Great downtown location with easy pull-in off Haley to the back of the building parking. Ryan and his technician were friendly and patient in handling my endless questions and requests. Ryan helped me source incredibly difficult parts, some from Italy . They accommodated every request at a reasonable time, especially considering I dropped off my Vespa the same day I called him. Excellent work at a fair price. Highly Recommended! read more

Ooty's Scooters - 2015 Vespa LXV150IE Magnifico' - Motorcycle Repair Near Me - Santa Barbara, California

Great team that works with you from sales to service. Trustworthy and honest. The best scooter sales and service in Santa Barbara County. Try them, you will not regret it! read more

Ooty's is the best!! I just bought my 3rd scooter from here and have always felt great about every purchase. Always fair prices, quality scooters, great customer service, and the maintenance shop is solid too. If you live in the SB area, I can't think of any reason to buy a scooter/take your scooter anywhere else. read more

Thank you to Ryan and his mechanic for telling us what was wrong with our old scooter! We really appreciate all the extra time you took to explain everything in detail. We hope to buy a new scooter one day soon! Kim and Kevin read more

I've purchased two scooters from Ooty's, first from the original Ooty, Chris, and now from his son Ryan. Both are wonderful to work with because this has to be the best job ever! I also always take my bikes here (mostly on schedule) for quick and reliable service. They're fair and honest. My scooter is my main source of transportation so I need to keep it running and problem free. Ryan and his mechanic Ryan always get me what I need. I've also purchased scooter covers, riding helmets and other gear and accessories from the shop. Ooty's has lots of bike options for everyone's style and needs! Santa Barbara is the perfect town for scooter riding and I would recommend Ooty's to anyone. read more

Ooty's Scooters - Gettin the purple unicorn serviced. - Motorcycle Repair Near Me - Santa Barbara, California

Thanks to ooty Scooters , for my new citycom 300i. I was unable to pick it up right away and Ryan kept it at the shop for me. Also picked up a great helmet and cover for my scooter there. If you want to start riding? Check out ootys, great selection of scooters and good prices too. read more

I have had my Vespa serviced there for years. They are very professional,reasonable, and timely on work. Have dealt with present owner and his father,who sadly past years ago. The apple doesn't fall far from the tree. Father and son both quality people. Cannot recommend this place enough read more

I took my newly purchased Ninja 300 into the shop to see about resetting raised handlebars and slightly lowered suspension to stock. The mechanic here is a former Kawasaki mechanic and knows these motorcycles very well. He looked at my bike and said handling would be slightly compromised, but that he loved the "rad" look of my 300. He said it would be fine for cruising, my type of riding, so I'm jazzed to say, I will leave it alone. There's more. I just called because I recently noticed there was lot of tension in the throttle twist to the point of fatiguing my puny, old forearm. I was advised the throttle tension could be adjusted and I may do that at some point if I can't adapt to it. Some while back they did a nice job servicing my old Ninja 250. Bottom line, very helpful and knowledgeable here. read more

That's by far the best shop in town. They are transparent, considerate, and straightforward. You could not ask for better people to look after your vehicle. read more

I bought a new scooter from them that turned out to be a lemon. After 5 or 6 repair attempts they were unable to work with the manufacturer to secure a replacement and unwilling to consider an exchange or trade in. When I complained the manager told me I should be grateful that they provided free towing and had not refused me service. In the end I had to retain an attorney to negotiate a repurchase agreement with the manufacturer. All this happened while the bike was under warranty. Ootys was 100% willing to milk the repairs until the warranty expired and stick me with a $4K loss. Don't go there -- they don't deserve your business. read more

Been going here for years. Purchased multiple scooters. Family owned. Ryan took over the business from his father Chris and runs it with the same kindness and integrity. Great people that deserve your business! You won't be disappointed. read more

Came here to get a part for my Scooty the Scooter! Love my scooter! 850CCs! it's a blast read more

Ooty's Scooters - Fast Scooter - Motorcycle Repair Near Me - Santa Barbara, California

Was told by the mechanic, Ryan, that oil should be changed every 600 miles, for which they would gladly charge me $40 plus an overpriced oil filter for $16. My Honda owner's manual recommends the first oil change at 600 miles and following oil changes at 4000 miles. Other customers of Ooty's have related Ryan's recommendation to change the oil every 600 milles to me. Shop work is poorly done, comes in over estimate, or even halted before it is completed. "I didn't have time" sez Ryan. The only thing he lacks is a corn cob pipe. read more

