I wish I could give no stars, as I hope this speaks volumes to those who are considering taking their dog to this dreadful place. To start the owner, and her employees are inexplicably rude, they have horrible attitudes, and most of the time arrive late (after 7am) so I am left waiting in the parking lot till they arrive.
When picking my dog up from daycare I have noticed a few concerning things, scratches on his belly, (multiple times) excessively dirty, wet paws, and some scratches in his ears. While I normally chop this up to rough play time, after the events of today it makes me think a bit harder about those instances.
Today I took my dog in for a half day of daycare, I got a call about two hours later, saying my dog had gotten into a fight with another dog, and that I needed to come
Pick him up. Of course I rushed over, and was very concerned why this had happened, because my dog has been going here for months, and this has never happened, and we also go to the dog park on a very regular basis, and have had no instances like this. If this had happened before, I would not be so livid at the situation. As I asked the lady what had happened, I got a story that I couldn't even believe I was hearing.
She told me that they were introducing another dog into the pen, which means the dog was in a holding pen, until he was let in. My dog ran up to the gate and started barking, along with another dog. She continued by saying that my dog continued to bark, but they let the new dog In to the pen anyway. To which my dog responded by lashing out at the dog next to him.
I do not understand why they wouldn't remove both my dog and the dog next to him, before letting this new dog into the pen, because they obviously didn't feel comfortable with the new dog. Why the hell would you let this dog in when two dog were barking at him.
These ignorant people put not only my dog at risk, but also two other dogs at risk. They had a responsibility to protect all these dogs, and did not do that. With all their dog knowledge they claim to have, you would assume that they could handle a situation like this better, and without putting these dog in harms way.
I will never ever go back there, no will I ever recommend this awful place to anyone. I am appalled by the lack of supervision the dogs have, as well as the lack of professionalism from the owner and employees. For your dogs saftey look into a different daycare, because this one will be nothing but issues. read more