As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

They did such an amazing job! quick fix for such a great price. Would definitely come to this place…read moreagain!

Phones and laptops become a lifeline when your sons and daughters go off to college…read more We ran into a huge problem with a laptop a couple of weeks before school started. Quick Fix not only took care of the problem, they also took time to explain what went wrong, how they fixed it, and how to avoid it happening again. I only take my electronics here for diagnosis and repair.

He will overcharge you and, in my experience, try to pass off low-quality parts as legitimate…read morereplacements. I brought my laptop in to have the screen replaced. He told me he needed to keep it for several days while he waited for a "specially made" replacement part from the manufacturer, and charged me hundreds of dollars for the repair. When I got the laptop back, the screen technically worked, but the graphics quality was noticeably worse. Everything looked gray and washed out, whereas the original screen was sharp, vibrant, and had much better color. I checked the computer's work log and found that the replacement screen had actually been installed less than an hour after I originally dropped the laptop off. That made his story about needing several days to wait for a special manufacturer part extremely concerning. It appeared that a generic screen he already had in the office was used instead. I paid hundreds of dollars based on what I was told about the repair and the part being ordered. Finding out afterward that the work log told a very different story was incredibly frustrating. Be very careful and ask questions about exactly what parts are being installed and when. I would not recommend this experience.

Very knowledgeable and I have been coming here for 20 years for repair and the occasional data…read morerecovery. They were very experienced and fast.

I've been here a couple of times for laptop repairs. They get a quote back in a day or two and…read morekeep you up to date on the process. Let's keep small businesses open!!!

I searched for a friendly/professional/honest computer repair business for a long time; my search…read moreis now over!! The Komputer+ team met with me, diagnosed my computer needs and resolved all my hardware issues in record time. They provided cost-saving options that really surprised/impressed me. If you are in need of computer repair service of any kind, please try Komputer+ on Wilcrest and 59 before you go anyplace else, you will not be disappointed. As a retired/disabled Naval veteran and senior citizen, I found them to be very patient and not condescending as some companies can be when dealing with the elderly. Thank you Komputer+ Chrit's presence be with you always! Terry S.

Expert Computer Solutions has been taking care of my small business IT needs for over 8 years now…read more Always great and attentive to our needs. They've always been willing to tailor solutions for our business, which I consider a great value to their company. We have replaced physical service twice, moved and migrated servers from one location to another office location. Allen devices are on their maintenance plan, and help is always one email away. Great capable team, both on the sales team and on the and support team. Give them a call. Rob.

Invaluable Service! Our Dispatch Server Program went down, and business functions were practically…read moreparalyzed. Expert Computer Solutions really rescued us. They came down right away and got us back on-line in less than two hours. Later on, we had them implement preventative measures and monitor our server. It hasn't happened since! Alissa Ouspenskaia. Best Care Ambulance Service. bestcareems.com

11.17.25 The single biggest benefit to our company since having Impress Computers take over our IT…read moreand enrolling in their managed IT Services program is that we have no more concerns about IT. They have totally taken the worry/stress out of the equation. We pay one monthly fee and they take care of everything. It's that easy. We feel Impress does better than other IT firms we've worked with in the past because they are actually pro-active. They monitor our entire system to make sure everything is in working order and with quarterly reviews, we can tackle any outstanding issues, if we have any, and plan for the future with laptops that are out of date, new antivirus coming out, etc. They even send out a new online safety training video every month straight to your email. They demonstrate that they truly care about you as a person and the people in your business. If you're on the fence about choosing Impress Computers as your IT firm, I would say, it is well worth the risk. Their response time is unmatched compared to other firms I've worked with. We create a trouble ticket and they respond within minutes or within the hour almost every single time. Impress will work WITH YOU through every concern. Their program is thorough and well advised to take good care of you and your business. You'll find yourself happy and stress free from the burden of IT. They come highly recommended. Just do it! You'll be so glad you did.

I want to share my my experience with Impress Computers. Having lived in Katy for 30+ years, I have…read morehad the opportunity to need computer help and repair many times. As a non-techie, sometimes I didn't even know what I needed. I have used many businesses before I found Impress. This business is run so well and truly cares about helping you. If you have a simple question...they answer it. They don't force you to leave your computer if you can do it yourself. They are efficient, very very helpful, and love what they do. They have REAL certified technicians who are equally willing to talk to you if needed. The owner, Roland, has a very interesting background. He sends a very pertinent email to warn clients of impending threats they are seeing a lot of, and other critical notices that the average person would not know about...like when MS will stop supporting certain major software which could make you vulnerable to attacks. I can attest to their integrity and I've always always been appreciative of their help, repairs and willingness to help me save money. Never again do I question the work or need.

The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

He could not install HP printer fuse on my $1000 printer and wasted the fuse that I had bought from…read moreAmazon for $180. Very much disappointed by the way he handled the brand new fuse and took it apart such that now I am unable to return this to Amazon. I had put in $400 color inks that have now been wasted. I am in a shock to see that my printer has been ruined.

I went here to get my iPhone XR battery replaced. Repair service by Aun was fast! I set an…read moreappointment ahead of time but they also do walk ins. A week after the replacement, I had trouble with the touchscreen. He replaced it for no charge at all. Stop by here for quick phone repair ‍

Horrible brought in phone because it wouldn't charge. Paid diagnostic fee. They said bad mother…read moreboard I said fine replace it. I pick up phone I asked if they replaced motherboard he said no they fixed it but now my screen is broken. They charged me full price for a motherboard and tried to charge for a new screen. Later called and said they would do it at cost! Nope would not recommend anyone take their phone here for fixing or repair!