Ray Jr. and his Dad Ray Sr. have always been very friendly and helpful to me when it comes to…read moretropical fish and aquarium supplies.

This is my local pet store that I try to frequent instead of going to a box store. The owner is so…read morenice and we always get to chatting. I come and visit his shop birds all the time and talk to them and they even have a trick that they always show me! It's always a pleasant experience coming in here. He has good feeders for our snakes and has a good selection of fish usually too. There are tons of birds for sale as well. The prices are all pretty good here and there are plenty of common supplies.

It's a small store, but it's packed high and deep with everything a birder needs. From beginner…read morewith a feeder, to expert needing binoculars, this is the place. Worried about how to move 25 pounds of seed? Staff will place the bag in your car. Parking in a public lot in front of the store off Transit Road.

This is a very nice place with very helpful staff. Wild Birds has a great variety of feeders of all…read morekinds. Unique things you just can't find anywhere else. Aside from that, plan on spending a bit more than anticipated. I don't like when you see something you really like and find out you have to purchase 3 separate things. for example... the bird feeder is separate from the little hood over it, then the tray that catches the seed, and of course the seed (which is normal). so, it gets a tad pricey. If money is no object or you want to spend big on a gift, by all means, this is a great place to do it in.

Very knowledgeable. Ask for jeff. His parents ran the original store so he grew up with all that…read morelife expierience.

waited For a week for a a special request have my tank set up . bugged him all day for this pet…read morefor my children tells wait a hr then come. We walk in and he sold it to another person. when he knew we were coming he said give me a hour. terrible business my kids are heart broken and now have they have a empty tank in their bedroom . SHAME on you . Hope you don't sleep tonight.

It's so well maintained it's like visiting a private zoo! Warm , inviting , clean and wonderfully…read moredecorative with personally designed animal habitats inside each tank. Lizards. A few safely kept snakes, some turtles. Lots of geckos. Custom tanks designed The owners give lectures and presentations at events. They have insights, and when they have a moment they can help explain your visit as go around the shop. Not huge, but fully stocked. A refreshing interlude to visit on any day.

Apparently I haven't been to downtown North Tonawanda in awhile because I didn't know this place…read moreopened up over a year ago. It's small, but has a great assortment of exotics including frogs, lizards, snakes, and tarantulas. I didn't find what I was looking for today, but I talked a lot to the owner. He was very friendly and informative, and it was clear the store takes good care of the animals, which mostly come from local breeders. It was nice being able to easily see all the tarantulas and not worry about their health because they had appropriate housing. Plus they were labeled with both their scientific name and their common name, which is always helpful. Great shop. I'll be back.

Local pet store with tons of pet toys, clothes, treats, food, chews and accessories. High quality…read moreproducts and the staff is trained on everything they sell. It's nice that they have a good selection of toys and treats for little dogs as well as larger ones. A great store on the Elmwood strip.

Was walking by and thought, what the heck. I'll stop by and see if they have a small toy or…read moresomething for my dog. They did. They have several things. It's a pretty packed store. Top to bottom and even on the floor. The right side is mostly for dogs and you'll see other items for rodents and snakes. And on the left side in a semi separated room, you'll see mostly cat and birds stuff. There's a cat roaming around there. I am allergic and so I was scratching and my eyes were itchy. I didn't know why until I saw the cat walking around. The owner / person working that day was a bit too salesy. I was already going to buy something but I almost changed my mind with all the upselling. The prices were pretty good (compared to my home state of California where I was visiting from) so I decided to get it anyways. They have cleaning supplies, food, beds, bandanas and more. It's local so it gets a bonus in my opinion since I always try to support local. 4 stars because prices were cheap compared to where I'm from but probably a 3 star store. So I'll give it a 3.

Clyde's is my go-to for bird seed, dog food, and bags of soil. Their prices are great and they…read moreoffer a fantastic buy 12 get 1 free program on Canadie dog food. The customer service is wonderful. They have adoptable cats through Ten Lives Club at the front of the store.

