Great service and response to my hot tub issue. Was knowledgeable and kept the price in line with…read morethe quote. Will consider this company when we are in the market for a new hot tub!

This company does not have the people to do the work they contract and you end up going without a…read moreswimming pool because they want a deposit to hold the fact they will do the job by a certain time and then don't do the job when they say they will. Posted this on their web page: Will you contact me about returning my deposit to repair and open my pool when we agreed please. I had been waiting for you to send me your job schedule but I couldn't wait till the end of summer for a pool. It was supposed to be repaired and opened by Memorial Day but since that is not going to happen I am going in a different direction. After you told me you were over a month behind that was too long. This is not the first pool I have purchased there. Thanks. More labor problems: Linda K. Sunny Isles Beach, FL 214 May 20, 2022 I called white mountain pool to open my pool for me because I just can't do it any more my husband did it for me every year but he died in January. I made sure that I called them real early in April because I know how busy they get two guys came out told me they needed to fix my skimmer I said sure they fixed everything and then they knocked at my door and told me they could not open my pool for me because they just had two guys quit and they just couldn't do it what kind of business does that well they lost my business The money has not been returned and they have not called.

Update: They did…read morefinally come out and finish installing our propane fireplace yesterday. It wasn't the 2 weeks we were initially told, but 6 weeks was a little better than the 8 weeks. Yes, two and a half months from when we purchased the fireplace is excessive, but "all is well, that ends well". We do love the Fireplace and the installation guys were great.

We started by calling the store and inquiring about a pellet stove. The knowledgeable staff…read moreanswered all the questions we had so and we decided to make the trip over to buy the stove. Once in the store we worked with Matt who was very knowledgeable and helped us make a decision. We paid and were loaded up swiftly and went on our way. We are very happy with the transaction.

The variety of workout machines and free weights make this a decent gym, the additional amenities…read moremake it an even better gym. They have lots of programs for all ages and interests. The price is a bit excessive but I'm thankful my work supplements the membership cost. I love how easy the gym is to access and the hours work with my schedule. Having just moved from Hawaii though, I do wish they would turn the temperature up in the weight room. The ladies room is nice and warm, but it's hard to work up a sweat when the weight room is so chilly.

The Works sales staff, particularly Doug were completely inept as they could not determine if…read morereasonable accommodation for a wheelchair user would be allowed. Note: I was asking to accompany my wife in the lap lane while she exercises. She needs a little help. Doug lied about if the manager was there who could make a decision. Doug did not listen when we called prior to coming in nor did the staff communicate with each other. Doug was ill prepared for our appointment and wasted our time. I left angry, insulted, and dissatisfied. Seems completely wrong for a gym connected with a hospital. The Works sales staff should be ashamed and Doug needs a new job. Maybe doing lawn maintenance at a graveyard. There, his lack of listening skills would not be noticed.

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

company is a joke. Awful. don't buy from them. nothing but issues from day one. If you need…read moreanything done it's always a fight

I was warned but I tried to speak with them about pool cleaning and having it done. She asked if i…read morewas a customer i told her that we shop there but haven't done a cleaning before she stopped me before I could try and set anything up or tell her what we needed and told me they don't just do A cleaning only weekly customers and she recommended another place. which i called and they didn't know why i was told to call there for a pool cleaning. she was beyond rude to me and i won't be back.

After several years of poor service we can no longer it as we have given the. Many chances to…read morecorrect issues caused by lack of attention to detail. Example each year we have then open the pool. Each time they do we find a new leak not due to old equipment just lack of attention. This time we had then install a new filter and of course I walk into the pool shed to find a large puddle of water. Clearly they installed it but never checked to see if it was running properly. This is the typical type of service they give and to boot they are arrogant. Customers service is. It their strength. On top of that their prices are extremely high. One would expect better service for such high prices. The last straw was when they charged by credit card without my authorization. Apparently they kept an old copy of my number and pin and use that charge my account and explain to them that this was illegal and fraudulent and ended my service with him. Beware and I long-term partner in your pool service..

