I'm kind of torn on this place to be honest. My first visit there, the employee working was on the phone (sounded like some aggressive customer service inquiry) and said he'd be right over to help us out. Nearly half hour later he came by to see what we needed. I was a little annoyed, but dismissed it because I understand that sometimes those types of calls are tedious and frustrating. We decided to pick up 4 serpae tetras, 3 Gouramis, and a synodontis catfish. When we told the guy what we wanted, he hastily grabbed a net, dipped it in the tank, and tossed the first fish he caught into the container. He did it first with the tetras, which I wrote off because they pretty much all look the same anyways. When I pointed out the opaline gouramis, he ran off so quick I didn't noticed he grabbed a giant fish with barely any pattern, whole they had some stunning opalines in there with lots of deep blue spots that were smaller that I definitely would have preferred. Also, when picking the catfish, which are known for their black and white spotted pattern, I specified I wanted a spotted one (some were solid colored). His response, naturally, was to scoop up an all brown one and toss it in the container and begin to walk away. That time I called him out immediately and chose a different one. Another thing that happened when picking fish; all of the gouramis were labeled 3 for $10. Me and my boyfriend openly discussed the price in front of the employee and made it really clear that we wanted to partake in that deal, and he showed us toward the fish that applied. I didn't notice until after we left that I was charged separately for all of the fish. When I called back to ask why, he told me it was because apparently only two of them were regular gouramis and one was a dwarf. If I had known, I would have chosen another one instead of the dwarf. No biggie!! Instead of telling us though, the employee decided to be greedy and keep his mouth shut so he could take advantage of charging us more. Lastly, the synodontis catfish I bought was belly up within 24 hours, when all of my parameters were perfect and all my other fish were thriving. When I found the dead synodontis the next morning, I immediately called the store. I told them about my negative experience (I spoke with a different employee) and about how I believe I deserve a replacement fish despite the strict no return policy. The gentleman on the phone told us to come to the store so we could work something out. When we got there, he informed us that the man we dealt with the day before was actually the OWNER, which was baffling. However, this employee (I regretfully can't remember his name) went above and beyond to make sure we left happy. He allowed us to exchange the synodontis for a new one that seemed a bit bigger and healthier than the first. I was very happy after that, but he went out of his way to fix our other issue, and offered us to pick any gourami to take home free to make up for us previously being taken advantage of. This gentleman is the only reason why I'll be returning to this shop. I'm glad at least this man employs honest people that care about customer satisfaction. read more

I am deeply disturbed by what I witnessed at this business. While I understand that they may provide decent aquarium and pet-related supplies, I cannot morally support a business that appears to be comfortable keeping animals in these conditions. The dogs I saw were housed in visibly unsanitary conditions, with feces throughout their literally stacked tanks and some animals appearing to have little or no clean water available. Several dogs appeared anxious and distressed, and some were lying in or surrounded by accumulated waste. Regardless of the other services this business provides, the treatment and living conditions of these animals were deeply upsetting to witness. What makes this even more concerning is that the store itself appears to have measures in place that discourage customers from addressing these conditions with employees. There are signs directing customers with complaints toward unspecified higher management rather than encouraging them to speak directly with staff. Additionally, signs posted on the dogs' enclosures prohibit customers from taking photographs. Given the conditions I personally observed, this is extremely concerning. I strongly encourage people to see these conditions for themselves, speak with management, and, if appropriate, report their concerns to the relevant animal welfare authorities. Animals deserve clean, safe environments, access to adequate food and water, and humane care. Their well-being should never be secondary to a business's profits. If you are considering purchasing a puppy, I also strongly encourage you to consider adoption. There are countless wonderful dogs in the area waiting for loving homes, and adopting allows you to give an animal a second chance without supporting questionable breeding or retail practices. I sincerely hope the conditions I witnessed are addressed and that these animals receive the care and dignity they deserve. read more

Fish Bowl Aquarium & Pet Mart - Local Fish Stores Near Me - West Warwick, Rhode Island

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Sept 30th @ 1:35 PM. I was at the Fall River store to buy some fish. After a wait I had to go chase down someone to assist me. She was, short, shoulder length hair and seemed bothered. I asked if they were selling the mollie's @ the same price as the Platty as they were all in the same tank marked Platty $3.99 or 3/$10.00, Molley was not indicated. She was perplexed and said she would check to inventory list. She returned and said she could not find it. I stated that state law requires they sell the mollies at the price indicated on the tank. She then claimed that it was human error. I replied how can it be verified human error when you can't find it on your inventory list. She replied "I sell the friggin fish at the Platty price and began to call someone on the phone. I calmly started to leave as I heard her say "Now he doesn't want the friggin fish as I replied "no wonder the state of MA is planning to put them out of business. On my way out there was a male emloyee at the register and a male customer standing and wondering what had happened. MY reply was as a customer of 10+ years, this place has gone to the dogs. But, that is a separate issue from what I have read. read more

