DON'T USE QUICK CONNECT! The remote service didn't fix the problem, they just did a few…read morediagnostics (on a Wednesday, and I paid them more $250 for nothing) but they said that I got 30 minutes of free service if I'm still having problems within a 60 day time period. I called them and explained it still wasn't working and, after they contemplated the issue, decided it may be a clogged ink tube, and that I should bring it in rather than have them come to my house because of potential ink getting everywhere while repairing. So, I took it to their storefront on Thursday morning. They said it could take just 30 minutes or it could be longer, they would call. No call. Four hours later I call them and they said they were still working on it - I think this included a repeat of the work they did remotely. Friday, I called for an update and they said they ordered a print head so they could test to see if that was the problem. They would call me back the first part of next week. No news on Monday. Tuesday they called and said it was the print head and that the part and labor would be an additional $150. I told them to go ahead (my mistake?!) and I would pick it up that afternoon. I got there to pick it up at 3:45, reviewed the invoice... which said they installed a new print cartridge - which they didn't do (this printer doesn't even use cartridges!) They said they wiped down the chassis - it still had smudges all over it. They said they had wrapped it - it wasn't wrapped so I had to ask them to do that. I asked if they gave me the 30 minute credit mentioned above - kinda got the run around on that with them saying the repair took longer than that so there was still a charge.... I get that, but was I credited for the 30 minutes? still don't know. They were going to talk to the owner to see if this charge was correct, but I needed to be somewhere in 15 minutes so said I'd try to be back before they closed at 5:30. I returned at 5:15. It was ready for me. The invoice indicated $159.80 but imagine my surprise when my receipt showed $164.59 (they neglect to tell people there is a 3% credit card charge which doesn't show on the invoice!) So not I've spent $417.56 (ALMOST THE PRICE OF A NEW IDENTICAL PRINTER!!!). This all started because the black ink wasn't printing and the color ink was faded. At one point they told me the black print head was defective and could affect the colors printing - come to find out this printer has only one print head that does the black and colored inks combined. After I got home I realized they had altered the verbiage on the invoice - (probably to cover their "hinies"). THESE GUYS ARE "WANNA BE" COMPUTER NERDS WITHOUT ANY PEOPLE SKILLS!!! Their communications skills are pretty much non-existent and the customer service is lacking. GO SOMEWHERE ELSE! EXTRA NOTE ----- The owner called me after reading this review. He initially tried to resolve the issue but was willing to give me a partial refund ONLY if I removed this review and/or gave him 5 stars. Bribery? I just wanted to tell of my experience and let others be the judge. He stated that I needed my computer fixed and they ultimately fixed it. Job done. That may be true but it was a painful experience!

We have been customers of Quick Connect since 2007. Their…read morehelp, service and professionalism exceed my expectations. On 5 March 2026 we had some computer issues and had to change from Windstream to gmail. A young man named Kenny arrived at our home and went to work on my computer. His skills amazed me. Myself being a novice with high tech, I had a lot of questions and had to be shown new things on G Mail. He was very patient and helpful with all my questions and needed instructions. Quick Connect is fortunate to have an associate with his ability in their office. as long as I have a computer, Quick Connext WILL be the place we go to.

Simply Smart Homes is amazing! From the initial consultation to the final installation, I felt that…read moreAddison understood exactly what I was trying to accomplish. His recommendations were exactly what we needed to get our current smart devices working smoothly, and to add a few additional devices to make our home even more efficient (or to allow me to be even lazier!). I highly recommend Simply Smart Homes!