If the person we interacted with tonight is the owner of this location, I can confidently say…read moreSundance Spas in Amherst, NH won't be in business in a few more years. The level of un-professionalism my wife, myself, and daughter experienced tonight was shocking--so much so that I'm still in disbelief. How this individual manages to sell any hot tubs is beyond me. We visited Sundance Spas for the first time today, on January 16th at 5:30 PM. We wanted to see the Sundance Cameo in person after weeks of serious research. We're ready to purchase a luxury hot tub, and we very easily may have purchased this one tonight if the experience was 100% different. When we arrived, the store was completely empty despite the lights being on and the door open (they close at 6 PM). After walking around awkwardly for over five minutes, someone finally emerged from the back. He didn't introduce himself at all. He just gave us a "hey" and walked over. He was tall, older, with spiked gray hair and an arrogant, annoyed demeanor. I've done my research, so I knew most of the details about the Cameo already. However, I had a few specific questions about the spacing, depth, and warranty that I wanted clarified. Unfortunately, this man clearly wasn't in the mood to provide answers or even basic customer service. When my daughter sat in the tub and couldn't reach the headrest, (which he looked annoyed she was even doing so and made sure to tell her to take her shoes off), I jokingly mentioned we might need a hot tub booster seat for her. His response was a sarcastic "I guess ...." I then asked about the warranty of the steel frames and he said, "10 years." My wife followed up, asking if he knew why it was only 10 years, and he snidely replied, "What, you need more?" He then added, "How do I know? You'd have to call corporate, I don't make them". The way this came out too was so rude sounding. That surprised us...my wife and I looked at each other like "what was that" lol From there I said something along the lines of: "I'm getting some bad vibes here, so I think we're going to leave now. We came in ready to possibly buy this Cameo, just had a few questions, but apparently you're not interested in selling it. So, we started to walk out and I said "Have a good night"....He quickly replied..."Sensitive, huh?" LOL I laughed in disbelief and was about to turn around to respond but my wife stopped me. I have to say...I'm SO glad we visited this store, because it saved us from a long-term headache dealing with this dealer. We were literally prepared to spend the $18,500 cash tonight on this. But what this guy for some crazy reason doesn't understand is that for a family making an investment like this, they don't just look at the product, they look at the experience, as once you buy the tub, you will be tied to that that dealer. The relationship matters more than the hot tub, since they perform the service for next 10x or more years. Here's my FREE advice to the Owner/Management of Sundance Spas in Amherst NH. If this gentleman is a salesman...fire him...he is going to sink your business. If this gentleman is the owner...get into a non-cusomer service business, because you are not cut out for this. If you are the owner and do want some real advice, here it is: Start by developing a customer-first culture. Greet your customers with a smile. Introduce yourself. Shake their hands. Ask how you can help them and provide thoughtful answers to their questions. This is basic customer experience. When you show genuine care for your customers, your business will thrive naturally. People will be so impressed with your service that they'll leave glowing reviews without being asked. In the hot tub industry, it's not just about the product--it's about building relationships that span generations. To potential customers: do yourself a favor and shop elsewhere. Imagine having to deal with someone like this regarding a warranty?....lol no thanks.

Don't be fooled by the 5-star review from Nathan S. He is a salesman at the Sundance Merrimack…read morestore and possibly the rudest, most condescending person I have ever had the misfortune of dealing with. Trust the other 1-star reviews from real customers, they are spot on. Go somewhere else for your hot tub - anywhere else.

Facilities are for coaches, officials and swimmers. Spectators get a hill to sit on (bring chairs),…read moreopen sun and porta potties. No trash cans available. I believe this is an older pool. It gets the job done but not great for spectators. As a swimmer, no seating. Bring a chair, bring a tent, bring food. I'm going to say this is a DIY pool- they offer a pool, you bring the rest!

I don't know where to start. This place is plant lover paradise. When I first walked in I was…read moreoverwhelmed with plant joy and thought I went to plant heaven. Weather you are new to the plant world or a seasoned gardener they have something for everyone. Houseplants galore, and the prices are amazing. I have found harder to find houseplants here for amazing prices allowing me to affordably build my houseplant collection. During the summer they have every kind of outdoor plant, flowers, trees, shrubs, etc. The inside boasts rows of gorgeous plants, succulents, herbs, houseplants super large and small. They sell gardening tools, soil, fertilizer, seeds/starter kits, plant remedies, gardening decor and have a beautiful selection of pots and planters too. I have seen snake plants here over 6-7 feet tall, enormous fiddle leaf figs, anything you can imagine they probably have it at some point. One part of the greenhouse has cute rustic house decor and gifts. During the winter months they still maintain a large houseplant selection, and turn a portion of the greenhouse into a beautiful Christmas wonderland full of beautiful Christmas decor. They also sell real Christmas trees, pine wreathes and pine decor. The staff is always super friendly and helpful. At one point over the summer I think I came here once a week! I am very happy that they are open during the winter months and are following all Covid safety precautions as well. Definitely helped me cope with 2020. I can't boast about them enough! Also, I'm happy to say that every plant that I have purchased from them has done well and I have never had any issues with pests.

Beautiful selection of plants both common and not so common. Was ecstatic to come here and be able…read moreto find something Jew I hadn't seen offered anywhere else before. A great place if you want to add anything to a plant collection!