Second time they got over on me! Tried to lie and charge me half hour of labor to drill out a fucking screw, I then had asked for this Mysteriously screw back but He said they couldn't find this screw. Wtf is up with that? Going to get in touch with the Better Business Bureau and let out some steam. read more

I have had nothing but great experiences in this shop. I bought my bike, crash bars, oil, gear, and most recently my windshield from these fellows. I am always welcomed. Everyone says hello. I bring my friends in. They have always gone out of their way to assist me. I saw a couple of the "single star" comments and that really puzzles me. Perhaps they came in on a bad day. I have come into this shop many times and have always been treated well. They know their stuff and have great assortment of bikes and prices. read more

Terrible service after the sale. Will not buy from them again. The positive reviews must be fakes. read more

Bad reputation. Never met anyone that has anything good to say about this place. Overpriced parts served with extra attitude if you're willing to bother the staff. read more

Absolutely love this place and the folks that work there. Never had a bad experience. I saw some of the one star posts and had to laugh, if you want great deals on bikes and accessories from knowledgeable friendly folks, this is the place, if you want to be placated and worshipped, go to a spa. Suck it up winers. Love me some SB Motorsports !!! read more

Pretty shitty, I walked in on Saturday around 2:00pm there was maybe 3 other people In the entire store. I am looking for a nice cruiser but I was in the store for at least 15 minutes with not even a hello, much less any kind of service. How do expect to sell something if the employees at the dealership don't care? Baffles me :( read more

Wanted to update my review as I continue to shop here. Went in today to look for some new gear. Was promptly greeted with familiar faces and lots of help. Found that the helmet and gloves I was looking for were not available, but Cory and one other employee (didn't catch his name, but remember him from before. He helped recommend gloves without stretching my budget past what I was comfortable with. I'm sure he knows who he is) spent easily 20 minutes with me recommending gloves, busting out a sizing chart to ensure fit for ordering, and even assuring me that there was no pressure should they not fit. Then moving on to the helmet I wanted, they again assured me that not only could they get the helmet right away, but they'd give me a deal beating out Revzilla's price! Not sure where all these bad reviews are coming from, I've never experienced anything like that. Even when they're busy, I'm still guaranteed a "hello" when walking in the door, and know someone (usually Cory) will be behind the desk waiting to help if I need it. I'll be back in a few days to pick up my gear, and with any luck back again when the boots I want come off back-order. Gotta appreciate a local shop working hard to keep the local riders happy! KCCO! read more

I agree with you Brandon R. Terrible customer service. Walked in today (second time in there) thinking the first time was maybe a fluke......nope it was the same scenario as the first. No acknowledgment, I was looking around at bikes for 10 minutes and not one person said hello or came over to assist. I WILL NOT be purchasing my bike from them you can be sure of that! read more

I brought my scooter in for repair, because it would not start. They did not tell me about the $80 charge to diagnose the problem. I agreed to the charge and they diagnosed a number of things to be fixed. I signed up for the repair $176.00. When I got the scooter back. It worked for one day, and then would not start again. I brought it back to them and was told I would have to pay another $80 for them to look at it again. I refused, and they told me if I did not remove the scooter I would be charged $20 a day for storage. I'm filing a small claims suit against them. Poor business practices and disreputable service. read more

This place is awesome. I started going in there months before I was ready to buy anything and they were super helpful even though they knew I wasn't gonna buy anything for a while (not sure if they get commission or not but still). They sell mostly off road gear but Corey was super knowledgeable and talked through tons of street gear options for me. When I was getting to closer to buying I knew I couldn't afford a new bike and told them I was going to buy something used off Craigslist and they were still just as stoked to help me with gear even though I wasn't buying a bike from them. These guys are awesome and I couldn't recommend them highly enough. read more

I had a flat on my sportbike. Wanted new tires w/o delay. they had my first choice tires in stock! and for a good price. Installation and service dept. were quick and efficient. I am a happy customer. added four visits later..... Unsatisfactory. I no longer recommend. read more

Parts are expensive (what dealer doesn't have expensive parts?) - and they're been quite a few mix-ups, but they have always made it right. Also, they usually get parts quickly, especially if you order before noon - usually next day or the day after. read more

Purchased a 2015 Honda Rancher here. Great service. Family Owned dealership. Even got a big discount off of their accessories. Thank you Santa Barbara Motorsports! read more

If I could give 0 stars I would. This experience has been ridiculous. Complete waste of everyone's time. It is never good when you feel like you are being taken for a ride. It is a good thing these guys are not the only game in town. read more

Amazing place! I have to take some time to write a review because of how good my experience was here. Cory in parts is awesome. I needed a new helmet and I always have a ton of questions. Cory answered every one and is just generally happy to talk about gear and bikes. Never once did I feel pressured to buy anything. He'd even give recommendations on what I did and didn't need as I told him I was on a budget, and his oppinion on what manufacturers will tell you, and what is really more practical or realistic. When I found and decided on the helmet I wanted he had it ordered for me, shipping was fast, and it's great. He applied all the discounts he could and bundled some things for me to help with my budget, which I thought was great, alot of places would scoff at this. Just genuinely friendly, down to earth, patient, and professional. I have to say this applies to all the other staff I met as well. Sometimes I'd be waiting with customers ahead of me and would just talk to the guys in sales or other departments about bikes or anything. If staff sees you wondering around they will come up to you and ask if you need help with anything. With a leak on my bike a guy from service came out to take a look at it with no hassle. Great place all around. Thanks! read more

I've never been treated so well or seen such a great warranty.

I've ordered a jacket through SBM and bought helmets for myself and my girlfriend here, as well as bought accessories. I've always gotten good service and usually been able to find what I need. They were pushed out of their old building by a grocery store moving in, and their helmet/jacket/riding gear inventory is a little thin while they sort through the move. But overall they're a solid shop, and they'll be able to order you what you need at a price that's competitive with going online. read more

Cory (in Parts) made an honest mistake on an order months back. He went above and beyond in correcting the mistake. I recently went back and he remembered me. He again took care of me. Parts and Service work great together. I have have had many bikes worked on by many mechanics. Commend customer service service prices. read more

Number one shop in the Santa Barbara area! I have been to several shops in the area, and none of them can compare to Santa Barbara Motorsports. They are well rounded, professional, and have the best repair and parts prices I have seen. I recommend you ask for Chris Hudspeth to service your machine as he is awesome! read more