Nice service, warranty works and negotiable price. I took my…read moremacbook to be repaired, after a week something went wrong and they fixed it without a problem

One of the computers we own is a late 2011 15" MacBook Pro. The motherboard on our laptop died. A…read morefriend of my daughter found Sam's Repair on Facebook Marketplace as someone who was selling refurbished MacBook laptops (It wasn't even listed on Yelp. I had to add the business to check-in and write the review). We originally went in to Sam's to purchase a used MacBook. When we went in and explained what we had and what we were doing, he encouraged us to not buy the one he had for sale but suggested we let him look at ours first to see if it was repairable. We had already upgraded the memory to a 1TB solid-state drive and it was much better than what he was selling. We left (Saturday) and returned on Monday with our laptop. He said since we were coming from so far away (League City) that we could wait while he looked at it. We hung out for an hour and he actually was able to fix the motherboard. He explained what he did but honestly it was over my head. I'm just glad it is working. The laptop he was selling was $550. He fixed ours for less than half that cost and warranted the work for 3 months. Granted, I'm writing this review a few short hours after the repair. Assuming the repair holds, he deserves the five stars. If for some reason that changes, I'll update my review. As for now, we are very pleased.

My Lenovo laptop was giving me a hard time starting up so I called Houston Computer Repair Experts…read moreand they were able to help me the same day. I took my laptop in and they were extremely friendly and quick and knowledgeable about my laptop. The next day I had my laptop back with me and truthfully it was running better and faster than when I first bought it! They're truly experts at what they do and you can definitely trust them with your electronics. They did quality work and my laptop was cleaned up on the inside and outside! Thank you so much! Extremely fair pricing as well.

The service was very good. I had a DLL monitor to fix. I liked the speed, clear communication, fair…read morepricing, and technical skill. Was fixed fast ! Both were very sweet and would respond fast. I really like their service. If I could give it 10 stars I would.

Second visit, each time great service and very fair prices!…read moreI would highly recommend them my friends.

The facility itself is nice. The people are nice. However I just think it's weird to give your…read morepasscode off to them. When I got my phone back, I had a random screenshot that I assume is from the app that was downloaded to my phone. Yes an app downloaded to my phone. They didn't tell me there would be an app downloaded to my phone. It just felt a little strange the lack of communication to inform me of what would be done apart from replacing the phone. I'll show screenshots of what I'm talking about. Not sure if this is normal when it comes to getting your screen replaced. Please let me know what y'all think

My laptop fell from the coffee table and the screen promptly discolored, but not cracked. I…read morereached out to several IT shops. Jamon at GND promptly requested my laptop's serial number. Within minutes, he emailed back and said that my laptop was still under warranty. Basically, he talked himself out of a job. I have not seen too many techies rising to that level of service. None of the other two computer repair shops suggested any warranty service because I suspected that it was simply against their pecuniary interests. So, I called Lenovo, got a technical ticket created and I am sending it back to original manufacturer.

Super knowledgeable with the heart of a teacher! The owner was happy to answer every question I…read moreasked. His expertise is vast and he happily referred me to other service providers for anything he couldn't service himself. His great relationships with the other tech service providers makes him a one stop shop (which I was definitely looking for). He makes house call and offer the best rates I've gotten thus far. Highly recommend!!

Excellent work and service. Quality of the repair is perfect. They replaced the screen. Good…read morevalue.

I had them replace a motherboard in a laptop. They were fast, friendly, and reasonably priced…read more Great customer service. I will definitely use them again. I think a lot of these bad reviews are from people with extremely unreasonable expectations.

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Always a great selection of products and accessories. Pricing is competitive and it's nice to be…read moreable to go into a store and find so many hard to find items. Whether it's a brand new release product or vintage electronics piece, you can find it here. Staff is mostly friendly and willing to help although since it appears they're probably commission based, you can tell early on what kind of help you're getting. If you're a PC builder, this place is an absolute must to visit. If you're not into talking to staff, online ordering is easy and fast as well.

Received great customer service. I was sent here on a mission and staff was very helpful! This…read moreplace is so big and overwhelming if you dont know what youre looking for. However, if you look lost someone will assist you with a smile.

Took in an Epson EcoTank all-in-one that had been flipped to the ground and the scanning bar was…read moreoff track. I had checked in advance with Nerds-to-Go and sent a photo of how far off the scanning bar was before I brought it in to confirm they could work on it. I understood that once they got into the machine it might be too expensive to repair and there were no guarantees. After taking it in and paying the $99.00 diagnostic fee, I got a call a couple of days later saying. It seems that they had done some more research and realized that given how far off the track the bar was, this was something they were not comfortable fixing and needed to go to an Epson-certified tech as it would require going into the motherboard of the machine. Although I realized that this might not work out from the get-go, from what I can tell, they did not even look inside. I am frustrated I paid $99.00 when they knew the machine, had a photo of the issue, and only did research after I brought it in. The people seem lovely and professional and I REALLY hope this was a one-off for the company and not the way they normally operate.

Tony and Whit at NerdsToGo took very good care of me and my laptop! I got fast and friendly…read moreservice. My laptop had been suffering from neglect as I've been spending more time with my desktop and iPad. So it started rebelling and functioning at half the speed of backwards. The guys at NerdsToGo waved their magic wand over it, and now it's like a brand new computer. The relationship with my laptop is rekindled! Thanks NerdsToGo!