I really love to support local business and this is my go-to place for raw dog food (Shout out to…read moreDoggone Raw for the excellent food!). The store is close to home and has an easy location to get in and out. Their pet selection is pretty good and they've got a nice spread of gardening supplies as well. There's even a friendly dog who roams the place on occasion, looking for a pat on the head and a "good boy." He's my favorite employee. Not that there's anything wrong with the rest of them most of the time. Most of the time, things are "okay." Not great, not awful; okay. The line moves fast enough. They have what I need. The person who checks me out at the cash register asks the standard questions. The problem is, I have something to compare this to. Before buying our pet food from Clyde's, I used to get it from a place in Tonawanda where the people were over the top friendly and inquisitive. I get it; Clyde's can be super busy with a lot of people coming through. They don't focus on dog food and have a variety of customers with differing needs. I don't expect them to remember my name like Treats Unleashed always did. Also at the previous place, they kept my credit card on file, which made it so much easier when trying to handle three ten-pound buckets of frozen raw dog food. Not having to pull my credit card out made it a ton easier. (I also get that it's probably a lot safer for me for them to NOT store my credit card on file.) They offered to carry it out for me because while I am pretty strong, it's super awkward to carry three of these thin-handled buckets to my car when I've got arms the length of a baby T-Rex. For some dog food brands, customers get a discount. I don't know what those brands are or what the parameters are (tenth bag free? fifth bag free? $5 off two bags? No idea!). I do not get a discount for the food I buy and when I inquired about it, I was stared at like I had a third eye and told, "We don't do that." Treats Unleashed offered a discount for this brand and I don't know if it was a store policy or a brand policy, but I thought it was a fair question. Our first visit to Clyde's when we moved to Hamburg was super-positive. Everyone was really friendly and knowledgeable. We got a lot of help from one of the employees when picking out a probiotic for our dog. I do see that same worker there from time to time, but she is usually not on the cash register when I am there. I have seen a few newer workers (or people I hadn't ever run into before) on my last few visits, so maybe that has something to do with the less-friendly experiences. I overheard one worker tell a customer, "Please don't leave your things on the counter and walk away. We have grocery carts if you need them." Okay, that was helpful information, but there are nicer ways to say that and the tone was not friendly. Like I said, though, they have what we need and there's never been a reason to NOT go, but I definitely see room for a little improvement.

Very friendly staff members who were all able to help us find what we are looking for. There is a…read moregood selection for dog accessories (pet camera and necessities) so we had a pleasant, problem free, visit.

I needed to pick up Purina One cat food after work and placed an online order while I was doing…read moresome grocery shopping. By the time I was finished, which wasn't terribly long, my order was ready for pick up. The staff was very friendly when I came for my order and had it ready. Fastest in and out ever, and super convenient location.

I recently had my dog at petsmart doggie daycare. My experience was awful. The girl that works…read morethere ERIN was short with my dog and you could tell she wasn't happy. And fully rude to me. I advise anyone to reconsider this location as she was just awful to deal with. I will be contacting managment. BEWARE OF THE NASTY OVER WORKED MISERABLE WORKER! And I changed my name to avoid any bad behavior and backlash, so when you look for me, just know I WAS THERE

My wife and I can't say enough good things about the staff at this PetSmart. When we moved to…read moreOrchard Park we needed to find a place close by for our senior standard schnauzer to spend his days in camp. Klaus would practically bound across the parking lot to get into to see all of his friends amongst the staff and fellow boarders. Over the course of two years he spent the majority of weekdays at PetSmart. We monitor our dog's behavior closely and based on our observations know that Klaus was welcomed and well cared for by the staff. We recently moved to North Carolina and were floored that the staff were so thoughtful to send Klaus some going away presents -- presents that indicated they knew Klaus like we know Klaus: breath chews to make his sardine habit less offensive, hip and joint chews for the old boy, a blanket for his naps, and balls for the puppy inside. We can't recommend this location any more than five stars, and so all I can say is that it's an honest and well earned five stars.

I planned on writing a review for the store after a recent visit but just see I wrote a review for…read morethe store seven years ago and I'm happy to say my opinion hasn't changed. The staff is wonderful.

I really like this location because of the employees and how organized everything is. They really…read moretake care of their reptiles and provide proper enclosures which you don't see at most pet stores. I love that they work with the 10 lives Club to help adopt out kittens and cats that need homes. They will price match their online prices too which I appreciate.

I first discovered EarthWise Pet back when I lived in Hamburg. Since then, I've moved about 40…read moreminutes away... and yet, somehow, Earthwise is still my go-to. I now plan my errands like a chess match just so I can swing by when I'm on that side of Buffalo--because yes, it is absolutely worth it. This is a locally owned pet boutique where you don't feel like a transaction--you feel like a regular, even if weeks go by between visits. The staff is knowledgeable, friendly, and genuinely attentive. There is one wonderful woman who helps me every single time I'm there (and Lord forgive me, I can never remember her name), but she consistently goes above and beyond--right down to carrying my haul out to the car for me. And trust me... it's a haul. I rarely leave with fewer than six containers of Dogs Eat Rite raw food, plus goat's milk, and usually a little Green Juju for good measure. Without her help, I'd be making multiple trips--and probably impressing my Health app with all the extra steps I am getting. They've special-ordered items for me before, listened carefully to what I'm looking for, and helped me choose what actually fits my dog's needs (which, let's be honest, are also my needs). The quality of products in this store is outstanding. And the treats--excuse me, cookies (as they are called in my house)--are next level. Chicken feet, duck hearts, and every imaginable dried organ, all enthusiastically approved and promptly inhaled by my very opinionated eater who is DEFINITELY a Good Girl. Earthwise Pet is one of those rare places that makes you feel taken care of--both you and your pet. Even from 40 minutes away, I wouldn't shop anywhere else.

Beautiful store, knowledgeable employees, and a great selection of natural products. I would…read morerecommend Earthwise to anyone looking for a place that treats your pets as their own!