One man that works here, dark haired with a beard- is so unbelievably and disgustingly rude…read more Seriously such an awful experience coming into this store He had an absolutely awful attitude for someone just mopping the floors, sorry that's your big boy job at 40 :(

I loved the self dog wash. Clean, quality soaps and conditioners provided, ear wipes, nail clippers…read more.

Huge selection of bird supplies. Courteous, knowledgeable owners. Love the seed products and great…read morebreeder supplies

This is a great little find! So many beautiful types of small birds! I was looking to find a male…read moresinging canary and was told they only had one, but he was young and had not sung yet. I left my bane and number, in case he started singing. I got a call, the next morning, that he was singing and went back and brought him home.He is a beautiful mosaic canary and sings more than one gorgeous melody!

Having new puppy needs I found the staff was helpful when I asked. I needed puppy treat…read morerecommendations. There's so much to choose from here & I wanted to make sure I picked correctly for a tiny puppy. I also got very good quality puppy food here. Selection is huge and staff was great at recommending a healthy brand she loves.

My family and I have had great experiences at your store…read more ZACH has always been wonderful and we especially adore ROBIN & daughter SUE.( who we knew at doggy Doo's in Pawtucket Village) The assistant manager REUBAN was also very helpful. You have a lovely store with great customer service!! Appreciate the coupons and deals... especially on HILLS SCIENCE DIET products!!! Thanks so much for all you do.

This place is SO CUTE!! I'm glad I don't live here-I would spend all of my money here. Prices are…read moresurprisingly low!!

This is a great little store for birders and others. I got the binoculars I had been searching for…read more The store had anything and everything related to birds: bird houses, greeting cards, birdseed, garden flags, etc.

Love this store. The…read morebirthday deals you get when you sign up for their newsletter is worth it by itself. As you walk around there is always something that you want to grab to bring home. I found myself walking out with a heater for the bird bath on too of the two bags of bird feed I get for the year. Looking out the side window at all the birds is also enjoyable in itself.

I used to drive about an hour to get to this store. after a while I felt…read morethat the owners and staff are not really wanting to deal with a small purchase customer. Waited to pay for some bird foods while the owner was so busy selling some type of bear proof set ups, customer having a lot of questions, another staff was helping customer who was testing a pair of binocular. They all knew I was there, ready to pay and leave. Why not break away for 5 minutes to help me? I am not expecting a red carpet treatment, just purchase what I want and leave. Other time some friends of the owners were there talking about motorcycle in great length. I felt awkward, like I was breaking up a small get together. I have never felt this way at any other stores..... Something is very pretentious about this place. Now I am a member of a local bird feeding store where staff are always friendly and ready to help, happy to answer questions and I feel really welcomed even purchasing a small suet cake. The Bird Store and More carries some really wonderful products, but I probably won't go back there any time soon.

Back in Providence for a few weeks, I stopped at this PetSmart to get some dog toys for a friend's…read morepet....that is the easiest thing to do when visiting friends with dogs ... get them some nice toys for the little ones to enjoy themselves and have fun. The store is bright and nicely organized, I was able to find the toys fairly quickly. The store also provides grooming, dog training and veterinarian services. Easy checkout experience.

I've been taking my dog there for grooming and even though he's skittish, normal behavior for a…read morerescue, the women working there treat him like wonderfully

Tried to take my cat to a vetco appointment after giving him meds to relax him. They said there was…read morea note on his file he would need to go to a total care vet despite giving him meds. Not sure why they wouldn't just cancel our appointment then! Least helpful people and place I will never return!!!!

Didnt have much as far as toys and beds. Online advertisements showed a lot more. Prices were very…read morereasonable and the sales were great. Most items I got were less than $5.

I recently went in to buy a new bird feeder, to replace one that was about 15 years old that had…read morefinally cracked. I mentioned this, and the store told me that this company offered a life time warranty and they could fix it for free. Great, I thought, as I have another one even older that is also broken so I brought it in. They repaired the first one, and told me that the second one was so old that the model had changed and they couldn't get the parts to fix it. So they gave me a brand new one, not under warranty - just gave it to me for free. I was stunned. This level of customer support is amazing. This is my go to store from now on for all things bird related. And by the way, very helpful and knowledgeable staff, happy to answer questions about different species of birds and the best way to attract them, etc.

