I rarely leave bad reviews, and I also feel very uncomfortable displaying my dissatisfaction with a "bad tip," but my experience today was bad enough that I felt like both were warranted.
Wild is is located at the former location of Slice, which was a tasty pizza restaurant which I had visited several times and enjoyed. Three of us arrived at Wild today for lunch around 1pm, and thought we'd give it a try. They had outdoor seating, and the weather was nice.
There was a large party inside and the staff seemed to be straining to keep up with demand. After we overheard our neighbors complaining about the lengthy wait to get their food we considered leaving, but soon after a waiter came by to take our drink order, and we decided to give it a chance.
I ordered a ginger lemonade, $4. There was a discrepancy with their chalkboard menu and both the ginger lemonade which I ordered and green tea which my friend ordered were gone. Instead I was brought a plain lemonade which I accepted. After the drink mixup, my friend suggested to our waiter that maybe they should erase the missing drinks from the chalkboard, but this friendly suggestion was shrugged off in an odd dismissive way. The lemonade was thick and syrupy. It tasted similar to Minute Maid Frozen Concentrate, which is mostly ok with me, I did grow up drinking that, but doesn't necessarily line up with their fancy health food image.
After the drinks showed up, the waiter passed us off to a waitress who took our order. I ordered the kale salad, $12. The kale salad was ok, not great if compared to say the fantastic kale salads at Cafe Ghia or Tandem in Bushwick, but it was tasty enough, and with the large chunks of tofu made for a filling lunch. I also shared a few bites of my friend's pizza (Wild Mushroom Truffle) and that was quite good.
Our table was located on top of the door to the stairway to their basement. During our meal a worker began moving tables and stacking boxes behind us. This wasn't too bad, but then the gentleman stacking the boxes asked me to move my seat so that they could open the doorway under our table to access the stairway. I scooted my chair around to the side of the table and they opened the basement door and started running boxes down the stairs. I have to wonder, was this really so time sensitive that they couldn't wait 10 minutes for us to finish our lunch in peace?
After this, we felt pretty well displaced, shoveled down the rest of our food, anxious to get out of there, and asked for the check. The bill arrived, but the lemonade which my friend ordered was listed at $6 instead of $4 like the other lemonades. He asked about this to the waiter, and was met with what I would describe as annoyed disbelief. The gentleman gave a fake smile and offered to take $2 off the check. My friend said "it's ok, I just think you should make people aware of the price." The waiter then retorted with "you think my restaurant needs your two dollars?" and as he rounded the side of the table to go update the bill he was muttering something else under his breath.
At this point we were pretty well done.
This was an honestly unpleasant experience. I think courtesy goes a long way in retail and food service in both directions. Waitstaff absolutely deserve to be treated with respect and dignity, and so do customers. The lady who took our food order was pleasant enough, but we never saw her again after the food order went in. We were completely pleasant and reasonable with the male waiters we spoke to (early on in the meal and later when we were moved / got the check), but they both treated us like we either in the way, or unreasonable, like we were some sort of inconvenience they had to put up with, instead of their customers. read more