I worked with Georgianna and she was absolutely the best! She's very personable and knowledgeable!…read more She didn't rush me, she answered every question I had. T-Mobile is lucky to have her as an employee. Thank you, Georgianna for everything, you're the best!

Staff were unhelpful and quite frankly just rude. I had come to visit from ireland and heard great…read morethings but i left in a terrible mood and really disappointed me

Well, I had a phone that went face down and screen cracked, no longer worked. It happened at the…read moremost inconvenient time as usual. Luckily my stepmother was able to bring a phone to me that I gave to her a year ago, that she never used. I was able to get the phone and get here about 3:30 pm, just enough time to hopefully finish transferring phones before they closed at 5 pm. It was a Sunday, the day before I needed to go back to California. So I really needed my phone for air travel check in and for tsa security pre check, as well as boarding my flight! Reagan was such a nice gal and a wonderful worker who knew her stuff! She was able to get my old phone up and running again! I believe I was out of her by 4:30 pm. That way hopefully they were able to close on time! I was so glad to see this store here and even open! In the past, Nebraska usually showed as the only black state on the continental US map, which was a state with little to no reception. Now that they have stores, the other lady of this store told me T-Mobile is getting better in Nebraska!!! Thank you T-Mobile dealer store for all your help! I will be back for my future needs when in town if needed!!!

From the owner: Visit the T-Mobile store in Lincoln and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2711 King Ln #203 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They have always been able to help me with my weird battery needs! Thank you! And now I'm just…read moretyping because my review needs to be at least 85 characters.

Had my iPhone 11 battery replaced. Excellent customer service. Made sure everything was working…read morecorrectly before I left. Plus gave me some information that was helpful for the future. Thank you very much!

Very knowledgeable staff and willing to take the time to answer your little questions. If you need…read moremore they're fair with their pricing.

I live on a budget. So most of the time I try to do my own tech support…read more When I do get over my head and in Deep doo doo I take it to these guys. They are very knowledgeable, Fast, Professional and friendly. When I took in my Desktop PC for repairs, as soon as I described some of my issues they already gave me some Ideas of what might be wrong. They were exactly right and came in at the price quoted and not one cent more. If you need computer repairs done Fast, right, and at a reasonable cost; then go here. As far as I am concerned, they have a customer for life, and this is the only shop I recommend to anyone.

Had a much more pleasant experience at this Verizon, at least the 2nd time we popped in. Of course…read moreon the first, we came an hour before close and were again directed by the staff member manning the front that we would not be seen today and to make an appointment for another day, can we come in during the day. We said no we work and left. It really depends on who you get upfront (aka how late they want to be there). We tried again another day probably around the same time and were put on the queue to be helped..it was still a wait, but at least we were not immediately turned away. Had a great sales representative (I wish I would have got his name) that was very transparent and honest in regards to the current promo, asking us why we wanted to upgrade and telling us that we should wait until Iphone 14 series comes out, because it would not be worth it for us at this time. I really appreciate that he was straight with us knowing this would hinder his commission. Only reason not a 5 is because of the first experience and being turned away.

Blake is amazing! He really saved me from a disaster with a Verizon (Victra) 3rd party store. He…read moresaved me $1000!!! Because the victra store screwed me over. THANK YOU SO MUCH BLAKE! I will only be coming to you now!

I am/was a customer for 7 years, and that just ended due to my EXTREMELY distasteful experience I…read morehad at this location. I Just went in hoping to get clarity or an explanation on why my bill jumped up 24 dollars this despite remaining the same in all of 2025. They had no answers to provide and in fact also wouldn't even give me the chance to explain why I thought there were financial inaccuracies regarding my bill before butting in and interrupting me on multiple occasions. They refused to listen and were more occupied having a power struggle with me, which is terrible customer service if you have no comprehension skills or patience to let the customer voice their issue. I never had the opportunity to fully explain my slight frustration without continuously being interrupted so I finally threw in the towel and ended terminated my account. If you ever need assistance at a verizon location, go to anyone in lincoln EXCEPT for the 27th and superior location. Hope this benefits someone, cheers

Customer for 6 years. I ask for an affordable phone. They said I can get you into this phone for a…read morecouple hundred... A special going on. I said great. Ok. Then I get a bill for $785.23!! Must pay in full. They set me up on an additional plan besides my original n didn't tell me. ??? Sneaky

I live in a rural area, where options are limited. I was fortunate enough to find this company and…read moreI couldn't be happier! The speed is great, the service is the BEST I have ever encountered. The staff always answers any questions I have, installation was timely and professional, and the tech was super helpful! I would recommend Future Tech to anyone in need of quality internet!

