Friendly staff! Love this location as it has the self-service washing station. Shampoo, apron and…read moretowels are provided but would recommend bringing your own brush or other products you may need. There are three tubs and typically don't have to wait. $16 well spent.

One star is for cleanliness of the store and the other star is for the exceptional associates. The…read moreloss of the other stars is mainly due to the company canceling the point program. That was the main reason keeping me going to Rumford pet center.. due to the prices are so high having that reward program made it beneficial to spend my money there. Without that program, there really is no need for me to go to Rumford pet center. I buy fussie cat and purrfect bistros for my cats which is fairly expensive and I just now buy it on Amazon and have it delivered to my house. I really hope the company reconsider's and bring the point program back.

The Attleboro staff is absolutely amazing, friendly and helpful. The store is always clean and…read moreneat. The one time they didn't have what I needed in stock they said they'd get it for me and had it in the next day! I wouldn't shop anywhere else for my pets.

Went in and bought over $100 of dog food. One item was marked down and I told the girl at checkout…read morebut she didn't put the discount in. I went back the next day to complain and return the item. I told them I wanted the full price returned but they only gave me the discounted price back, NOT what I paid. Hope it was worth it to rip me off, I will never shop there again and will tell my friends not to either.

Love this store. Friendly staff. I have been buying birds here for years. My go to pet store. One…read moreon one service.

This pet shop is god awful. There were dead fish on the FLOOR, dried out fish in the transfer…read morecontainers (for bagging fish), tons of dead fish in the tanks...the fish department was a horror show. The birds and guinea pigs/rabbits/mice were all in a hot cramped room together. The rabbit looked terrified the whole time we were there and I was so sorry for her. I asked if it was a boy/girl, how old it was etc and the response was "I don't know". Okay... I was looking for a medicine for my home aquarium and asked what they had for antibiotics and parasite remedies. No one knew that fish get sick (WTH? You're selling fish medicine, dude!) And when I asked about a de-wormer I was told fish don't get worms. I can't explain in words how terrible this place is. I don't know how they're even open. I went home, called my towns animal abuse line, related my experience there, hung up and cried. Please don't shop here. I can't believe they're still open.

Went inside this Petco to check out some Christmas dog toys for a friend's puppy and I found some…read morereally cute choices. This Petco is a large store and the variety of things they have is very good. Since their first store in 1965, they have been focusing on high standards in pet care, delivering comprehensive wellness solutions through products and services, and offering lots of quality pet items.

Absolutely incompetent staff/facility! Why would your website ask what conditions my dog may have…read more(at the time I'm booking a grooming appt online) then wait for me to drive to the grooming facility at the time of my appointment to tell me you can't groom my dog because of her condition? Your website should've stated that since it's already asking about her medical condition. And your staff should have notified me prior to my appointment. Instead I got "we're sorry we just saw it now" when I arrive. Go to a private groomer instead, people!

I used to bring my two dogs to the PetSmart in North Attleboro, but my dogs were acting funny…read moreanytime I brought them there so I stopped going and started going to the North Smithfield location. we have tried a few of the groomers there, but Lailah is the absolute best. You can tell she generally cares about the dogs and takes her time giving them a good groom. If you're going to book book with her!

Dropped my dog off at 12:45 for a 1:00 appointment rent to pick her up at 5:10 was told they needed…read moreanother half an hour I gave him that half hour she was still wet did not get brushed did not get trimmed did not get her nails done they said they were sorry they were very busy even though I had an appointment at 1:00 p.m. I am very upset

I've been bringing my dogs to the PetSmart grooming salon pretty regularly, and I've always had a…read moregreat experience. All of the groomers I've dealt with have been wonderful. My dog can be a little difficult because she absolutely loves people but does not like being around other animals. The grooming staff completely understands her needs and always accommodates us by keeping her separated from the other dogs. I really appreciate how patient, understanding, and caring they are with her. The customer service doesn't stop at the grooming salon either. While I was waiting to get my checkout slip, one of the employees working the registers noticed I had my toddler with me and helped by grabbing the slip for me so I could get checked out quicker. That small gesture made a big difference and was very much appreciated. Then, after I had already left, I realized I had forgotten to pay the groomer for the microchip. I already had my dog and toddler in the car, and as a mom, I definitely didn't want to have to unload everyone just to run back inside. I called the store, and the gentleman working the register was incredibly kind. He actually came out to my car and took the payment for me to give to the groomer! That was above-and-beyond customer service. Between the amazing grooming staff, their willingness to accommodate my dog's needs, and the genuinely helpful employees throughout the store, this location has earned a five-star review from me. I truly appreciate how well they treat both my dog and my family!

I did pay online, pick up in store…read more The parking lot was full as usual in this busy little plaza. I went in and found a good sized line and one register open. As I found the back of the line a young man came forward and ushered me over to his register. I told him I was there to pick up an online order. He got my name and my bag, but I noticed a toy was missing. He quickly looked at the slip and the bag and realized that there was in fact a missing stuffed pickle! He went and got me a replacement and I was in my way. Very good experience at the holidays which can be hard to come by!

Been using PETCO and Vetco for grooming for many years and was always satisfied until today. Our 11…read moreyear old dog recently went on Prozac for anxiety that has been getting worse with age. She's been on it about six weeks now. Drove half hour to have her groomed at the Smithfield, R.I. location today only to be told she can't be groomed there while on Prozac. What? So she can never be groomed again? Canceled a membership for both my dog and cat that we have had for years. Absolutely ridiculous! Took her to PetSmart instead. Called ahead. No issue with her being on Prozac. You lost a long time customer PETCO! I understand not being able to bring her in on a sedative but this is a long term medication not a PRN.

Once again, I took my Yorkie, Kippington, to Petco for a bath and grooming. In a little over an…read morehour, I rec'd a phone call that he was ready. I went up to get Kip, and as is Petco's practice, the groomer brings the dog out to you and explains how everything went. The young lady at the cash register is also very cordial. I have left positive reviews about Petco before but I would like to add this ... I arrived to get Kip and I was a little early so I used the time to walk around the store a bit and buy him a new flea and tick collar. I am amazed at how orderly the store is. Customers have a great deal of choice on all products whether it's toys, leashes, collars, food, etc. Staff members are very helpful. This is a great store!!! If you have any pets, make it a habit and go to Petco.

Very rude woman. I think she was the owner. Customer service is very important to me and if you are…read morerude to me I question how you are with animals. My dogs will never go back.

i just applied for a job there and i liked working just to see what i was capable ofread more

Tim has been caring for our dogs and fish in our home for the past 7 years. We are now moving out…read moreof state and literally the worst part about leaving is that we will no longer have Tim around to take care of our animals (we tried to convince him to go with us but he politely declined). We found Tim 7 years ago after a bad experience with a previous pet sitter. Before we found Tim, we had been ready to cancel a trip because we were no longer comfortable leaving our dogs with the pet sitter we had been using. We found Tim, called his (glowing) references, had him over to meet our animals, and we hired him at the last minute. Since then, he has probably stayed at our house at least 25 times over the years. We have had our dogs stay at his house several times as well. Tim is very flexible and accommodating. Our dogs love him. He probably takes better care of them than we do. We never worry at all anymore when we have to travel because we know they are in very good hands. We would 1000% recommend him to anyone who is looking for the absolute best care for their fur-kids!

This is the first time I have used such a service and was very pleasantly surprised. Very easy to…read moreschedule and use! An initial home visit ensures trust and next steps. Our pet sitter emailed each time she visited which made me very comfortable. Penny, my kitty, was well taken care of! I will definitely use Summit again!