A very long time ago I switched from Spectrum to Dish because of Spectrum's very much less than spectacular customer service, perhaps this was a mistake. In a home I recently bought, I have had continual problems with streaming in one room even though it is quite near the router; Dish was out a few times for that but to no avail. To make a long story short, when Dish technicians came out recently for another problem, I was told that installing Google Nest would fix that streaming problem and that probably my internet connection would run faster- though that was not a problem; now it is. In a nutshell, it did not fix the streaming problem and my computer is running slower; so completely misinformed about that. Importantly, I was not told there was only a 30 day return policy; so completely uninformed about that. Although I am just 3 days shy of the return policy (I was trying to fix it myself) and representatives of Dish are the culprit, Dish refuses to bite the bullet and take responsibility to even come and uninstall the product and now tell me I have to get my money back from Google. I doubt it will be the $280.00 that I paid, but we'll see. Moral of the story: Don't buy Google Nest through Dish! read more