They REFUSE to give puppies WATER when asked about it , employee was rude and said they only drink twice a day , like wtf ??? Do you only have 2 drinks a day ?? Place is a puppy mill don't buy from these abusers read more

I went to the fish bowl in west Warwick for the first time last weekend and seen cages some of them all by their self with no toys looking for any kind of human interaction they could get. They had bright on them, which is probably an all day thing and they were way overpriced 2,000 and just seeing that and knowing that them puppies probably don't get much love or affection at all, and we'll probably never be purchased made me sick to my stomach pastor should not be allowed to have animals and cages like that for display for their profit just to dispose them afterwards because they grow up and are not cute anymore and cannot be purchased read more

puppies are not well cared for at all. makes me wonder where these puppies were purchased from. please have compassion and provide frah water throughout the day and feed them regularly. do not patronize please. no compassion read more

This place is enraging and depressing. There are "designer" puppies for sale living in glass cages. Two puppies came up to me clearly starved for enrichment and attention. This is not a healthy environment for dogs to be in and it's inhumane. Dogs need constant socialization, enrichment, regular walks, and attention, and they can't get those things when they live in a cage. Places like this often get their dogs from puppy mills so please don't support them. I originally came to look at fish and noticed some of the fish were dead and some were eating the dead ones. read more

I'm honestly not sure why I keep giving this place another chance. There must be at least 150 dead fish (some clearly there for a long time) amongst all the tanks. This most recent horrible experience there ended with 3 fish dying within 24 (I've probably lost at least half of the fish I've gotten from here total). I don't have this problem with fish from anywhere else! Upon closer inspection I was horrified by what I saw. These fish had nasty orange-ish parasites under their mouths that were squirming around. Luckily I only added them to a quarantine tank and was able to remove parasites from the fish that did survive. Anyways, that's another $15 flushed down the toilet. Well over $100 total tossed away. I'd rather support a small business but I'll just have to go to the big pet stores for my fish. read more

If I could give a zero it would be even lower for a rating!! We purchased a puppy from the Fishbowl which ended up with a severe genetic disease that had to be put down! Mind you was a little over two years old. Just like all the other comments here they all seem to be true. The owner stopped replying to my emails at the end. All the other comments on this place seem consistent with what we went through. Also, come to find out my dog wasn't a pure breed dog after paying for an expensive DNA tests to be done! USDA puppies doesn't mean these are pure breed dogs and don't have to be even though they selling them for pure breed prices! Even doing homework on our dogs breeder it was flagged as a puppy mill. These puppies that are strictly for profit in mind, buyer beware!! read more

Stopped in to look at fish. Saw sad, sick-looking puppies in cages and walked out. This business perpetuates animal abuse by supporting the puppy mill industry and as such they will not be getting any of my money. read more

Fish Bowl Aquarium & Pet Mart - Local Fish Stores Near Me - West Warwick, Rhode Island

I go to the fishbowl when I'm in a pinch for time for my aquatic needs since it is very close to my house. The most stocked section is the aquatic section, they have various fresh and salt water fish and I always make time to peek in the aquariums before I leave. I highly recommend stopping my the porcupine puffers because they are friendly and energetic and love to play with passerbys. The service is quick and fairly friendly, though I wouldn't say the staff is warm and inviting. They do have small animals, reptiles, and dogs for sale but the selection is very limited and there are less choices for supplies there opposed to petco and PetSmart and the prices are pretty much the same as the large companies. read more

Stick to selling fish and not sick puppies. This place needs to be shut down immediately. The puppies are sick whether it be with Parvo, Kennel cough (which will more than likely turn into pneumonia in this trash can of a "pet store".) I know it's hard to turn away from the sad faces of the sick puppies- but WALK AWAY. THE ONLY WAY THIS PLACE WILL STOP SELLING PUPPIES IS IF PEOPLE STOP BUYING THEM. read more

This place has a huge selection of both fresh and salt water fish, supplies, corals and .... The staff was very helpful and the prices, depending on what you were looking at ran from very reasonable to just a touch on the high side. Their salt water selection is really amazing. They even had a blue jelly fish. They have a lot of exotics as well as a great selection of corals. If you are a person that takes their 'fish' seriously, this is the place to go. I have not had to deal with any returns, thankfully. read more

Fish Bowl Aquarium & Pet Mart - Local Fish Stores Near Me - West Warwick, Rhode Island

We bought a gecko from the guys upstairs. Fishbowl had all the supplies we needed. We accidentally got a heat mat that was too big, and they let us come back and exchange it for a smaller one with no problem. Fish wise they seem to have a good variety and I personally didn't see any dead fish in the tanks. By far, better than a large chain. read more

