Great experience! I believe I worked with Grant and he was very knowledgeable and friendly. Highly…read morerecommend. ---------------------------------------------------------------------

I've gone to CPR many times for repairs to a phone or laptop, to buy a used phone, for accessories,…read moreor to consult with them on a problem I was having with either the phone or laptop. I have always found them to be extremely knowledgeable and helpful, scrupulously honest, affordable, and very fast. It's not uncommon for them to do the repair right then and there, or to get it done that day. Several times they've taken my phone, done a 5-minute repair, handed it back, and told me no charge! I'm so glad to have them. Thank you, CPR!

Went in to repair back glass & cameras for my iPhone 13 Pro Max. First time going in they told me…read moreit would be 45 min - 1 hour wait. I came back 30 minutes later to see they added a black Back glass instead of the original rose gold color. I immediately stopped them and they said the don't have my rose gold color to come back in the following week. I came back one week later. It took 2 1/2 hours to finish because the couldn't get the back on. After receiving the phone I paid $250 not the original quote for $215. He also added a screen protector even though he didn't touch my front screen. I paid addition $20. He also offered additional camera lenses for $10. I had faith in the phone would be fixed.. I walked outside the mall and noticed my lenses won't focus ok certain angles. He also didn't put the right back glass on it. It was more opal than rose gold. I went back inside and he said that I have to update my camera settings to call Apple and took my phone to call for an update later on... 2 weeks later and no phone call. Camera still dosent focus and the back glass cover shattered in my bag. I'm very disappointed. There products are very cheap and they wouldn't be reasonable with the concerns I had in the first place. Never recommend going there.

It is very quick and cheap for anything you want. My back screen case did crack completely after a…read moreweek of getting it but they said they replace it for 50$ this time. Although it's questionable it's still cheap. I Will come back again

This place has terrible customer service. None of the employees seem happy to be there or ever…read moresmile. My AirPods weren't charging wirelessly so I took them in to this shop. They've been in a case since the day I got them and they were in pristine condition. When I picked them up, there were several scratches, scuffs and marks all over the case. I dread coming to this store. I wish that Best Buy was an authorized Apple dealer. They have much friendly employees who at least pretend to care about their job and the customers they serve.

This place has excellent customer service. All of the employees seem happy to be there and always…read moresmile. My AirPods weren't charging wirelessly so I took them in to this shop. They've been in a case since the day I got them and they were in pristine condition. When I picked them up, there was zero damage, scuffs or marks anywhere on the case. I dread the fact that I did not come to this store sooner. I am thankful that Best Buy is not an authorized Apple dealer because they are a chore to work with. I hate Best Buy and this place blows them out of the water!!

Short Version : When the owner is having a bad day he takes it out on random unsuspecting…read morecustomers. If it's not a cracked cell phone screen repair don't bother. Long Version: My laptop wouldn't charge. Told me 7-10 days. After not hearing anything after 17 days I called them. They told me when they opened it up they found a dead bug, and refused to fix it. When I went to pick it up, out of nowhere the guy started yelling in a condescending tone about how they refused the repair because the bug was a health hazard and it wasn't his job to keep my "sh!t"(his word) clean. As he handed me my laptop he removed a sticker placed on it from the shop. I asked if he could at least clean the sticky residue his sticker left. He became irate and got louder yelling to get out oh his store and never come back. As a first time customer getting treated like this of course I would never even consider coming back. I made the mistake of not reading the reviews only going off the score. They have a 4-Star rating, but positive reviews are from phone and tablet screen repairs the negative reviews are more complicated computer and game system repairs . The other reviews also tell the same story of verbally abusive staff. From my experience those negative reviews are spot on.

I had a very positive experience with Austin in the Lincoln store when I took my phone in to have…read morethe screen looked at after it was chipped by broken glass in a car accident. As it turned out, only the screen protector was damaged, and Austin not only showed me this in mere seconds, but didn't in any way make me feel stupid for not having checked under the protector myself. Thanks, Austin!

Honestly one of the best repair experiences I've had. Kirk went above and beyond. I brought my 3DS…read morein for what I thought was a broken speaker (That I did) Oops! He ordered the part and updated me constantly during the wait. Once it arrived, he discovered the real issue was the ribbons and the board. He repaired it that same day, and now my 3DS runs better than new. Truly top-notch service! 10/10 Will be returning.

They did really well! They fixed my 2ds that had a motherboard issue in less than 20 minutesread more

Yep it's in South O...so what! I'm a gringo that doesn't speak a lick of Spanish but Jibril did a…read moregreat job for literally half the price of the guys in Papillion. Waited while my battery was replaced in less than 30 minutes. I'll be back if my phone ever needs anything else. Thanks!

I contacted the owner Jibril today and he responded very quickly with his estimate in a very…read moreprofessional manner. I very much appreciate his business as he was able to help me the same day and was very quick and efficient fixing my phone screen. I give him 5 stars because he was very friendly, professional, and quick. This was my first time doing business at PHONEFIX omaha and I made sure I grabbed a business card so I would be able to share with my friends and family where to go! I love this business and and i wouldn't recommend anywhere else to get your phone fixed ! Everyone please go here for your phone needs !!!

Excellent service, trustworthy, with customer service and satisfaction at the core of their…read morebusiness. I highly recommend this business.

What a great experience! I called 4 or 5 places around town to replace my Note 9 phone battery. The…read morepeople I spoke to seemed hesitant, we have to order the battery, we might get you in in a few days and you'll probably have to leave it overnight and they quoted me higher prices than CPR . Called Ryan and he said I'll order a battery, it'll be here tomorrow, and come in and I'll change it while you wait. He called me. I came in and he had my battery changed in 20 minutes and it was $20.00 cheaper than the lowest other price quote I had gotten. I will be a returning customer the next time I need anything done with my phone.

replaced my phone screen again after the first time because my phone was overheating and I could…read morenot use it. Put me out of work for a week for the second replacement. then about three weeks later the shitty cheap chinese phone screen they put on SHATTERED after the only drop the new screen had. never go here horrible

OMG, Robert and his team are beyond amazing! They have saved us multiple times in the last few…read moreweeks. They are prompt and efficient. If you need an IT service, I HIGHLY recommend Open Door.

I will never take my computers anywhere else to get repaired. The people at Open Doors are…read moreextremely friendly and helpful!! I've had Robert fixing all my computer problems for years, and he's never let me down once. Very reasonably priced and quick service!!