I did pay online, pick up in store. The parking lot was full as usual in this busy little plaza. I went in and found a good sized line and one register open. As I found the back of the line a young man came forward and ushered me over to his register. I told him I was there to pick up an online order. He got my name and my bag, but I noticed a toy was missing. He quickly looked at the slip and the bag and realized that there was in fact a missing stuffed pickle! He went and got me a replacement and I was in my way. Very good experience at the holidays which can be hard to come by! read more

PetSmart - Stuffed pickle dog toy - Pet Groomers Near Me - North Attleboro, Massachusetts

The store manager, Mike, is a stellar employee. I had a question that the cashier didn't have the answer to. She called Mike on the radio and he instantly appeared. He was knowledgeable, and has great customer service skills! I hope he is well compensated for his expertise. read more

I'm there at least once a week every week. Every time the staff is really friendly and so polite. Today I went in and was checked out by someone I haven't seen there before. She was really rude and giving me weird almost dirty looks. I don't know if she was having a bad day or what but it really rubbed me the wrong way. Her name was Hope. I hope she gets a better attitude because it was super off putting. read more

I went in a couple days ago because my kid wanted a goldfish. There I saw a bunch of dead goldfish at the bottom of the tank getting eaten by the surviving goldfish. My 5 year old daughter was horrified and so was I. read more

PetSmart - A bunch of dead goldfish getting eaten by the surviving goldfish. My 5 year old daughter was horrified and so was I. - Pet Groomers Near Me - North Attleboro, Massachusetts

I brought my mini schnauzer in to get her nails trimmed. Staff was judgmental and rough with my dog. She's only 12lbs and had 2 people holding her down and saying they recommend her be medicated. She goes to the groomer with no problems or complaints I feel like they were aggressive with her. I heard her cry and yelp and she never does that. I only had to go there last minute before she went to a babysitter because she has kids and I didn't want her to scratch them. Staff acted as if she was never groomed or not well trained. Wouldn't recommend they are non professional franchise read more

I am dog sitting for the week and had problems with the pup with urinating at night in the house. Sales rep named Joe help me not only find the product explain it to me. He was very professional very courteous and he puts the word service back in customer service read more

The staff couldn't be more rude. I arrived at 9:00 to pick up one bag of pet food. One of the staff rushed to the door to lock it and turned and walked away. When I knocked they looked at me then looked away and ignored me. When one of the staff did open the door to leave they said they wouldn't help. When I asked her names she said, "none of your business ". Their unwillingness to help is a reflection from their corporate office that instructs them to be rude to customers at and after closing time. Their humanity leaves a lot to be desired. read more

i went to petsmart and worker was sick and the other one didn't acknowledge us and the animals there seem very stressed and the beta fish all of them look dead and the guinea pigs seem very sick and the workers that didn't do anything is some guy and some girl who wears glasses with black hair read more

PetSmart - The dead fish - Pet Groomers Near Me - North Attleboro, Massachusetts

PLEASE READ!!!! Don't buy any live animals from petsmart.. Ever!! What the hell petsmart?! Ive been fish keeping for almost 10 years now and i'm pretty educated and i just recently got a 60 gal. So i had gotten the tank cycled and established and got some neon tetras for the tank.. it's been 3 DAYS.. 4 of them died within three days!!!! I'm shit out of luck at this point.. I never buy fish from chain pet stores bc it's just not a good idea and the one time i did these fish died immediately.. I should get a damn refund!! This is absolutely pathetic.. i've done everything in my power to provide the best care for these fish, every. last. thing. This is not my fault!! read more

At my wife's request we have been getting our two dogs groomed there for 10+ years. Started at $35 per dog and now $73! We pay for washing, and i assume they use shampoo for the price? But now they charge a $6 fee for shampoo? This is pure Corporate greed! I hope they are paying their staff more because their high prices are not conducive to leaving tips, which affects wages for hard working staff. We will not be back read more

They are staying open to make sure our pets have what they need, the curbside service is awesome it shows they really do care about their employees as well as customers. read more

Milo has been getting groomed here for about 2 years now, and his haircut has never been super consistent. His most recent haircut (and a few before) was done by Nicole and he comes out perfect every time she cuts him! We will definitely be returning to Nicole for all of Milo's grooming sessions in the future! read more

I had an appt. at 9 to have my two dogs nails cut. I have 2 beagles. I struggle to get them in and out of the crate. I'm 70 years old and widowed. I got to the salon only to be told they were having an incident with a dog. they asked me to reschedule. I explained how hard it is for me to no avail. I wasn't given the option to wait, just reschedule. I will never give them my business ever again. no one even offered to help me get them out back into their crate in the car. two employees just ignored my struggling as they left the salon right after me. you lost my business. read more

