Great experience! I believe I worked with Grant and he was very knowledgeable and friendly. Highly…read morerecommend. ---------------------------------------------------------------------

I have used these people for years for battery replacements and screen repairs. I took my daughters…read moreMac computer in there, and they had it fixed in minutes and would not even charge me!

Went in to repair back glass & cameras for my iPhone 13 Pro Max. First time going in they told me…read moreit would be 45 min - 1 hour wait. I came back 30 minutes later to see they added a black Back glass instead of the original rose gold color. I immediately stopped them and they said the don't have my rose gold color to come back in the following week. I came back one week later. It took 2 1/2 hours to finish because the couldn't get the back on. After receiving the phone I paid $250 not the original quote for $215. He also added a screen protector even though he didn't touch my front screen. I paid addition $20. He also offered additional camera lenses for $10. I had faith in the phone would be fixed.. I walked outside the mall and noticed my lenses won't focus ok certain angles. He also didn't put the right back glass on it. It was more opal than rose gold. I went back inside and he said that I have to update my camera settings to call Apple and took my phone to call for an update later on... 2 weeks later and no phone call. Camera still dosent focus and the back glass cover shattered in my bag. I'm very disappointed. There products are very cheap and they wouldn't be reasonable with the concerns I had in the first place. Never recommend going there.

It is very quick and cheap for anything you want. My back screen case did crack completely after a…read moreweek of getting it but they said they replace it for 50$ this time. Although it's questionable it's still cheap. I Will come back again

Replaced the battery in my over two year old iPhone 6s. Apple had a replacement policy that covered…read morecertain serial numbers that included mine. Computer Hardware did the work at no charge to me. I had been thinking about replacing the phone but it works so much better with the new battery that now I plan to wait at least until the next generation is available next September. The Computer Hardware staff were friendly and efficient. Work was done on time. Their was no visible damage to the finish of the phone - it looked brand new when returned.

I brought my computer in to be fixed. I called in and asked if it was done and the person said…read more"Yes" and I said I would be in to pick it up. I live 30 miles out and when I arrived they told me it was a mistake and not done. When the computer was finally complete a couple of days later, I picked it up and asked for a discount for my time and gas that cost me for coming in that Monday. The person at the desk went back and talked to the manager and all they could do is offer me a screen saver which I did not need. I own a small business and when there is an issue I always will listen to the customer and try to work out a solution. The manger should of had the courtesy to come speak to me in person. I do want to mention that my computer is fixed and working and I do commend them for that.

Short Version : When the owner is having a bad day he takes it out on random unsuspecting…read morecustomers. If it's not a cracked cell phone screen repair don't bother. Long Version: My laptop wouldn't charge. Told me 7-10 days. After not hearing anything after 17 days I called them. They told me when they opened it up they found a dead bug, and refused to fix it. When I went to pick it up, out of nowhere the guy started yelling in a condescending tone about how they refused the repair because the bug was a health hazard and it wasn't his job to keep my "sh!t"(his word) clean. As he handed me my laptop he removed a sticker placed on it from the shop. I asked if he could at least clean the sticky residue his sticker left. He became irate and got louder yelling to get out oh his store and never come back. As a first time customer getting treated like this of course I would never even consider coming back. I made the mistake of not reading the reviews only going off the score. They have a 4-Star rating, but positive reviews are from phone and tablet screen repairs the negative reviews are more complicated computer and game system repairs . The other reviews also tell the same story of verbally abusive staff. From my experience those negative reviews are spot on.

I had a very positive experience with Austin in the Lincoln store when I took my phone in to have…read morethe screen looked at after it was chipped by broken glass in a car accident. As it turned out, only the screen protector was damaged, and Austin not only showed me this in mere seconds, but didn't in any way make me feel stupid for not having checked under the protector myself. Thanks, Austin!

Honestly one of the best repair experiences I've had. Kirk went above and beyond. I brought my 3DS…read morein for what I thought was a broken speaker (That I did) Oops! He ordered the part and updated me constantly during the wait. Once it arrived, he discovered the real issue was the ribbons and the board. He repaired it that same day, and now my 3DS runs better than new. Truly top-notch service! 10/10 Will be returning.

