Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

I can attest to all the glowing comments I have heard about Jordan Ford! When my husband and I…read moremoved to South Bend five years ago, we purchased a Ford Edge from Jordan Ford upon the recommendation of family members and friends here, and we were never sorry. Now, after the death of my husband, I decided it was time to downsize and purchase a new vehicle. Because of past experiences, I never thought of looking anyplace other than Jordan. The day I walked in to "look around," I met Dave Rose and the rest is history! I instantly knew I was in good hands. Dave was friendly, professional and very knowledgeable. He answered all my questions without ever making me feel pressured in any way. We went for a test drive, and the next day I took possession of my new Ford Ecosport! My experiences with Paul Hodge in finance and Ayden Richer, the delivery specialist, were very helpful and most pleasant. I would highly recommend Jordan Ford without reservation!

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

Horrible service I was dealing with Roman mavado. He was super nice when taking my money and very…read morerude when my car broke down the first day I bought It. he lied and told me that the van I wanted was sold and when I got there it was still there turns how he was money hungry and thought he can get more from another customer. he told me once I paid the vehicle off he would over night the title and that was another lie it's been over a week and I still have yet to receive the title. I don't recommend anyone to buy anything from this lot.

I would never recommend this place to no one!!! I was referred to them from a great friend who has…read morebrought Sal the so called owner nine plus years of great business and I was one of them to only give me a lemon and they knew that I tried so many times to contact the same owner who took most of my money and told me if I ever needed something just communicate that's a complete joke my vehicle needs so much work I paid it off and for them to not even have my title ready because they didn't think I was coming to get it this place is just like the dad off the movie Matilda Runnnnn

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Dont waste your time or money. In my opinion, they are very dishonest!…read moreBEWARE !! The vehicle i purchased had major problems that i think Alen knew about. I had to put an additional $3500 into my car to keep it on the road ! Steer clear of Cars2you !