Love this store! The people who work there are very nice and knowledgeable. They can help you…read moredetermine the best bird feeding stations and houses for your area.

Great visit, easy shopping experience. Love how they have an extra room out back for some of the…read moreheavy bulk items. Every associate in the store asked me if I needed assistance. Great shopping experience

I ordered pickup from here because they had items that my local store did not. They were super nice…read moreand made my first pickup experience easy. I thought this store was as nice as the other locations I've been to.

I'm kind of torn on this place to be honest. My first visit there, the employee working was on the…read morephone (sounded like some aggressive customer service inquiry) and said he'd be right over to help us out. Nearly half hour later he came by to see what we needed. I was a little annoyed, but dismissed it because I understand that sometimes those types of calls are tedious and frustrating. We decided to pick up 4 serpae tetras, 3 Gouramis, and a synodontis catfish. When we told the guy what we wanted, he hastily grabbed a net, dipped it in the tank, and tossed the first fish he caught into the container. He did it first with the tetras, which I wrote off because they pretty much all look the same anyways. When I pointed out the opaline gouramis, he ran off so quick I didn't noticed he grabbed a giant fish with barely any pattern, whole they had some stunning opalines in there with lots of deep blue spots that were smaller that I definitely would have preferred. Also, when picking the catfish, which are known for their black and white spotted pattern, I specified I wanted a spotted one (some were solid colored). His response, naturally, was to scoop up an all brown one and toss it in the container and begin to walk away. That time I called him out immediately and chose a different one. Another thing that happened when picking fish; all of the gouramis were labeled 3 for $10. Me and my boyfriend openly discussed the price in front of the employee and made it really clear that we wanted to partake in that deal, and he showed us toward the fish that applied. I didn't notice until after we left that I was charged separately for all of the fish. When I called back to ask why, he told me it was because apparently only two of them were regular gouramis and one was a dwarf. If I had known, I would have chosen another one instead of the dwarf. No biggie!! Instead of telling us though, the employee decided to be greedy and keep his mouth shut so he could take advantage of charging us more. Lastly, the synodontis catfish I bought was belly up within 24 hours, when all of my parameters were perfect and all my other fish were thriving. When I found the dead synodontis the next morning, I immediately called the store. I told them about my negative experience (I spoke with a different employee) and about how I believe I deserve a replacement fish despite the strict no return policy. The gentleman on the phone told us to come to the store so we could work something out. When we got there, he informed us that the man we dealt with the day before was actually the OWNER, which was baffling. However, this employee (I regretfully can't remember his name) went above and beyond to make sure we left happy. He allowed us to exchange the synodontis for a new one that seemed a bit bigger and healthier than the first. I was very happy after that, but he went out of his way to fix our other issue, and offered us to pick any gourami to take home free to make up for us previously being taken advantage of. This gentleman is the only reason why I'll be returning to this shop. I'm glad at least this man employs honest people that care about customer satisfaction.

I am deeply disturbed by what I witnessed at this business. While I understand that they may…read moreprovide decent aquarium and pet-related supplies, I cannot morally support a business that appears to be comfortable keeping animals in these conditions. The dogs I saw were housed in visibly unsanitary conditions, with feces throughout their literally stacked tanks and some animals appearing to have little or no clean water available. Several dogs appeared anxious and distressed, and some were lying in or surrounded by accumulated waste. Regardless of the other services this business provides, the treatment and living conditions of these animals were deeply upsetting to witness. What makes this even more concerning is that the store itself appears to have measures in place that discourage customers from addressing these conditions with employees. There are signs directing customers with complaints toward unspecified higher management rather than encouraging them to speak directly with staff. Additionally, signs posted on the dogs' enclosures prohibit customers from taking photographs. Given the conditions I personally observed, this is extremely concerning. I strongly encourage people to see these conditions for themselves, speak with management, and, if appropriate, report their concerns to the relevant animal welfare authorities. Animals deserve clean, safe environments, access to adequate food and water, and humane care. Their well-being should never be secondary to a business's profits. If you are considering purchasing a puppy, I also strongly encourage you to consider adoption. There are countless wonderful dogs in the area waiting for loving homes, and adopting allows you to give an animal a second chance without supporting questionable breeding or retail practices. I sincerely hope the conditions I witnessed are addressed and that these animals receive the care and dignity they deserve.