasted fresh, Brioche bun well proportioned and the Onion Ring was a nice touch, and it wasn't messy one bit. What else goes well with a good burger you ask? Why, good fries, and a good drink. Offering a good selection of Draft beer, I was pleased to find their fries on part with the quality of the burgers they offer. Will certainly go back. read more

Unexpectedly awesome place. The atmospheres great and the servers are nice and for the most part leave you alone to enjoy your evening. Drinks are a little over priced but there's something for everyone here. Great vegetarian options on their newer menu. Keep in mind they make the burgers there so there is a bit of a wait on them. I've been told by my meat-eating boyfriend they are well worth it. Definitely worth a try. read more

Highly over rated place. The meat was not fully cooked and there was only one waitress in the whole restaurant. We had to wait for 30 minutes for the bill. Very disappointed read more

Pretty average burger restaurant. The burger and fries were tasty, but nothing special. The ambiance and staff were pleasant, but not particularly memorable. Prices are kind of high for what you get. read more

If I could give this place zero stars I would. Came in on a whim and was disappointed from the start. Kids pasta is literally noodles with a tablespoon of sauce for 7$, which can be made at home for about two dollars to feed an entire family. Half plate of nachos was awful! Cheese tasted like it was covered in butter and chips were burnt on the bottom. Burgers were small considering how ginormous the bun was. Salad was subpar and we had to wait over 40 minutes for our dinner. I asked before our dinner was bright out to put in my order for dessert so I would have to wait another forty minutes for it, and she came ten minutes after I finished my salad to say that she just put in my order, I've now been waiting 15 minutes and no dessert in sight. read more

Of all the burger places in the city I've been to, this has got to be the worst one. I ordered an Inferno Burger. Now inferno is fire which means hot, so I ordered it expecting something spicy. I got it and it had the most disgusting sauce on it that tasted like a cross between high fructose corn syrup and sadness. I gagged, I swear. The service was good; they switched it for the original, but let's be honest: good service is nice, but when I'm going to a restaurant I'm going for the purpose of enjoying food, which this restaurant did not supply. And if the sauce alone wasn't bad enough, the burger itself tasted like bologna. World Burger, Five Guys, The Works, and even Burgers and Fries Forever are all significantly cheaper than this place and the burgers are actually good. read more

Went there on a Sunday at about 430 pm. Close enough to dinner hour that they should have had more than ! server on!!! Super slow to get drinks and when she finally did come ordered right away in fear of how much longer it might take to get order in and food served. Was not even that busy. Drinkers at the bar, 1 table inside and maybe 2 on patio. Issue was that the server made no attempt to earn her tip. Had the personality of a wet mop and really did nothing but write the order down and deliver the food. Wanted the full experience as it was my first time there, so ordered an alcoholic beverage, an appy, meal and dessert... Food was in fact good but WAY TOO OVERPRICED!!! My burger was $17!! And the appetizer - chips basically, was $7. Had deep fried Oreos, 5 of them, and they were $7.50! Pretty sure I could get 2-3 bags of Oreos for that price. Another irritating thing was that on 'Sunday', it was dollar off Caesar's (drink) and the desserts were supposed to be half price. Good thing I read the table placard or this would not have happened. Charged full price of course....The POS and/or the server, should pay more attention to what day it is and take off the bill automatically... All in all hesitant to go back. I have no problem paying for good food but refuse to tip well for crappy service, busy or not!! One hit wonder in my opinion :( read more

I have been on a mission to find the best burger in Ottawa and I HAVE FOUND IT! I have been here 3 times now and each time has been consistently good! I have the "Hangover Burger", which is a burger with a cooked egg on top to the style of your choosing. I have tried the burger that has the Brisket on top and another burger which has onion rings on top. All of the above are delicious. I have also tried their poutine, which is amazing, they use a dark and rich beef gravy on top, it is soooooo good. Lastly, a must try is their adult milkshake, I tried their chocolate with kahlua read more

The place is nice and spacious. Great décor and service. But the food is just ok. For a burger joint it is disappointing that the burgers are fried and not grilled. I hate when places don't grill the meat. Grilled meat just tastes better and when you're a burger joint it is key. Also the toppings on the burger were mediocre. I had caramelized onions and mushrooms and saw little of either. The sides are good. My friend had the truffle fries and we shared a truffle mac cheese. Both had a very good truffle flavor. Overall it was ok, but it is not better than other burger places in the city. I'd say it is between Meh & A-OK. read more

we went to prime burger bar last night the food is so good our server is ruth so nice and we might return on next trip to Ottawa

The Hangover burger was absolutely delicious. They made it just like how my mom used to make hamburgers with eggs. The onion rings were worth the calories too! I would definitely come back! read more

Prime Burger Bar - Hangover burger with a side of poutine! - Burgers Near Me - Ottawa, Ontario

I'm a fan. I've been twice in the last couple months & they both we pretty great. Lots of options for a variety of diets. (gluten free, vegetarian) The sweet potato fries are my jam. A group of us went last Monday for my birthday & the service was excellent. Even brought out a birthday treat which was so sweet. read more

you're paying a lot for not that much...I will give them credit for a super thick well cooked patty, but I have to say there was serious skimping on everything else. I had the Chipotle burger and it was a bun, patty, 2 pieces of bacon, one slice of cheese and a sloppy sauce that had so little flavour the only taste I was getting was the ground beef. A piece of tomato or lettuce would have made me a lot happier. Of course there was mustard and ketchup to put on if I wanted, but the flavour that there was from the chipotle/avocado mush would not have worked with them at all. Disappointing over all if you want interesting burgers, but if you're going in for the straight forward burger that you can add your own toppings to, it would have been a slightly better experience. Oh and DO NOT spend your money on the spinach/goat cheese dip!! while tasty, it was definitely not worth the $12 for the amount you get. It's roughly the amount of a generous ice cream scoop on a plate loaded with bread. Rip off. read more

I won't be ordering from here again and won't recommend to others. I ordered in a couple of weeks ago and was immediately turned off by barely cooked bacon on my burger and the burger was under cooked as well. Gave them a second chance and left a note when ordering via Skip The Dishes that I wanted my burger well done with crispy bacon and received a slightly undercooked burger and pretty well raw bacon once again. There's much better burger joints out there and these guys just lost a customer for good... read more

Update: Tried some other burgers, dry and bland with seemingly no seasoning. Fries weren't crisp at all. Just very underwhelming.