We absolutely love this place. Great selection with the friendliest, most helpful staff. Can get a…read morebit pricey for some of the larger plants (compared to other nurseries in the valley without a storefront), but for the most part, affordable prices across the board.

Sold our bought-and-paid-for tree to another customer…read more Last Friday we paid for a tree in the greenhouse. The greenhouse manager personally assured us she would tag it with my name and hold it until we arranged pickup. Over the weekend, they sold it to someone else. We found out when we showed up today to pick up the tree we had already paid for. Staff left us sitting alone for 15 minutes while they tried to figure out where it went. Nobody came back to update us, so I had to walk to the front myself to learn it was gone. When I asked for my money back and told them how disappointed I was, all I got were blank stares and what felt like a condescending apology, like I was inconveniencing them! Not one person acknowledged that they failed us. Nobody said "this is on us." Nobody said "our system broke down and we'll work to be better." No offer to find a replacement. No discount on a future purchase. No manager stepping in. Nothing. That's not a one-off mistake that could be recovered from; it's bad customer service and there's no recovering from that. A nursery's word should mean something. Here, a "hold" from their greenhouse manager means nothing. They made the mistake and then made it worse with their indifference. If you buy from Berridge, put it in your car before you leave, because a paid-for plant with your name on it isn't safe overnight. Better yet, take your business somewhere that honors its commitments and acknowledges when they mess up.

We had a great experience working with Leon at Moon Valley Nurseries on 7th Street in Phoenix. We…read morewere dealing with an issue with one of our trees, and Leon truly went above and beyond to take care of us. He personally came out to our home to look at the tree, review our watering schedule, and even took the time to walk our property and give us his recommendations on watering and nutrients for our 50+ plants and trees. Leon is extremely knowledgeable, helpful, and genuinely cares about his customers and the health of their landscaping. It's rare to receive this level of personal service anymore, and we really appreciated the time and attention he gave us. Thank you, Leon, for taking such great care of us. We highly recommend him and the Moon Valley Nurseries team on 7th Street!

Scott Miniear, Arborist with Moon Valley Nurseries, came to evaluate two Pygmy Palms that, even…read morewith our care as instructed, were not recovering after MV planted at my home in July. Scott was GREAT. He cut through various watering advice and general expectations about the trees, leaving them much healthier-looking. Thank you, Scott!

Store is clean but all of the handicap parking that is a huge part of the front of the store kinda…read moresucks having to walk in the heat from 10 rows deep of open spaces because you can only enter the east side of the doors. The west side you'll be in the self check out corral. Self check out- there's cameras and security you don't need four people just goofing around in their phones in this area when you could obviously put them to work with cashiering to cut the lines down, or have them stock and help get the store properly stocked. Security- there's an armed rent a security guard at the entrance not the exit which is weird. Restroom- what you'd expect from a Home Depot filthy!

Huge shout out to Victor for assisting me with Turf choices, knowledge decisions!! Hands down you…read moredefinitely know your information and I just wanna thank you for taking the time to explain everything that I needed to know because when I left, I felt so able to discuss with my husband so we could make a decision. Thank you for all your professional knowledge!!! I'm so happy And just know you're definitely an asset because you have great customer service skills and you take the time needed to make sure questions are addressed with your knowledge

We have been going to Whitfill for over 20 years now! What started out as Christmas tree shopping…read morewhen our boys were little has now turned into a yearly tradition that we hope one day they will continue with their own families. Not only do we go to them during the holidays but rely on them throughout the year when we need additional plants and trees for our backyard. We first started using Whitfill back in the early 2000's when they were on 40th street south of Roeser. We literally lived across the street from their nursery and when they moved to their current spot on Southern we followed! We have decades of photos with our boys standing next to the tree they choose for Christmas and the tradition continues now with our Sphynx cats! They used to have a peacock walking around but unfortunately he is no longer there. They are pet friendly and we are comfortable taking our cats there in the stroller. Not only are their prices and tree selections the best in town but their customer service and knowledge of anything tree related is vast! They know what they are doing and don't try to upsell or get you to buy unnecessary items. They are the real deal!

This location is driving me nuts with the lack of labels and prices. I'm often driving by and love…read moreto stop for plants, but its frustrating to wander and find plants you can't figure out what it is or what it costs. I shouldn't need to walk all the way back up front to ask -- and I've been giving the wrong information before anyhow. Its important to know what kind of plant you're buying for multiple reasons. The other Whitfill location (off Guadalupe and Cooper) doesn't have this issue. Overall I think the plants are pretty healthy but after having an issue with lack of labeling (on both the kind of plant and pricing), having been given the wrong plant info on a plant, and after having asked if they had Pink Fairy Duster and being sent off in a direction to wander and never find it on my own, I'm really over this location.

I would like to thank Jerry in plumbing. He was right that changing out a disposal is not that…read moredifficult and is not time-consuming.

