Our pool equipment was in need of replacement. Sean was a pleasure to work with efficient,…read moreresponsive and his prices were the best we could find.

From the owner: I am focused on quality work, I have found most pool companies are inconsistent, have high employee…read moreturnover, and charge too much for their services.

There are not enough positive words to describe this crew…read more The absolute best price & customer service ever. From our initial meeting with Adam to the pool being fully installed was less than 10 days. You can tell this company takes great pride in what they do & every employee met us with professionalism and huge smiles on their faces. Not a single huccup and lots of summer left to enjoy our beautiful new inground pool. Very Highly recommended * Dee and Amanda ( Pine Point Scarborough)

If I could I would give Adam and his team 10 stars!!!! They were amazing! Choosing Mowry Brothers…read morewas our best decision. From the initial meeting with Adam, who is the owner of the company, to the project completion Adam does everything he can to make this as stress free as possible for his customers. You will know from the first meeting how qualified and competent Adam is and his team is the same. They are an amazing well oiled machine. They are an extremely diligent, hard working professional group that just gets it done. they do exactly what they say they will - they show up on time, respect your property and just get it done. If we ever had questions, Adam was always available and would go out of his way to make sure we had everything we needed. He has an amazing network of contacts as well so we were able to utilize his network for our propane hookup, electrical work (thanks Chris) and landscaping (thanks Dan). There was no pressure to use those contacts but after meeting them, we knew they were the right choice as well. I do not have a lot of trust in contractors so when I tell you that I highly recommend Adam and his team it is because they are incredible. Adam you made a dream come true for us - our new pool is amazing and I can't thank you enough for everything you did! If you're building a pool - you should look no further.

They come when they say they will, do great work, price is excellent. If they can get to your tub…read morewhen you are not at home, no problem. The best!

The sales team was great. Collin answered all of our questions. Purchasing was easy. Then, kiss any…read morecustomer service you got goodbye. The delivery department is AWFUL. I waited a week like they told me to for someone from delivery to contact me. Nothing. I called and left messages. No response. I finally called the sales team and they reached out to delivery. They left early on Friday and nobody was there. Called back on Monday, and I was not scheduled. I was told. I was told my delivery date would be on a certain date/time. That's not scheduling. I had no say in the delivery. I made arrangements. The week before someone finally contacted me from delivery to ask me questions, then quickly tried to get off the phone, like I didn't have questions of my own. I was given no delivery window. Just told I was "penciled in" for that day and time. So you're now expected to waste an entire day sitting around waiting for people to hopefully show up. Nobody returns emails, answers the phone, returns messages, or even answers their direct phone lines. The only people you will reach is sales. And the most frustrating part, the sales team can communicate with them freely. Just not customers. Not the service I was looking for when you spend $11k on something. It's not even here yet and I already have buyers remorse. We were looking to purchase a sauna for a different place, but we will be going somewhere else to do that.

These guys are the best. They answer your calls, give you honest advice, call you back in a timely…read moremanner. Very professional. I tried to get service from the Sundance dealer in Merrimack and they said "no thanks". So I called Great Bay. Their guy Greg came out an fixed it in no time. Forget the guys in Merrimack and go with Great Bay.

Get this, we bought the low-end hot tub called Sundance Splash from Great Bay Spa last October…read more Over the summer I thought it was losing a little water due to the warm temps. Anyway, in November I finally figured out that it was dropping due to a leak. And when I called Great Bay I realized it was a one-year warranty and it was now one year and a month. If you want to see your electric bill go up even more, just wait until you have to add 50 degree water every few days! Oh well, good luck and be careful what you buy and how long the warranty is good for.

Terrible service. The hot tub stopped working and they scheduled a repair but called the next day…read moresaying that they no longer fix hot tubs. This is a tub I bought from them and they had fixed several problems with it in the past. Mainely tubs fixed it nicely. I would use them for sales or service in the future.

After being repeatedly dissatisfied with another local, we'll-known pool company for opening and…read moreclosing my in-ground pool for the last 3 years, I decided to give Aqua Paradise a try. They opened my pool today as scheduled-first time that has happened. The previous company did not show on the scheduled date any of the three years I used them. I would get a call days later saying when they could reschedule. Both Chris and Kelvin, we're professional and extremely friendly. Far superior than what I have experienced with the other company. They offered suggestions of things I might want to consider, without trying to sell me their services or products. I had a couple questions that they answered without hesitation. If today is a good representation of what Aqua Paradise is about... I am sold and will continue to use them from now on! Happy to have finally found a company that I can trust!

It's so great to have a store here in hampton. but its the…read moreemployee who makes the store Sky is the best ! she is so competent and always willing to give advice not just to upsell product it seems like she lives there always so pleasant and artistic talent so obvious I remember first seeing the mural she chalked behind the test counter Wow !! it still impresses me every time I go in for a water test u are lucky to have such an employee John M

This is the friendliest and most helpful pool supply store I've been to in the past 10 years. The…read moreemployees are very knowledgeable and have been correct in sorting out my various pool "issues". We've had our pool now for 10 years but I only started coming to Aqua Paradise a year ago, wish I had come sooner- it would have saved us a lot of grief dealing with the other companies who didn't know what they were talking about, didn't care what your problem was and would knowingly sell you products you didn't need.

Al is the best. Always on time and gets the job done right. Best independent spa repair technician…read morein the region, hands-down.

Had Al come out to my place to repair a leaky gasket. Gave the entire system a once over and…read moreprovided a run down of the parts and their purposes. Was available within a day of speaking to him and arrived at the quoted time. Very fair pricing and also extremely friendly and knowledgeable. I will continue to use this company for all my needs going forward and would recommend their service 10 times out of 10. Thank you!

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

company is a joke. Awful. don't buy from them. nothing but issues from day one. If you need…read moreanything done it's always a fight

Family owned business. They are very knowledgeable and provide clear and easy to follow…read moreinstructions. Also their water analysis is far more thorough than any other pool place I've used. They are also very personable and friendly. I drive a considerable distance to go there but it's definitely worth it.

I am having the same issue as a previous reviewer. They have had my deposit for a year and there…read moreis zero communication. I have called 6 times this summer (had a mid July install date) . They say they will call back by end of day with a date but never call. They give me a new timeframe when I call back and then that date passes and they don't come or call. I have been polite and flexible but it has been a summer of being pushed off with no communication and it has been really frustrating. I went with them because they are a small, family business and I wanted to support. They seem good for in store purchases but I would not recommend for an install or liner replacement.