Fish Bowl Aquarium & Pet Mart - Local Fish Stores Near Me - West Warwick, Rhode Island

Ever single fish we bought from this place died within a week, while fish from other pet stores survived. Be careful, I wouldn't go back again. read more

YIKES. Sick puppies, DEAD fish just floating around, the cashier straight up ignored me... this is where warm feelings go to die

Our family and friends have purchased multiple pets (approx 10) through the years from the Fish Bowl. We have never had any issues with our pets that were purchased. I also have a close friend who works for Animal Control in the city of West Warwick, and he has been in the store multiple times due to allegations, people have made. He states if there was any signs of neglect or animal cruelty the store would be investigated and possibly shut down. Obviously they are still open. I feel bad so many people have had problems with their pups. I am sure like everything else that is being sold, your bound to have a certain percent that will have issues. The Fish Bowl sells quite a few puppies. I am sure they have done the right thing to resolve any issues with the consumer. If they never have, it would have been shut down years ago! read more

SCAM the fish bowl return policy is horrible and we warn anybody reading this to not buy any fish from this store. We bought 3 fishes from this location a stingway and two angel fishes and all died with in 24 hrs when we returned to exchange them they refused by telling us is our problem and blaming us for the fishes death we explained that all our other fishes are alive and healthy and only the fishes from this store died and they refused to return our money or even give us a store credit. I warn all customers to stay away from buying fishes from in this location. read more

Puppies were getting sick everywhere, while stuffed in small crates with nothing but a bowl and water. They look absolutely miserable. All the fish tanks were filthy. These animals are living in a bad environment. Absolutely awful. Not to mention the animals were eating their own feces and vomit. Terrible place for animals. read more

I've seen to many dead things in here and they gave me sick feeder mice and they infected the rest of my feeder mice. They have extremely dirty tanks for the fish and reptiles. read more

This place sells inbred puppies with medical issues. Do not go here!! Charge you $900 for a puppy that is doomed medically. Go to a shelter people!!! read more

I've bought a couple fish and other items here and have been overall impressed. They could do more variety on the freshwater options, but they're a lot better than the chain pet stores. The one real downside is that it's hard to be helped sometimes but that's not the worst thing. A lot of times I need the wait time to help talk me out of an impulsive purchase. Prices on small supplies are fair. Lots of stone options, limited wood options. Larger tank purchases seem very pricy. read more

went into the store to buy rabbit food, the food I bought had a rat trap on the bag showed to the girl and she thought it was funny. the store does smell they open late and the store looks like a mess. they don't have a selection of rabbit food either .next time i will go somewhere else. read more

It hurts my heart to learn that my $900 dog from the Fish Bowl in West Warwick is inbred. I thought it was me as an owner not doing something right but it's not me, it's the wiring in his brain because his parents were probably brother and sister or mother and son. It fucking kills me that he is the way he is. Always on edge, always anxious. When I went to work on the day that I bought him, he was basically fucking dead. I spent my four hour shift making sure he ate and drank. I gave him medicine and supplements to ensure he would live! And he did!! But is he living his best life always nervous that I'm not going to come home? Afraid that he is going to be left alone to die?! Who knows, but everyday I try my fucking hardest to make sure he is happy! I love my Whiskey Richard so much but he sure does give us a run for our money. I tried to warn people on the page but I was blocked and now I cannot make a difference. I'm writing this in hopes that word will get around and people will stop buying puppies from this place. If we all stop supporting their puppy sales they will have to stop selling them! Come on guys, lets spread the word. read more

Awful. They had a bassett hound cooped up in a tiny cage. Their bearded dragon was kept on sand, which is horrible for them, and looked emaciated. They had large rabbits in small enclosures, along with guinea pigs in a dirty, small tank. There were tons of dead goldfish at the bottom of their tank, every tank was cloudy. I would never give this place my money, and I would not recommend anyone give them any of theirs if they continue to mistreat animals like this. read more

So sad. So completely sad. I went in to buy a Red Cap Oranda and in the goldfish tank, there were dozens of dead fish in the bottom of each cloudy tank. Fish are animals too, and it's downright cruel for a store to operate like this. Shut this place down. read more

After having a humiliating experience at another fish store, I found fish bowl online and decided to give them a call. Kevin picked up the phone and was extremely helpful from the get go. My bf and I are starting our first freshwater tank together and came to Fish Bowl for help. Kevin was very friendly, honest, knowledgeable, helpful and passionate about fish. He taught us about cycling, which plants to get, which fish can cohabit, how many fish to get, the ABSOLUTE BEST lighting for our aquatic plants and more. I definitely recommend this store and will be coming back. read more

Fish bowl aquarium is a great local salt water fish store, they are knowledgeable and always reliable with the water testing. They have a good selection of salt and freshwater fish, frags, live rock and corals (especially restock day). Always worth a stop in and see what's new. Kevin helped me out today and was pleased as always! Thanks guys! Also wanted to note, the exotic reptile/amphibian store upstairs is awesome!! Worth a look!! read more