This is my favorite pet store! I have always been able to walk in and have my pups nails trimmed within 15 mins, makes it very convenient! (Be advised the first time you need all the required documentation). The staff are super friendly, smiley, and do seem to love animals! I love this location because of the sales. I never pay full price for toys, (My dog is a 95 pound Lab Puppy... needless to say there is no toy he cant destroy) so once a week I take him here to burn some energy, socialize with dogs and people, and pick out a new toy. I will continue my weekly visits through the winter! read more

PetSmart - My buddy shopping! - Pet Groomers Near Me - North Attleboro, Massachusetts

The groomers were attentive to my dog's cues and knew to take it slow since he's very new to the process. We've come back a few times and have tried other places. Nicole has dogs herself which added to her experience. She was very informative and not in an up sell kind of way. Coralis was sweet and has been grooming for a long time. She even sang and calmed my dog down. Amazing! Other places have told me that my rescue pup was "too stressed" and would not groom him. My dog will drag me into this store and looks forward to his grooming visits. He lets me brush without fuss now too. read more

PetSmart - He wasn't always this easy. The groomers have patience. Would recommend. - Pet Groomers Near Me - North Attleboro, Massachusetts

So far, so good!! I recently switched my business here from Petco and I've been happy with my experience to this point. I used the grooming center for my beagle mix to get a de-shedding treatment, bath, teeth brushing and nail trim. The staff was super sweet and complimentary to me about his behavior. I was also really happy with the results! Then I went to buy some new doggie stairs for my yorkie who has a slipped disc and the staff was very helpful in leading me directly to the area where the stairs were because I couldn't find them on my own. The staff has been really friendly and kind every time I've come into the store. I highly recommend giving this place a try! read more

We love Abby! Buster visits her monthly for his pawdicure. She understand he is anxious, and works with him to make sure he stays comfortable and keeps his visits brief. Thank you! read more

Can I give a negative negative star , because this place deserves it . Let's start off by saying me and my fiancé were in this store for 15 minutes before someone even came over to help us. They were too busy holding animals and walking to the back area instead of helping customers how wonderful. Next I needed something they didn't have ( 100 meal worms ) so my fiancé asked if they could do the 50 and 50 and just give it to us for the same price since they didn't have it . She said yes and even then she had to walk us to the front to let the cashier know , mind you I wasn't done shopping okay whatever time to leave. So we get to the register ( only one open) and some lady is there clearly tell she stole and is trying to return something that they won't exchange this goes on for 5 minutes before they decide to help up. Like come on now help us and open another register we should be in CHECK OUT and not being checked out. At this point I'm pissed because there's 3 associates just standing there trying to help this lady while we just sit here . So next we get rung up , and nothing is coming up the price that was displayed. What gives ? She says do you have a card of so type it in and you get the rewards , we do still nothing . We wanted to buy 5 things not let me break it down how this stuff was displayed first them what it rang up too ; Parrot food - sale - 10.17 - rang -39.99 Food bow l- sale - 1.97 - rang -4.99 Another food bowl - 1.77 - rang - nothing Bird jungle gym - sale - 5.99 - rang 14.00 Bearded dragon light - sale 8.99 - rang 8.99 [ all the stuff was in clearance ] So I them acknowledge that's wrong , obviously I know what items I was looking for and I looked at the prices thoroughly I'm not a millionaire I look at price tags. The cashier says " I don't know " , I say well get me a manager who knows then, because how is none of my stuff ringing up right instead of 1 thing. Manager comes over and says this " I can help what customers do with my products or where they place them " , so I respond so what are you responsible for? No answer. I worked in management before and this lady is a complete moron , by the way this happened at 7:20pm so whoever was the manager on duty should lose her job. I will be calling corporate as well. I shop at their locations all the time I even have the card. I got 3 animals and they need to be fed as much as humans and they just lost my business and anyone else who mention them to me . When shopping here make sure you match the upc with your product even though that isn't your job because the manager will says " it's not my job , or that's not mg problem ". Last i remembered the associates SHE hires are supposed to STOCK and make sure stuffs in place how are that many things out of place ? Oh yeah I LEFT and with everything on the check out area , and told them well now you can put the stuff in the correct spot because I wasn't buying anything from them ever again. read more