Say what you want about Home Depot, but this location has become my one-stop shop, and honestly, a…read morebit of a ritual. Yes, it's a little pricier than some competitors, and inventory can be hit or miss depending on the day. But there's no other store within 10-15 miles that can replace what this place offers. Friendly (and often even reliable!) service and selection make up for the occasional disarray

No issues really based on several visits. It is a large home warehouse place. I would rather go…read morehere than Home Depot. This is the closest location to me. A few things to note. The last time I went I bought flowers that died way too fast. It was even before it got too hot as the listed recomendated heat was fine. Since they were really cheap I did not care too much. However, the staff did give me some misinformation on the product. Say la vie. Today I went again. I had a very specialized DIY need. While the worker I stopped was super friendly she did not really have any ideas to help me with my request/project. Maybe this is more an unreasonavble expectation I have from workers who work in places like this to help me in areas I am not as knowledable about. Sorry if that is the case. I won't hold it against them. I only went in person because I had to measure and size match on a product and did not want to risk a wrong online purchase. When I went I pay they only had self checkout. I am not a fan of self check out. The place is exactly what it is and what you think it should be. The parking lot is huge so no issues with that.

If I could leave 0 I would. THIS HAS BEEN THE WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE. I saved…read moreup for months to buy new appliances. I bought these appliances and scheduled to have them installed by the lowes professionals. A few weeks later, my fridge and oven come in and I am so excited. Except the fridge is too wide for the space. I tell the installer I want to refuse it due to the fact it is too big and I want to exchange it. He tells me he already cut the power cord to my old refrigerator making it now unoperable. So I have this huge fridge in the middle of my kitchen now that does not fit but I am stuck with it because I have no other option to store my food. The installer knows he messed up and leaves without installing the oven either. The next day I wake up to the smell of all of my food in my fridge now rotton. Since the installer never installed it, just plugging it in (which I did when he left) did not turn it on. Now hundreds of dollars of food has now gone bad. AND MY OVEN IS STILL NOT INSTALLED. I go to Lowes, spend hours there getting it taken care of. They set up another service date for them to come out and install the oven they were supposed to install last week. They give me a time of 12-4pm. They get here at 10am when I am in a work meeting and my phone is on silent. They do not knock on the door and they just leave. I am now having to call to get it RESCHEDULED FOR THE THIRD TIME. for tomorrow. Can't gurarntee they will even show up when they say they will. I AM ABSOLUTELY LIVID AT THIS EXPERIENCE. DO NOT..WHATEVER YOU DO.. DO NOT BUY APPLIANCES FROM HERE AND HAVE THEM INSTALL THEM. THEY ARE HORRENDOUS AND DO NOT CARE AT ALL. YOU ARE SENT TO CALL CENTER AFTER CALL CENTER AND NEVER GIVEN A SOLUTION.

I shop at this At Home at least once a month! It amazes me…read morehow clean and organized this store is! The customer service is beyond amazing, very friendly,helpful and attentive! Sara, the umbrella department supervisor is incredible! She helped me with selection and assisted me in getting a umbrella stand from another store! She was wonderful and so helpful! Kudos to Sara! Dr Conley

There are a number of stores to buy stuff for homes, but the one that has the right name and some…read moregreat items at great prices is none other than At Home, which has a store near me. My wife enjoys shopping here, and I enjoy taking her and keeping her company as we both look around. We most recently stopped by At Home looking for black out curtains and for a rug/carpet of a certain color. We ended up finding both but only bought one for now. My wife had a birthday coupon to use for a discount off an item. We also found other items that we put aside in our mind to come back and get another time. On previous visits, we either got outdoor patio cushions, grilling supplies, holiday items, or framed pictures to name a few. If you visit the At Home Phoenix location website (https://www.athome.com/store/arizona-phoenix), you will find plenty of items listed including sales and clearance items, a store map and directions, store hours, the return policy, Q&A, and more. Shopping options include pickup and delivery. The store hours are 9 AM to 9 PM daily. By joining their Insider Perks (for free!), you can get a 15% coupon off on your next purchase, a birthday coupon for 15% off, exclusive Insider Perks Deals, hassle-free receiptless returns, gifts with purchase, sweepstakes and more. I have enjoyed past contests and sweepstakes in the store including a scavenger hunt during the Winter holidays of 2024. Also on their website, you can take advantage of a free 2-hour pick-up or same-day delivery starting at $10. This store has helped us make our home feel like a home thanks to At Home!

We went to The Green Goddess in search of a replacement for our old, ugly, cracked, oversized,…read morecalcium crusted , algae infested, splashing monster of a patio fountain. We found The Green Goddess website and they're nearby. I was dreading the whole thing, thinking we wouldn't find anything that would work. And then there's the whole take-it-out and make-the-new-one-fit-the-hole issues, what about the plumbing and pump and so on. Hubby is much more level-headed, so we went. Wow, the business is so much bigger than you can see from the street! Excellent selection. We wandered around, trying to find what we liked. Such an amazing variety of working fountains on site! We saw one that was perfect, a design that would eliminate the splashing and cleaning drama, and a better size for our space. But wrong color. Along came Sara Cervantes to assist. Good grief, she knows everything to know about this stuff! She walked us all around the grounds showing us pots that would work, and they could make it into a fountain. We made the selection, she had guys come with fork lift to load it up, we made quick decisions about installation date, and BOOM we were done. Got great advice on maintenance. The installers came on the chosen day, dismantled and removed the old monster, and did a beautiful installation job. All of the employees are incredibly knowledgeable, professional, helpful, and nice. Couldn't be happier! Just go, already!

Awesome nursery! Came here with my parents while they looked at stuff for their backyard and bright…read moremy son too. They have a lot to look at and choose from here, they have a little indoor area but most of the items are outside. My son especially loved the pond with the koi fish, the birds, and the chickens! I'm not super far from here so I'll have to come back next time I'm in need of anything for my own backyard! Or just if I want to hang out with some cool birds! The lady working here was nice and helpful as well!