They did really well! They fixed my 2ds that had a motherboard issue in less than 20 minutesread more

Yep it's in South O...so what! I'm a gringo that doesn't speak a lick of Spanish but Jibril did a…read moregreat job for literally half the price of the guys in Papillion. Waited while my battery was replaced in less than 30 minutes. I'll be back if my phone ever needs anything else. Thanks!

I contacted the owner Jibril today and he responded very quickly with his estimate in a very…read moreprofessional manner. I very much appreciate his business as he was able to help me the same day and was very quick and efficient fixing my phone screen. I give him 5 stars because he was very friendly, professional, and quick. This was my first time doing business at PHONEFIX omaha and I made sure I grabbed a business card so I would be able to share with my friends and family where to go! I love this business and and i wouldn't recommend anywhere else to get your phone fixed ! Everyone please go here for your phone needs !!!

Amar Tumeh the manager for the Lincoln south and Lincoln north stores decided to fire me because of…read moresomething I didn't do. He complained to me about the payment report being messed up even though I told him and Ashley the assistant manager about it being messed up multiple times. The real reason why it was always messed up was because of the new hire. he was always messing up on things every single day and he didn't know how to do anything. And he was supposed to be trained by amar. The new hire said many times that he didn't know what he was doing giving more proof that amar didnt give him the proper training that he needed to be left alone at the store by himself. And for every mistake he Made I got blamed for them. I made sure to call amar or ashley every time something was wrong and amar would come to the store to fix the problem and still blame me for it being messed up even after he fixed it. But amar was just looking for reasons to get me in trouble. There were times when a co-workers would sign into the wrong store when putting things into the payment report which messes it up amar knew about this and still blamed me for it being messed up. And the crazy part is the new hire knew amar since high school so I feel like for that exact reason he wasn't checking him on his mistakes and was only blaming me because they're friends. There have been many times when I asked him about my checks not being right and he would tell me that everything is how it's supposed to be. But then I figured out that there wasn't no overtime and that he would go onto my payclock and change my hours. My shift started at 2:00PM every day and before I knew that there wasn't overtime I would come in early like around 1:30PM and clock in around 1:33. But then I noticed on my payclock it showed that I clocked in around 1:40 and sometimes 1:50. and this was going on for a long time. So I wasn't even getting paid for the time that I was getting clocked in. And I wasn't the only one he was doing this too. he was doing it to other co-workers as well and thats when I know something was up. And there was one point in time where he would talk real crazy about Ashley the assistant manager almost causing her to quit her job. And when she figured out that he was talking crazy about her behind her back she called the regional manager and told him that she was putting her two weeks in. But then a few days later she magically got a pay raise so she didn't quit. Ashley told me a lot of things about amar and at first I thought she was just being rude about him but then I started seeing it for myself. every single thing she told me about him was true. I feel bad for anyone who has to work with amar because once he starts feeling some type of way about you he will try to find a reason to get you fired. Or he'll make you want to quit.

I have always been impressed with how knowledgeable the staff are here and their willingness to…read morehelp you find exactly what you are looking for. I have to admit I don't buy as mush music as I used too, but when I am looking, this is the only place that I go. On the flip side they were phenomenal at helping me with phone service! I think over the years i have bought half a dozen phones from them, and when I was with Cricket this is the only place I trusted to get a properly flashed phone. They were always willing to help, and if there was a problem they were quick to rectify it!

been using them for over 10 years. always excellent service…read moreand care. they have saved me 1000's of $'s and help keep old phones up to par. cant afford new iphones.. many thanks from a loyal customer.

Would not recommend I got a product there did not last eight hours and it was already cracked. I…read moreasked for my money back and my old screen they won't deal help me at all $400 down the drain

OMG, Robert and his team are beyond amazing! They have saved us multiple times in the last few…read moreweeks. They are prompt and efficient. If you need an IT service, I HIGHLY recommend Open Door.

I will never take my computers anywhere else to get repaired. The people at Open Doors are…read moreextremely friendly and helpful!! I've had Robert fixing all my computer problems for years, and he's never let me down once. Very reasonably priced and quick service!!