I had an issue with the screen I received, it turned out to be a supplier issue (mixed hard OLED with soft) I reached out about the issue, and the owner of parts4cells personally got ahold of me to fix the issue, with snappy responses and true concern!
At first I was skeptical (figured they were purposely selling hard oled in place of soft) but as with all suppliers, they get their supply from a foreign supplier themselves. If you check the box, it does say soft oled on both the original and replacement, and is sealed from the original foreign supplier parts4cells ordered from, so clearly it wasn't parts4cells fault.
Long story short parts4cells took my word with photo evidence and overnighted a screen to me (crazy expensive and not needed in my case, but wow does it show their amount of customer care) the new true soft oled is amazing, and I will be ordering from them in the future as it has held up in our durability tests well (we repair cell phones, but use alternate suppliers to order from)
I highly recommend orders from this company, any issues, just reach out. The customer service here is above any other supplier Iv used in the past, and their screens are A+ quality for pennies on the dollar! read more