If you are looking for great fish, great prices , and great service than fishbowl is the place to go to. And thanks Ken

Yesterday was my second trip to the Fish Bowl, I got to say it was a big improvement! After my first trip I started to refer to the shop as 'redneck fishstore' this time I felt welcomed. Not only that but the fish bowl had a great selection of salt water fish. I'll definitely be going back. read more

One of the oldest and close to one of the last few family owned pet stores around! Great fish selection with the ability to special order as well. Friendly and helpful staff. You can tell they have a true passion for the hobby and their customers. They also have an interesting reptile department. All the animals are housed in beautiful decorated tanks...worth a trip to check out! They have small animals and puppies too. read more

amazing! from the minute i walked in i felt great vibes! Kevin was so awesome and such a big help! every fish and animal was in great shape despite what the other reviews say. the "dead fish" in the tanks were actually just shipped in and in shock. he is so knowledgeable and clearly has a love for animals. ask him any question and he will surely have an answer. i am so pleased with my visit and i can't wait to put all my new "dead" fish in my pond!! read more

I first went in to buy some fish and live plants for my aquarium. The girl working there must've been on drugs because she couldn't understand what I was asking her. I told her I wanted to buy a fish and she said it would outgrow my tank, so I said I would just buy a bigger tank. She said "huh?" And that she couldn't sell me the fish because it would outgrow the tank. I said I would buy a bigger tank and she still didn't understand that I was there to spend money. I then went back to the register to pay for the live plants since that's all she would let me buy and she didn't have them. She said "can I help you?" I said you've been working with me the last 5 minutes. I wanted to buy the live plants. And she forgot them. She was clearly stoned and on drugs. So I'm going to spend my money elsewhere. The owner should know he's got an employee problem there. 5:30 pm on Friday 10/9/2020. Check the cameras, you'll see I walked out empty handed. I was there to spend money and walked away empty handed and the store lost out on making money. Very sad read more

Very dirty and smelly. Animals are kept in small tanks. Guinea pigs had overgrown nails and seemed lethargic. They were both kept in one small tank with no toys or room to run around. I left feeling sad for the animals so needless to say I am not impressed at all. Place needs to be shut down. read more

this place is truly amazing. went not too long ago to get a bearded dragon and they have some amazing nice workers who truly love and care about the animals there. a woman working there was very helpful and gave some great advice and helpful tips for caring for a bearded dragon. read more

If it were possible not to give a star I would. Were do I begin? Lets start with the manager who has no interest in fish or customer service. He couldn t care less if you dropped dead in front of him. He has no desire to help you or answer any of your questions. That s actually a plus though, because he doesn t know the correct answers. Amazingly he seems to have no real knowledge of fish keeping. He DOES NOT WANT TO BE THERE and makes it very obvious. You will be treated like a bother. His staff knows as much as he does. Again, you are on your own. The fish he keeps are unhealthy and diseased. You buy them, they die, and he doesn t care or want to know about it. Go look at his discus tanks...what disease aren t they suffering from? ABSOLUTELY PATHETIC. And his tude...what joke. read more

Went in to Fish Bowl earlier to purchase a number of items to start up a salt-water aquarium. The girls who were working there today seemed like they didn't want to be bothered. They never greeted me when I was in the fish department, and I had to seek them out to get any attention. I asked them a few simple questions, and in the middle of answering them they stopped helping me to take a return. I cut them some slack, as it seemed like the customer doing the return was giving them a hard time. They then went on to help another customer (who absolutely wreaked of pot, and seemed completely blitz) looking to purchase a puppy. They didn't even acknowledge the fact they were previously helping me out. Completely ignored me, and I ended up walking out the door. I was going to drop a few hundred dollars there, but they lost my business. I probably would have continued to go back and spent more given they're right down the street from me. I guess I will just go elsewhere. This place deserves less than one star. read more

Awesome place to buy pet supplies. Went in today to browse some salt water fish and was very impressed by the variety of live corals they had and he prices were great too. Ended up buying a couple fish and shrimp. Also mike was very helpful on picking out food for the fish and answering any questions I had. Great local small business to shop highly recommend read more

why cant i give this dump zero stars??? i breed both african clawed frogs and axolotls and they had some in extremely poor shape!! axolotl was at 75 degrees when they are cold water amphibians! both axolotls and frogs were staving and emaciated. when i tried to tell the guy simple care info he gave me attitude ..what a jerk!! go elsewhere these people are shameful. read more

I had come here a couple of months ago and was completely grossed out by the smell and the filth. I needed to pick up some fish food and food for my reptile. Things are the same if not even worse. Fish room is a complete fire hazard. read more