Ive been there about 10 times and thought it was ok until today. Terrible customer service,…read moreterrible anti customer policies. A few days expiration on a vaccine with no exceptions sounds anti science and silly.

Do not bring your dog here for grooming if you have a doodle…read more We brought our Cavapoo in yesterday for grooming and he walked out shaved. I will never bring my dog back to this location after this experience.

I walked in to Martha's Garden today to check out some of the clothes that they sell for dogs. The…read morestench of urine was overwhelming. It smelled like ammonia. I felt so sad for the dogs inside - it was stuffy and really dank. I don't know how any dog Owner could leave their sweet puppy here.

It's too bad I only learned about this place during my last month of my work located just a block…read moreaway. I have placed my dog 3x now in their half-day day camp program. This indoor dog park is for dogs 40lbs or smaller only. I like that they have cognitive activities for the dogs and the pups get outdoor walks included in their stay too. They also have easy food drop offs bin. Just write your dogs name on their food bag. I noticed little refrigerators under the front desk area so you definitely can bring food other than kibbles that need refrigeration. The staff are also very friendly and cheery and this makes me feel happy that my dog will be in good care. Each day camp comes with a report card at the end of the day of what your dog did and sometimes there are photos of your dog with their new dog friends or on their walks. Super cute and makes me happy!!

Only great experiences at DDL! My pup always comes home nice and tired and happy. They even offer…read more15 one on one ball sessions

They treat my dogs with a lot of care and attention. Webcams are a nice feature so you can…read morevirtually check in through out the day. Boarding was a pleasure, they texted and sent pictures to let me know how they were doing.

This was my first experience using a doggy daycare, and it was absolutely wonderful. They send…read moreregular updates, which gave me so much peace of mind, and the pricing is very reasonable. I also love that they offer both daycare and boarding, not many places do both, so that's a huge plus. Highly recommend for anyone looking for a trustworthy and well-rounded place for their pup.

What an awesome place! My guy Looooves it here Everyone on the staff are the kindest nicest people…read moreI've ever met and my pup adores them. Highly recommend!

Love Dog City! They always take such great care of my pup Pele! He either comes home with a cute…read morebandana or tie and is perfectly groomed! They do an amazing job. Thank you guys. Also love the easy online tool to book!

Leslie is AMAZING. She always gets my girl leaving looking so good. I love how much communication…read moregoes on, especially having a bernedoodle. Cannot say enough good things about the care and communication we constantly get at DogCity and highly recommend!!!

So glad we found Debbie! I know our pup is well cared for and having an awesome time when we're out…read moreof town! Our pup can be a grumpy old man but he gets super excited when we drop him off. Debbie is great to work and communicate with - love the daily puppy Instagram posts!

I wholeheartedly trust Debbie with my dog June, and just as important June LOVES Debbie. Debbie's…read morepack walks and park outings provide a great outlet for exercise and other four legged interaction that helps burn energy and fosters socialization. Pre quarantine I traveled a couple weeks out of every month requiring boarding for June frequently. I never worry when she's at Debbie's for boarding, I know she's comfortable and getting lots of love from Debbie and her family. Debbie is also really easy to work with and flexible which has been helpful given my sometimes hectic and last minute schedule. June bolts out of the car when we pull up to the front of Debbie's house, tail wagging, bottom wiggling, happy woo woo'ing and I would highly recommend Debbie for all your pups day stay, walking, dog parking, and boarding needs.

i had a business trip and needed my dog to be looked after and cared for, my dog was here a week…read moreand the staff took great care of him! there super professional about making sure all dogs are healthy and safe to be around one another, they even send you photo updates! everyone there is super friendly, i picked up my dog today and he's so happy! i can tell he had a great time with the other dogs.

great people and have trusted them for over 5 years. dogs run in and dont hesitate to head to the…read moreplayroom when I drop them off. best in Seattle!

