I cannot say enough good things about Snuggles Inn, but I will try to provide a comprehensive review, and explain why, I personally, would never take my cats anywhere else--not even if you paid me.
We've left our two cats with Nancy and Jerry twice now--once for about a week and then the second time for three weeks while my husband and I were on our honeymoon. Taking our little ones there is a completely different experience than boarding them anywhere else, or hiring a pet sitter, and we've looked into all of the options in Western Washington. Pet sitters usually only come by once a day, and then you pay extra if you want them to spend extra time with the cats, and you have no way of verifying whether they did spend the time or not. We have boarded our cats at the Petsmart PetsHotel once before, and once we found Snuggles Inn, we immediately realized that it is a night and day difference compared to anywhere else.
Nancy and Jerry take such wonderful care of our cats, and they genuinely enjoy having them--it is obvious from the moment you meet them. In fact, our cats don't even want to come home--they are treated like absolute royalty at Snuggles. The entire, enclosed downstairs cat "living room", the cat condos, and an enclosed, safely secured outdoor garden are the cats' stomping grounds while we are gone. Snuggles provides such loving care, and extra time with the cats that they would NEVER receive if we boarded them in a petshotel or a vet's boarding facility. The condos where they sleep at night or lounge during the day are very spacious, and each has a unique offering like a window or a special cat house. The living room abounds with toys and special cat hideouts that our little ones just adore. To our delight, we learned that the cats never mix with other cats, so they are not fearful or nervous (they only take three "cat families" at one time so they make sure they care for them like they're their own), and each cat gets lots of individualized, constant attention, so if you only have one cat they are still given tons of attention and love--brushing, play time, cuddling, tv-watching. Someone is there first thing in the morning, and last thing at night, and because Nancy and Jerry live there, they are able to aid the cats if something were to go wrong over night (unlikely, but it always scared me that all the animals were locked up and left alone in a commercial boarding facility overnight or that your pets would be left alone entirely with a pet sitter until they showed up for their next visit).
Most importantly, dropping our cats off at Snuggles does not feel like dropping them off at any other boarding facility--Nancy and Jerry spend extra time showing you where your furry family member will stay, talking to you, letting you spend time with your cat, answering questions, etc. It's like leaving them with a dear family member or trusted friend, instead of feeling like the hourly employee you are leaving your cats with just wants 5:00 to roll around so that they can go home. Really, it's a world of difference, and the cats are so much happier and healthier for it.
Now, we plan our travel around Snuggles Inn's availability--if they can't take our cats, we simply won't leave them with anyone else. I can't recommend Snuggles Inn highly enough. read more