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    White's Boots

    3.1 (44 reviews)
    Closed 8:00 am - 6:00 pm

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    Boots after three years of wear

    This is a review after three years, and near 5 days a week wear. It is also in part a contrast to shallow negative reviews left by over-entitled and self important folks that given the world, would NOT be happy. Firstly the boots are top quality, and near bullet proof. Purchased the Cruiser model in black waxed flesh. Very little break-in needed, and had zero hot spots once tongue was broken in. Store was super busy the day I was there, with a little patience, the staff got to nearly every one and were very helpful. At least one person walked out mumbling under their breath about the wait time, and honestly Whites does not need a customer like that anyway. After about a year, my left boot developed a squeak. I took them back in, and whites took care of the squeak by re-bottoming the boots. Yes...... this took some time, but I was happy to wait, and cost me nothing. Not advertised as such, but these have been nearly weather tight. Many hiking trips, and backpacking trips where they have been in wet weather for hours/days and very little gets through to socks. They are costly, but considering a US made boot, by a family business, and opposite of the "Walmart" throw away culture, absolutely with the price IMO. After three years a hard wear, boots are still in perfect working order. If you're a nit-pick type, there is some uneven-ness to hand made boots. Go by cheaper factory made boot, or some fashion brand. Not a hand made boot. YELP..... you really need a thumbs down for reviews, which should include mine for those bothered by calling out the over entitled and self important. :)

    No more sore feet!

    62 year old male, suffering from Planter Fasciitis. Tried everything, insoles, expensive shoes, nothing helped. Decided to try a different approach. I ride bicycles long distances, thanks to form fitting, Leather, Brooks saddle. My butt never hurts. Also tried hundreds of dollars worth of exotic bicycle seats. Nothing worked till my son bought me, what looked to be the most uncomfortable looking, hard leather Bike Saddle. After a reasonable break in. No more sore bike Butt! Stood to reason, leather could work with my feet too. So, bought a pair of Whites Boots, double leather sole. Can work an 8hr day now with much more comfort and no insoles. Just good ole leather, fitting my foot better every day! Thanks Brooks.

    Squeak, squeak, squeak

    Exercise caution and temper expectations. The company has obviously established a reputation off their stellar build quality but will still output the occasional dud. Had a pair of MPs develop a very prominent and persistent squeak in the sole in about six months of use in an office / automotive repair environment. I was an idiot and thought it was something that might work itself out but here it is about a year and a half later and it still sounds like I'm walking on wet floors wherever I go. Kinda embarrassing. Repairs for such a thing outside warranty? $200 plus covering shipping. These were purchased direct from White's. The process for initiating repairs was otherwise quick an courteous aside from the pricing. I'm a huge proponent of paying the premium for an exceptionally high quality product with the assumption that said product will last for much longer than average and be conducive to repair. I don't think what I purchased meets either criteria and I guess I'm just disappointed.

    Thighmaster M.

    Arguably the best hand-made leather work boot company. I have a pair of their Smoke Jumpers that are a work of art. My daily shoes are a pair of their "semi-dress boots." My spouse is in love with a pair of two-tone "Packers," especially for riding and hopefully, soon, work around "a barn." We just ordered my brother-in-law a pair of insulated Northwests for work in his company's cooler. We order them locally from Goettelmanns Gary Ryans Sport Shop in Santa Clara, CA - where we can fit them, but via catalogue is easy enough as well.

    Huge selection of great boots

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    Been here before for other purse repairs and have always been thrilled with a service and the workmanship. Highly recommend

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    9 years ago

    Excellent service, interesting leather goods, great custom fit boots. Excellent periodic sales.

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    Page 1 of 2

    Ask the Community - White's Boots

    Review Highlights - White's Boots

    As it turned out the Vintage did not fit as the Smoke Jumper so White's adjusted the size and they are now fantastic!

    Mentioned in 3 reviews

    Read more highlights

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    Famous Footwear

    2.7(6 reviews)
    4.0 mi

    The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

    I have always loved this Place but this year when I went to go get school shoes teresa the store…read moreManager was extremely rude and uninviting we were simply looking at the crocs and trying to put them back the best as I could as the store was already a mess and shoes were not in the right place. Then Teresa comes over and starts being extremely rude about the way I was putting the shoes back and I apologized and then tried to go back to my shopping. Then she went on saying how we can put them back in the right spot. So I gathered my stuff and left because I was not doing anything to bother anybody or her then I went back in and asked for her name and she said she calling security because I was being disruptive. This lady should not be in customer service this is not her place to be and I will never be back

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    Red Wing

    Red Wing

    4.3(9 reviews)
    0.6 mi
    $$$
    Established in 1905
    Family-owned & operated

    Wowza! I must say their customer service is amazing. My…read morehusband and son have Red Wing Heritage boots and swear by them. Now, since I live in south San Diego, CA- the nearest Red Wing doesn't have the amazing selection complete to this location. So, we stopped by here on our way to the airport to head back home. Remember, due to COVID19- this location (from my visit June 13th)- is practicing social distancing. About 4 people are allowed in this store at a time. I picked the women's Iron Rangers in black. Sunny was the one helping me. Although there were only sizes 8 and 9s available in brown- I figured let me place an order ($10 delivery fee via UPS) to get shipped to my house. At that visit- I felt the 8s were too tight. So, I went ahead and ordered the 8.5s. I had a few questions for Sunny- since Red Wings are a pricey (but, we'll worth every cent) purchase. Since the Iron Rangers are stitched bottom- the product can be resoled for $100!! Heck yeah! Free laces- CHECK! Boot shining- CHECK!! But, Sunny mentioned if the size 8.5s didn't fit- I would have to ship them back to Spokane- to get the correct size. And I would have to pay for the shipping. A week later, I did receive the 8.5s- and they were too big. So, I called the store back & spoke with Kathy (store manager). She made note to have the size 8s sent out upon receiving my 8.5s. Keep in mind- shipping comes from Minnesota. I called Kathy back the following week to inquire about my order and she said within a week. However, I got my size 8s the next day. I specify wanted these boots for riding my Harley. And I'm in love with them. Kathy called me a few days later to check on my shipment. How great is that?! She even mentioned- if my nearest local doesn't have a style shoe I'm interested in- they can actually order it to that store- that way I can try it out! Now I know!

    We were so impressed with the customer service we received today. Kathy was very knowledgeable and…read moretook the time to explain different boots and recommendations. We have been to other locations in the past and nobody has come close to comparing to the exceptional service we received today. If you're considering visiting this store I highly recommend asking for and working with Kathy!

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    White's Boots - shoes - Updated May 2026

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