I don't know if this is a thing in that store but the couple of times I've bought my dog food their I've been finding worms/moths in my bag of brand new food. They say it's caused by the material where the food is stored. They are also very very very low on stock and when you ask why they give you some scripted fake version of how "shipment comes on Tuesdays" like bitch just tell me the truth instead of lying. I heard them overtalk when they were training someone that they just make shit up so we don't ask a lot of questions, even though their job is to help us. They pride themselves on being the best store in the city or whatever the fuck they call it but in reality, they are the WORST. They for sure scammed their way to the top, half of em been working at PetSmart since they were teens and they say that with so much pride. Like, imagine (no offense to the nice ones) working your whole life at Petsmart? Sounds pretty draining and they don't care about the employees, they only care about getting the best ratings. I'll be sure to leave one-star reviews for the rest of my life to be petty. I'll be making calls to cooperate complaining about little shit on different days. I'll make sure this store's rating goes from best to worst. I got people :) S/N: They have no idea who they messed with. My lawyers will be contacting them (for other serious issues that happened to my daughter in that store) 0/10 don't recommend this store. read more

I'm never going back to ANY PETSMART again. I received a gift card at another PETSMART location, and when I decided to use it at PETSMART Attleboro they charged the full amount, even though they kept my gift card. read more

Made an appointment to have my 8-month-old puppies nails trimmed- Staff attempted to put the leash they had on her and my puppy made a small growl noise as they came towards her (she is still getting acquainted to new things as she is 8 months old, and she is not aggressive towards others). They immediately refused to do the service without even giving her a chance and were quick to turn us away saying to come back at another time when it is not busy. Will not be coming back here. read more

Came in here looking to buy fish for my new aquarium. Was told by a staff member that I should get a couple guppies for the size tank I had. I made sure to make it very clear that I only wanted guppies of the same sex because of how fast they reproduce. I was reassured they were all males. Within a couple days I went back to Petsmart and was looking around and saw the African dwarf frogs and the staff member working that area told me to only get one if I dont want them reproducing and had me buy algae wafers for its food. So I take my frog home and put him in the tank and that night put the algae wafer in. A few days go by of the frog being in the tank just him and the guppies and me feeding my fish there flake food and putting the algae wafer in for him and I notice him slowly not doing too well. I then go online and look up African dwarf frogs and the first thing I read is to NEVER have just one!! They are extremely social animals and have to have at least 2. Second thing I read in they do not and will not eat algae. They need live food and protein and could never live off algae. The next day I go straight to a different store and purchase bloodworms and food especially for aquatic frogs and get a 2nd African dwarf frog to keep him company and go home add the 2nd frog to the tank and put a couple bloodworms in the tank and a couple pieces of the frog food for them. A couple hours later I come to the tank and check on them and my original frog was just about dead floating at the top of the water. read more

I was there to get my dogs nails trimmed by grooming. After being told to wait a half an hour I was then told to wait another 15 minutes. When the 15 minutes were up someone came to help me, looked up my dog, and of course they tell me i cant get the dogs nails trimmed because my rabies had expired, which seemed odd to me, i did not argue since i had the vaccination done there and had been there repeatedly to get the nails done over the time after the vaccination. I returned home checked my rabies information and found that it still had another year so now after wasting almost 2 hours of my time i call them back and tell them and they tell me oh sorry sometimes our system doesnt load properly and told me to come back in to get them done like its no big deal to take another hour of my time. Not 1 single offer or apology for my time horrible customer service will not be recommending or returning to this place again. read more

Legit, go anywhere else. They make it hard on customers, are completely overpriced and not that helpful at all. Pet smart, chewy, anything is better. read more

0 STARS for GROOMER - "Lauren" - at North Attleboro, MA location. She is extremely rude. So much so that another customer waiting to be helped was as shocked as I. Whether she was stressed or not, she was clearly put out that she had to assist us. Our first thought was..."Would she be any nicer to the poor animal(s) she is scheduled to groom?" Seriously disappointed. SADLY, PetSmart may need to offer a 'mood checker' on Lauren before she is allowed to interact with customers or provide any grooming services. read more

We had a training with Karissa for the beginner class. She is wonderful and taught us how to train our baby. This trainer takes the time to work with you and gets to know the animal. This is why we have continued to go back to Pet Smart time and time again. read more

I went in to purchase two feeder gold fish as a beginner pet for my niece. I was denied because the Manager, Jeremy did not like the temporary tank I was going to gift them in. Mind you the feeder fish in that store looked poorly taken care of anyway. One of the tanks had a rotting fish in it and it was getting eaten by all of the other sad looking fish. My daughter was so disgusted and we were thinking we were saving them from their misery. As I left I could see Jeremy talking about me with the other workers. How unprofessional. A few minutes before all this the other worker dropped a fish on the floor. What makes them better able to take care of the fish? I felt totally discriminated against and insulted. The feeder fishes cost .32 cents each and were going to be fed to other larger fish. What the heck! read more

This is a very nice store. nice and big, lots of items in stock and importantly has Nutro dog food that I can't get at other stores. Check out is generally quick, store is always clean, staff is helpful and friendly. read more

