They are rude in hang up in ur face in have no respect at all in I was calling to ask questions in…read morethis guy was getting mad at me for no reason

My MacBook screen went out and Apple was going to charge over $700 to fix and even suggested I…read morepurchase a new one. I called and got a good rate and fast service. Highly recommended. I'll be bringing other computers for repair.

The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

He could not install HP printer fuse on my $1000 printer and wasted the fuse that I had bought from…read moreAmazon for $180. Very much disappointed by the way he handled the brand new fuse and took it apart such that now I am unable to return this to Amazon. I had put in $400 color inks that have now been wasted. I am in a shock to see that my printer has been ruined.

He will overcharge you and, in my experience, try to pass off low-quality parts as legitimate…read morereplacements. I brought my laptop in to have the screen replaced. He told me he needed to keep it for several days while he waited for a "specially made" replacement part from the manufacturer, and charged me hundreds of dollars for the repair. When I got the laptop back, the screen technically worked, but the graphics quality was noticeably worse. Everything looked gray and washed out, whereas the original screen was sharp, vibrant, and had much better color. I checked the computer's work log and found that the replacement screen had actually been installed less than an hour after I originally dropped the laptop off. That made his story about needing several days to wait for a special manufacturer part extremely concerning. It appeared that a generic screen he already had in the office was used instead. I paid hundreds of dollars based on what I was told about the repair and the part being ordered. Finding out afterward that the work log told a very different story was incredibly frustrating. Be very careful and ask questions about exactly what parts are being installed and when. I would not recommend this experience.

Very knowledgeable and I have been coming here for 20 years for repair and the occasional data…read morerecovery. They were very experienced and fast.

Quick service. Gave straight up advice and recommendation options. Decent pricing for the service…read moredelivered.

My Lenovo laptop was giving me a hard time starting up so I called Houston Computer Repair Experts…read moreand they were able to help me the same day. I took my laptop in and they were extremely friendly and quick and knowledgeable about my laptop. The next day I had my laptop back with me and truthfully it was running better and faster than when I first bought it! They're truly experts at what they do and you can definitely trust them with your electronics. They did quality work and my laptop was cleaned up on the inside and outside! Thank you so much! Extremely fair pricing as well.

Reliable. Computer talent beyond belief. Sympatico…read moreDeserve 10 starts. You cannot do better. Honest people Trustworthy

Lantel (sorry if I misspelled your name), Jason, and Cooper were all very helpful with my PC! They…read morewere able to figure out the issues, I managed to get new RAM and all is well. 100% recommend.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Excellent quick computer repair! Always friendly and fair pricing. My go to place for parts and…read morerepairs

I have been using this place for over 10 years and I have never been dissatisfied. Kevin is very…read moretalented with computers and his pricing is fair. The only con is that he may or may not open his business at the designated time, which is annoying and strange. Oh, make sure you bring cash. He doesn't take credit cards and I don't blame him.

I am an advocate for small business owners and my experience with Kevin at Houston Computer Help…read more(HCH) reminds me why. I was having problems with my laptop and could not find out why. I came to HCH with the intention to determine if my computer was worth fixing or should it be replaced. Kevin exceeded my expectations and provided me with the information required to purchase another computer. He was very thorough, and I had all the information to confidently buy a new laptop.