I was interested in purchasing two new scooters but didn't want to drive all over the state to look at the same thing. I emailed several dealers about availability and color, Ryan was the only person that took the time to work with me by text and email only. He was able to get me what I wanted within a few days, all I needed was to drive to the store once to pick up. read more

Even if you have a Vespa brand scooter, take it here over the ducati/vespa store. They treat you better here and know their stuff through and through, having left me informed and feeling happy about the cost and service. Thanks for taking care of my stuff guys! read more

I am very disappointed with the customer service from Ootys scooter. After I paid it took almost a week for them to deliver my scooter. I called and left messages and no one called me back, I had to keep calling till I was able to reach anyone. I picked out my free helmet but after a month of not hearing from anyone I called and asked for an ETA it turns out they gave away my helmet. I went in to show which one I chose before but I had to choose one I didn't really want because I could only choose from in store. I was told it would be ready for pick up in a week. Two weeks later no word from Ootys. I called and they had put someone else number as mine. So I called Chris and told how very upset I was and here's the kicker HE DIDNT CARE. He didn't care to ask what went wrong, or how to make it up. Worst customer service ever! read more

Not sure if it's possible to find another scooter shop like this one anywhere else!! Unpretentious and not pushy, unlike other scooter places I've been to in SB. Chris's expertise is just outstanding and is a gem of a dealer. Easy financing, takes care of registration for you upon purchase, great accessories like helmet and cubby were included, excellent & reasonable maintenance services, even gave me crucial tips on how to master the DMV driving test since I opted out of the motorcycle safety course. All around five stars!!! read more

Amazzzinngggg service you can trust. You say something that may be a problem and they fix it without any sort of "car sales" stuff ! I will be coming to this place for as long as I live in SB! Great service and staff. Thanks guys! read more

Ryan and his crew are the BEST!! Even though my scooter is a Vespa I take it to Ooty's for servicing. They do good work at a reason price and always deliver what they say they will do. Plus Ryan is super, super nice and very helpful read more

Outstanding knowledge and customer service. I live in Colorado and have been into scooters off and on since 1986. I own a Sym HD200 and needed some technical guidance. I emailed Ooty's through a link on a Sym owner's group. I received a response in less than 12 hours. #1 There is no way I am a potential customer being 1200 miles away #2 The owner is a fanatic about scooters #3 Sym and Lance are the best scooter value out there. Wish you weren't so far away. Thank you! read more

Absolutely amazing customer service! I never experience service like I have at ootys! Chris the owner goes above and beyond to help you and give you the best deal possible! I love my Sym scooter! I have owned previous brands and they have never been as good as this! It truly is a treasure! read more

I called and asked if they can do a repair. They say yes bring it over. I load the scooter and transport it and when I arrive they say "this isn't soothing we are interested in"... Okay, thanks for wasting my time & my gas, that's what the phone call ahead of time was for. Bad customer service, would not recommend. read more

I recently purchased a Buddy 170i with which I am totally satisfied! (1) They just charge MSRP, tax, and registration - NOT freight & assembly like other motorcycle/scooter shops. (2) They deliver! (....so you can practice in a familiar neighborhood) (3) Helmet included (Now that's nice - you need one anyway). (4) You get a great value for the dollar. (5) A local business - literally a mom & pop type, and they have been around a decade. (6) I don't have to buy another car right now. There are all kinds of car alternatives - and I am glad to add a motor scooter to the list (bicycle, bus, taxi [I don't Uber], rental car, Amtrak, rides from friends/spouse, and now motor scooter). Definitely a gem of a business. I'd write more, but I've got to scoot! read more

This place is great. They took such good care of me while buying my scooter. The father used to run the place and now the son has taken over. He is as nice and helpful as his dad was with my last scooter. I would not go anywhere else. It's "local at its best" thanks for the great service see you at my 500 mile check up. read more

Bought my first scooter here and it is awesome!!! The price was crazy cheap for a cool retro looking scooter. Great for Santa Barbara streets and parking. Husband and wife own the place and it felt like an old time dealership from the 1950s. read more

Don't waste your time going anywhere else! Chris and his wife are amazing. I agree with the comment below about wishing all business models were like theirs. I've never owned a scooter and they were patient, helpful, and kind in helping me choose one. I love that they do their own financing interest free for a year and have everything you need to add on to your scooter. Great selection, great people, I wouldn't go anywhere else. Thanks! read more