This is one of the worst experiences I've had as a customer to any service…read more I have a 4 month old puppy and our first experience, several week ago was fine. We had a doctor evaluation and a vaccination. It went well though I was kept in waiting for a long time -- but didn't think much of it. A second follow up appointment was this morning, 3 weeks later. I come in, my puppy is calm and relaxed. We had just spent the weekend with new people and a new dog (our parents) and he did just fine: no barking, no fear, no issues whatsoever. He's never had any negative reaction to anybody or any other dog. The assistant comes out while I was waiting and quickly takes the puppy out of my arms and rushes him into the back room. I ask if they need me to help or anything (since he's a puppy and this is all new to him!!). They said, "no, they aren't allowed." I ask why I was present the last time they vaccinated him, and they said, "Oh that was a doctors appointment." This was news to me -- that I wouldn't be able to sit next to him during it. This is surprising since I'm allowed to be next to my human child when he's vaccinated! So, I sit in the waiting room, and soon enough I hear crying and a yelp. The crying and yelping increase in loudness... it starts getting bad. Fascinatingly, her priority was to charge me while my dog was yelping (so I'm going through the motions of paying for the visit, which is very hard to do while listening to your puppy cry). I ask the front desk if they need me to help. She goes in the back to ask. An assistant comes out and explains to me that they haven't even started the shot yet and that the dog is trying to bite them. I tell them he's just a puppy and is probably terrified. The doctor (presumably) comes out and explains to me that they're trying to put a MUZZLE on the dog and that "I won't put my staff in danger." When I reminder he it's a puppy and that he was fine the last time I was in and that maybe he just needs me to be there to calm him down -- she explains to me that the dog will need socialization and that he's dangerous. And that "maybe I should find a different place." It blows my mind that she thought my tiny little 5.7 lb puppy was DANGEROUS! She says, "well maybe we can try with you but the second he opens his mouth we're done." At this point, I've had an enough and tell her I'm going to find somewhere else. This was beyond frustrating. I'm a NEW puppy owner -- never had one before. I'm trying my best -- as far as I can tell, my puppy is fine. We have people coming to the house all the time. He meets with other dogs just fine. He's non-reactive on walks (absolutely NOT reactive). He's already house trained! He knows tons of commands already having only had him for 3 weeks -- "sit", "crate", "water", "outside", and we even trained him to push a button (we're trying to teach him buttons for words). The issue is the dog simply was terrified and they made it far worse by forcing him -- and trying to PUT A MUZZLE ON HIM. He's never seen a muzzle in his life... of course he's going to freak out. This was traumatizing to both me and my puppy. This place SUCKS.

My dogs and cat have been established at this clinic for several years. My experience with this…read moreclinic shows that they lack compassion, they lack professionalism, and they lack the knowledge and expertise required of their station. The only reason I gave 2 stars is because 1-star ratings lack credibility, and I want you to take this review seriously, and to take your pets somewhere else. For example, when my dog was in a medical emergency, in which both his vision and his life were on the line, the only thing I asked of The Family Pet, who had seen him three days earlier, was to make four outgoing calls on his behalf in order for me to schedule an emergency appointment with a specialist. That is the ONLY thing I asked of them. William at the front desk literally told me, with my dog in the middle of a medical emergency, and with my dog's vision in immediate jeopardy, "We only have the time to make one outgoing call for you. We're too busy to help." I begged. He literally said, "I can't." I said, "Please do your best," and instead of promising to do his best, he put his energy into making excuses as to why the clinic's overwhelming level of business justified his lack of compassion, abysmally poor customer service, and outright neglect of a patient experiencing a medical emergency. So, that is the kind of compassion and quality of care you can expect from this clinic: they will put more energy into justifying their lack of helpfulness than they will put into creating solutions. I should also note, my dog had seen the vet 3 days prior to this incident. He had stage 5 cancer, and the veterinarian didn't notice. She gave a dying dog a clean bill of health and a recommendation to see an ophthalmologist. So, in addition to the quality of customer service, you can also expect clinicians who confuse having a medical degree with having a certificate from the dog training academy. For the sake of your pets who deserve MUCH BETTER, please choose a better clinic.

The employees are so kind and helpful! As I was checking in my pup for a grooming appointment I was…read moreapproached by a lovely employee who offered some guidance with food options, treats and other health to food related questions!! My pup came back clean and very happy & I came back with a little more knowledge on how to care for fur babies. That's all I can ask for! Will be going back

I've lived in the neighborhood for 30 years. Great dog has successfully stayed in business for 25…read moreyears. The owners know how to hire exceptional people. I was greeted upon entering the shop. That is uncommon, 1st class service! Both Sophie and Ashley were pleasant and acknowledged my dog and I asking how could they help. My dogs have received training and grooming at competitive prices. Sara is a gem! On short notice, I was fortunate to have Cooper's nails cut. He doesn't get nervous anymore. Sara has a way with him. I'm grateful to everyone there because they genuinely love dogs and are devoted to caring for our beloved pets. Kudos.