I only keep this internet because nothing else is available at my house. It is ok for streaming…read moreNetflix but is Not good for gaming at all. I get better latency with my phone's hotspot. I can't wait until a better option is available at my location.

Sent 3 emails in 3 days before I received a reply on hooking up new service. Their webpage showed…read more$30/mo 1st tier price. Real price was $35. Their webpage coverage map showed my home smack dab in the middle of two of their towers. They then tell me no coverage. Either office customer service folks are totally misinformed, or their website is totally inaccurate. Either way, they will not be in business long if they continue down this path. We can all get bad service from the incumbent providers, don't need it from an upstart like this. Sigh.

We've gone complete cord-cutting, no cable, no satellite dish, and we stream everything…read more WideRange's middle package can handle that as well as tablets, computers, and phones, all at once. It has some serious workload and serious horsepower to do all that together. Best decision we've ever made, changing to WideRange.

I was noticing the low reviews for this location as I was looking for locations and hours to take…read morecare of some new phone business, decided to check out what others were saying, as I too have had "situations" w/them. My wife does most of the routine business of the household that involves paying bills so I had minimal encounters before... The first big issue was with my mother, first as a customer and then when she passed. Prior when she was living she had dementia, another sibling had taken her to Verizon, she had similar upselling and charges, for things she wasn't capable of using. I had to get involved there to get that reversed so all she had was a flip phone so she could make calls. Also got autopay going.... she couldn't remember to pay bills.... .That was a BIG mistake. Following her passing, multiple months trying to get the service and bills stopped. Even w/POA and Executor documentation, I could not get into her account to see status or do anything. They kept insisting on a PIN... Local store said there was much they couldn't do, online they wouldn't talk without a pin from her account. Even to the end, the store was saying I still had to pay some of her bills even for months after she had passed and couldn't use the service. My wife set up Verizon service for us some years ago, mostly because I was doing a lot of travel in remote areas of Idaho and Verizon served that area. Most recently, I was looking for a new phone. I went to this location twice... FIrst, to check out general options as my phone was starting to have problems. The guy very obviously was after a sale, but he at least gave me what I needed...He couldn't let me see account info or specific numbers because my wife opened the account so was account manager status, even though one of the phones on the plan was mine, payment by our joint account. But I understand why there is caution giving out account info and he got me what I needed... approximate likely cost/potential promotion options for me to replace my phone. A week or two later I came back with my wife.... to get me account manager status and to discuss together which phone to get as the phone really needs replacement.... Basically I asked exactly the same as the first guy prior to ensure those promotion offers were still accurate and I would know about what it would cost me..... but it turned out to be a nightmare. He kept trying to frame the conversation to his way of selling on features I might need, etc. He refused to give me comparative prices or whether the promotions were the same and if we were eligible. He said he would have to work up an individual quote. Back and forth, over and over, I did not know which individual one, it was between several partly based on price. He kept insisting I ID one phone to work up a quote. Finally, I was angry.... no yelling or profanity, but really tired of this guy and his refusal to give me basic comparative numbers... I told him I wanted quotes on this, this and this... three different phones. Period. He walked back into that locked employee place in the back.... Was gone about ten minutes... During that time my wife and I decided we did not want to do business with this guy. My wife suggested we tell the manager we wanted someone else, but I was done w/the place. I mentioned to another employee we were leaving....as we were walking out I saw him walking out that back room.

Manager is a straight up douchebag. Stood around and messed with his tablet while customers waited…read morefor literal hours. This was a slow day, I waited to become an account manager to upgrade, and after all that they didn't accept my phone for early trade in because of a "scratch" that was so small, they needed 3 sets of eyes and magnifying glass!!! If theydve told me my phone wasn't eligible, I would've been in and out in 5 minutes. Instead I talked to customer service for 45 minutes with the manager played Tetris and stood on his high horse. AT&T your newest member has arrived!!

Best internet EVER!! I am getting the 2 gig service and I tell you what, I have never had an…read moreoutage. No bandwidth issues, and the cust service is out of this world

Multiple times my internet has stopped working, all the equipment looks fine. I call in they want…read moreme to unplug everything and it doesn't fix it. Then they ask if I called in to cancel service, and no I haven't. I'm the only person on the account allowed to make changes so either they are not verifying callers or someone working there is just deleting people.