If only all businesses were run as well as Chris does here. My wife bought a scooter at Ooty's not too long ago, as well as several of our friends, and the consensus amongst all of Chris's customers that I've ever talked to is that he is knowledgeable, friendly, trustworthy and continues to deliver for his customers long after the sale is made. He only offers products that he trusts and knows are good deals and makes sure you're totally satisfied with your decision with his no-pressure attitude and remarkable pricing/financing/extras. Needless to say, we're fans of Ooty's in our family. We recommend before going anywhere else stop by and talk with Chris, 5 minutes with this guy is all it takes to realize he's a stand-up dude. read more

The reason Chris is worth going to (over other good dealers here in the LA area) even though he's over an hour and a half away is because of his passion for scooters. Yes, he's a dealer, and yes he's going to want to make a profit. But you can ask him any question (including his thoughts on competing scoots by other manufacturers that he doesn't carry) and he'll give you a scooterist's (not a dealer out to make a quick buck) perspective. He is also lower in price than other dealers, he rides the bikes he sells so he's telling the truth when he says, "it's a bike I would ride" and he appears to the be only dealer who is a regular and valuable contributor on our Sym Forum. Of course it also helps that he sells one of the best scooters around. I have owned 2 Sym's and may pick up a brand new one (a first for me, as I've only bought used before) from Chris because I love the bike so much. No hesitation with Chris. Stop on by you'll be pleasantly surprised. read more

I live in Los Angeles. I was looking for a prodeco electric bike. I contacted prodeco and the nearest dealer to me was in Orange County. We went there and the owner was nice but seemed to just want us to buy the bike and have it delivered to our home for us to put together. We didn't want that. I went on the website and found Ooty's Scooters in Santa Barbara. We decided to take a trip to Santa Barbara to check it out. We are so happy we did. We found Chris Neely and his little scooter shop! Chris was wonderful to work with. We immediately knew we wanted to do business with him. He didn't dissappoint. He ordered our bikes and called us when they were ready. We picked them up and they were ready to go. He was there to make any adjustments we needed. We love our prodeco bikes and we love our new friend Chris. We live near Venice Beach and some of our friends are now going to Santa Barbara to get the best looking and operating electric bikes. Thank you Chris for making the whole process so enjoyable. Anyone who is married to a preschool teacher has to be COOL! ha ha read more

Well I bought a scooter from Ooty's July of 2015 and have been waiting two years to see how the experience has been before writing this review. Not only did they work with me on payment plans to purchase my Cabo 150 they helped me with any questions I've had with warranty and maint. The whole buying process was hugely satisfying and the overall satisfaction of service is sublime. Every time I asked questions I got a result in the most friendly and efficient way. I had my bike stolen not too long ago and retrieved it back, every part that needed replaced they had right then and there. They even let me put a payment on a part to pay off later. These guys are lagit. Ryan, Ryan and Chris are very considerate of your scooter needs and they will do anything to make you happy. I recently moved and needed a tire and brakes.. They offered to deliver them and at a right price. I will never use anybody else. Thanks guys! read more

Went into Ooty's on the suggestion of a friend, just to browse. The owner was thoroughly friendly, helpful, and knowledgeable. Told me the plusses and minuses of his various scooters, how they compared with other brands, and which ones he preferred. Currently offering scooters well *below* MSRP; they're usually several hundred above it due to dealer prep charges. Carries SYM (a reputable Taiwanese brand) and a cheaper Chinese brand. Go say hello. read more

Chris, the owner, is friendly and very knowledgeable about his scooters. Low key sales approach and a cool vibe here. Sym scooters are high quality and I'd recommend both them and Ooty's. read more

Ooty's is the best! Excellent customer service and always a great experience. I bought a scooter from them a couple years ago now and they are still always ready to help when I need a check-up or have any questions. They have a great selection of bikes and make sure you get the one that suits your needs, and of course, is the safest option. They make everything very simple, fast and fun. I am happy to support such a great local business! read more

Great scooter shop! Chris, the owner, really takes care of the customer and goes above and beyond!

I've just bought a second scooter from them. They provide friendly and helpful service. I hadn't heard of the SYM brand until I went there, and now I'm hooked. It's a great combination of quality and affordability. I originally bought a PCH 150, but decided I wanted to upgrade to the Citicom 300i. You'll never feel like they are trying to trick you our talk you into anything that isn't right for you. I recommend their service for anyone who has a scooter. read more

Great locally owned business, Outstanding support and product knowledge. Transaction was simple and professionally explained. Thank you. Loving my new Wolf Classic! read more