OH MY GOD YOU MUST CHECK OUT THIS SHOWROOM!…read more Echo Systems is incredible. I've never seen a home theater company quite like it. Doug Dushan gave me a tour of the facilities and explained their capabilities and was eager to answer all of my questions. Their showroom is basically a mock up of what I'd imagine Tom Brady's house looks like. TVs everywhere. Speakers stealthily installed behind walls and in the ceiling. It was incredible. And then there's the home theater. Oh my god the theater! It's a 14 seat home theater that is straight out of Best of MTV Cribs (remember that show? With Master P living like a king?) He let me pick a few scenes of movies to get a vibe for what they can do, and needless to say, I was amazed. Their engineering appeared to be top notch. Doug took me back to where they would build and test my media server and the accompanying electronics before they would be installed in my home. I really appreciate this attention to detail. Most home theater outfits do much of the install at my home. Echo Systems does all of the pre-install work at their site so all the troubleshooting can be done there before it gets put in. Doug was very knowledgeable, friendly, and patient with my tsunami of questions. I'm sure I'll be using Echo Systems for my home video needs in the future.

I have been using Echo Systems for over four years and have been greatly impressed with everyone I…read moreencountered. Dan Reuting has been my "point man" throughout my time there. I cannot say enough about his attention to detail, his quickness in always getting back to me and his overall good nature of working with a non-tech person like me, making sure I understand all that was being done at the time. Tim, the tech person I also have worked with is another great guy who is always professional and patient with me--ready to give me his valued opinion on all the myriad questions I shoot at him. Recently I worked with Reed and was once again was not disappointed in his helpful explanations. You can't go wrong in using this company as they are one of a kind when it comes to service and overall satisfaction. Sadly, nowadays, that is the exception. Trish B.

I have been so impressed with this company. They are responsive, knowledgeable, and professional…read more They promptly return calls and emails. They were able to address all my concerns and items I wanted. I am so happy with the security system they installed, as well as the SONOS. I will definitely use them for future projects. Thanks again to - Isaac, Alex, Dusty, and Austin.

Pat and Cathy are wonderful to work with. American Electronics installed our security system, sound…read moresystem, and home theater, as well as our central vacuuming. All of the technicians we've worked with have been wonderful as well. They are honest and helpful, and we would not hesitate to recommend them to anyone. When/if we move to another home, we will certainly be reaching out to them to help us again!

I emailed Big Red Alert thru Yelp to discuss a quote. I…read morereceived an email in less than 30 min offering a phone call. Easy as that and now have a site visit scheduled in 3 days!

Greg is a real pro. Straight forward, honest and reliable. We looked at several other security…read moreoptions for our home. We chose Big Red and couldn't be happier.

Innovations is a family owned business and take great care in educating their customers. Investing…read morein a giant project like updating windows and siding is stressful and they made the choice easy. They provide the option of steel siding which is only one of two companies in Lincoln that provide this service. ABC Seamless is the other company that provides this service and they were literally double in their estimate of windows and steel siding. Their sales team took the time to show me the materials included in the projects, including a demo of the windows integrity to the outside elements. We took time to walk around the house together and really refine how I wanted to update the house. They provided a lot of options with the update which made me feel good about updating a hundred-year-old home while maintaining its beauty and improving its life for at least the next 50 years. I highly recommend working with them on your next update of siding or windows. I've been extremely happy with the process and care that Innovations continues to maintain.

I was very grateful that Cedarstone agreed to take on mowing the small, irregularly shaped, area…read morearound our commercial building. Initial communications were very professional, but unfortunately nobody ever came to do the job - at least not as far as I could tell. I reached out several times to confirm service but did not hear back. That was disappointing.

Eric and helper Wyatt installed two light fixtures and a ceiling fan/ light for my husband Ken and…read moreme in our apartment at the Grand Lodge Weds. We had used Eric at our home previous to moving here last year. He goes far beyond what is expected and does excellent, conscientious work. His assistant Wyatt was equally pleasant and made us feel comfortable the entire day. The work was done quickly and to our great satisfaction. Service of this caliber is so hard to find these days. I highly recommend these two competent courteous men for a job well done. Pat Cheloha

This is an amazing company! This is my second time to leave a review, but is well worth it! I…read morespoke to Aaron on a Saturday. He was gracious and took my call on his off hours. He was at my daughter's house the very next Tuesday! He accurately and efficiently resolved her electrical issue! He even volunteered to explain the situation to Omaha Power. He was amazing from start to finish. I highly recommend this company!!!