Our go-to place for cat food. They have a good selection of Science Diet, which our picky 4-year-old cat digs. My only minor complaint is that I wish the dog section were a little smaller so that they could use that space to offer every possible cat play-structure known to man (and feline). But it's not nearly as dog-centric as Petco, which is a big reason I prefer PS. (No disrespect to dogs - I love 'em - it's just that I'm a cat guy.) read more

Super nice job by all. Pretty nicely busy place with puppies training, clerks on registers, customers. The place looks great overall. read more

Best PetSmart I've ever been to. The staff is incredibly friendly. Management is phenomenal and the store is clean and well run. Definitely go to North Attleboro for any pet needs! read more

So I am a first ever dog owner with my three month old puppy and I came to this petsmart with questions about vaccines and what's next for him. As I do have a spanish speaking mother I had to go in and out about two times since my mom had stayed in the car and asked me to ask the questions for her lack of english speaking. The store associate who attended me was named Stephanie, an extremely helpful and kind person! Stephanie was so patient with me having so many questions and the time I spent translating to my mom what she was saying when in the second time going in she came in w me. I've gone to many pet stores and have not met such a helpful and charismatic person as Stephanie was. She also provided me with so much information. I hope to see her soon as I would love to pay this petsmart another visit!:) read more

Big store that has pretty much everything you'll need for your furry, featherd, or slimy freind. Located just past the mall off rt 1. They have a dog groomer and vet at this store. Bring your dog its completly exceptable. They also do dog training classes. read more

PetSmart - Pet Groomers Near Me - North Attleboro, Massachusetts

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We have been taking our boxer mix to be groomed here for 5 years. The staff are always kind and helpful. We took our dog today to be groomed. She hasn't been in a while, and she was super nervous. Again, the staff (particularly Coralys) was amazing. She took the time to explain how our dog's visit went, what we can do to help with her coat, and how to make her more comfortable when being groomed in the future. Our dog is like our child, and leaving her with people who sincerely care about her well-being and comfort level means so much to us. I highly recommend this grooming service, and requesting Coralys! read more

DO NOT EVEN WANT TO GIVE ONE STAR!!!!!!!! I had an appointment for tomorrow 6/11/2020. Long story short I recently was trying to get my puppy groomed for her first birthday but petsmart didn't have availability online so I called and was put on a waiting list and PATIENTLY waited for a call back. The women called me back a few days later with the date up above GREAT! I received an email today saying they put my dog in for a bath and full cut..... I was never asked what service I wanted. So I called well BRIAN answered the phone when I called to ask about the email but BRIAN said he was too busy to deal with customers and I needed to call back in an hour. So I tried to voice to Brian that it was understandable that he was busy but so am I. BRAIN seemed to not care about that and he didn't have a pen so I needed to call back. I hung up on him hoping I could call back and speak to a manager about Brian's ignorance but the manager was Brian. Verbatim " Hi I was wondering if I could speak to a manager? Brian YUP what can I do for you!!!!!! YUPPPPPP as a manager who says yup to a customer? And from there it was all down hill. Now I received an email stating my appointment is canceled. Which is fine because after being spoken to by BRIAN as a human I can only imagine how Brian and his staff treat animals. I already called and scheduled my dog with a small business whom is much more polite and professional. I've also called corporate and reported BRIAN! So on that note FUCK YOU Brian and the company you work for. read more

Poor service. Left with my dogs after seeing the cut a poor dog got on his paw from grooming incident. Staff was polite but did not feel comfortable leaving my dogs there for care. read more

Came into the store to go to Banfield pet hospital with my dogs. There was some urine on the floor with one caution cone over it and people have been walking through it and spreading the urine all around the floor. When I went to tell one of the employees who just came over and put a second cone on up and we've been here for 25 minutes and no one has come around to actually clean it up. Disgusting!! read more

STAY AWAY!!! We brought my little 6 month old shih tzu named Bella in for her first grooming. My husband and I specifically told the woman " DO NOT CUT HER FACE" She was told this several times. When I went in to get her. Not only did they cut ALL of her hair off EVERYWHERE but it was the worst hack job. I emailed the CEO and he is a joke. I was in tears at the store. I may not have liked the excessive charges or the owners horrible attitude at Lucky Dogz but at least they listened when I told them not to cut my 2yr old Bentleys face. At least he didn't look like hell. Then the worse thing is now ever since she was there she pees when someone new comes around. What the heck did they do to her? They must have abused her somehow. They feel not charging you makes up for what they did and it doesn't. The damage they did to her is permanent. read more

One of the largest pet stores and a brand new bldg makes shopping here fun! It's not as convenient of a location for me but if I am in the area I doable a point to stop at this Pet Smart. read more

Everything you need for your pets, except a good selection of cat vitamins/supplements.