I've been going to Eric for over 15 years with multiple vehicles, and always have had a positive experience. It's difficult to find an honest mechanic in this town. Eric has never ripped me off or tried to sell me something I didn't need. read more

I have been coming here (and only here) for years. The service is fast, professional, friendly, fair, honest, and courteous. I cannot recommend them enough. 10/10. Thank you! read more

Where do I start, this place is amazing! We use this shop for all of Company and Family vehicles. Very responsive and values or time. Makes sure the job gets done right and quickly. Would definitely recommend 10/10 read more

Service was done quickly and well. Just want to warn that they charge $160 for diagnosis even if you do the repair with them so you pay $160 on top of parts and labor. Not a common practice for shops I've used in past. They tell you up front but if you get towed there be prepared to pay that extra $. Review would be 5 stars if not for fee. read more

Very kind treatment of me as a young woman with a service dog and took care of my older pre 2000 car for a smog check, which not everywhere will still perform! They were easy going and efficient as well as got me served fast during a busy time, plus Angela really helped me out in a pinch after being out of state from covid with stuff in arrears, it's been extra humbling to ask for tons of help with fatigue etc, and I appreciated having a good laugh about life being crazy with people who get it and don't make you feel bad for having to try hard to handle what they deal with all day!! That's a biz I'm likely to frequent, one that doesn't make me do their job for them and can preschedule another appt for my next older vehicle I have to repair also! Definitely appreciate the fast service on a hot day and will be back for more work! Thanks all! read more

My car was worked on by another shop. I had it towed to his shop on a Tuesday morning and he said he couldn't look at it until Friday. He ended up fitting me in and found out that the other shop completely did the instal wrong. He took pictures and documented so detailed for me and I had my car back Wednesday! Amazing customer service I will be back for sure! read more

Krebs auto repair was recommended to me by a friend. I have used them 5 times with 2 different cars. I have found them to be very competent and trustworthy. I love the txt maintenance evaluation showing pictures of the service with recommendations. I have never felt any pressure to purchase any service or repair. I had a small issue after one of the services but it was quickly handled to my satisfaction. Based on my experience and the recommendation from a trusted friend I wouldn't hesitate to recommend them to anyone. read more

Went in for a smog certification...was completed in record time. Great place...very professional and organized!

Erik Krebs Automotive are wonderful. Especially being that I am a woman and women get taken advantage of at a lot of automotive places, but not here. They explained everything to me. They showed me what was wrong and how they would fix it. I didn't even have to leave my car here as they have a nice lobby (with WiFi) where you can sit and wait for your car. They were quick and efficient and I would recommend them to anyone who is having issues with their car. Thank You Erik Krebs and the rest of the technicians there! read more

Eric Krebs Automotive - I didn't even have to leave my car here as they have a nice lobby (with WiFi) where you can sit and wait for your car. - Auto Repair Near Me - Goleta, California

Excellent service. Unfortunately my car has had a few issues this year, and I would highly recommend Eric Krebs.

Eric Krebs is as good as it gets. They are well worth the drive from SB to Goleta. My husband and I have been going for the past 6 years. I trust their service recommendations; they even try to save me money which is unheard of elsewhere. Seriously recommend that Eric Krebs become you go-to shop. They are incredibly friendly, communicative, and just plain good at what they do. read more

Eric Krebs works on practically everything! Despite being a small operation they manage to get to you quickly and offer AAA discounts and good service. Recently they did some work for me which was substandard. Two hydraulic lines that run transmission fluid to/from the radiator were incorrectly installed. I lost 2 quarts of transmission fluid. I thought it was a problem with a new transmission I had just paid nearly $3,000 for--no, it was the radiator job at Eric's. It nearly cost me my transmission. read more

Eric Krebs Automotive is the best mechanic shop in Santa Barbara / Goleta, they have very reasonable prices, and are honest, dependable, professional, courteous, and friendly. They are top notch in my book! read more

Building a relationship. Needing my car smogged, I made a lunch time appointment. Quick and easy is what I was expecting. What I received was cheap but longer than desired. Not their fault, a machine broke. Rather than taking the car I walked back to work and left it picking it up later in the day. On pickup, there was zero sales pitch about rotating tires, oil changes or AC coolant top-off. I did inquire about some service maintenance and despite waiting on me to close, general quotes were discussed and time spent to make me feel comfortable in my decision. I've not made an appointment yet but I'll keep you posted when I do. I left feeling I'd made the right decision. read more

Highly recommended. The folks here are professional, friendly, and kind. They inform you every step of the way on what needs doing and what your options are. I've brought my car in multiple times and been very happy with the service. read more

Disclaimer: Before I decided to go all 'Black Mirror' on them I tried to give them a chance by calling them but since the customer service was bad, here is a little bit of my experience: another thing, if you are not a woman and 24 years old you might get different treatment there. I was trying to sell my car , and went to the buyer's repair shop of choice to do a diagnosis on my car. I have been in the past month to Jiffy Lube and Perry Mazda and they said my car besides doing some maintenance break + transmission fluids change, was in great conditions. I went to Erik'a and first they said that it was going to take max of 4 hours and it took 5+ just to do a diagnosis, then my potential buyer went back to the shop before me and he was advised not to buy my car and instead to buy one of his 'friends' cars from 2001. My car is from 2009. When I went there later to pick up my car not knowing that this had happened, he said that I had to change the timing belt which would cost about 1700 dollars, plus do a oil leak diagnosis that would cost an extra 700 (this is just to find out what caused the leak) AND that I had to change my air filter right away because apparently I got scammed at jiffy lube Erik said that they didn't change my air filter when I did my oil change about a month ago ( well, I went back to jiffy lube and they showed me the barely used filter ) I called them the next couple of days and besides being poorly treated on the phone, they said that they never told the buyer to buy one of his friend' cars. Sketchy , unethical and such poor customer service. The only good thing about the shop was the girl that was working in the office that drove me downtown and picked me up, she was actually pretty nice and sweet. read more

Not impressed. Extremely overpriced in my opinion. I chose to take my car elsewhere and saved myself $1000! I expected better from a shop that displays scripture on its receipts. read more

I drive from San Diego just to Get my car worked on. Up front and honest! I've also called and explained a problem and they worked with my brother over the phone. 5 star service all around! THE BEST! read more

I used to take my Mercedes to this repair shop - did that more than 6 years. Over the time, their customer service has taken the turn for the worst. I finally decided to never go back to them. I needed a new battery on my Mercedes R350. I called their office, the lady that answered the phone didn't get me a price quote stating they have to "research" the price and to call back the next day and talk to Raphael. The lady was super annoyed with me, by the way, I notice this change across their staff - I feel this is because they have so much business due to re-opening after Covid. Anyway, the following day I called back and talked to Raphael. He quoted me 600 to change the battery. BTW, in the meantime I called Costco they are selling battery for Mercedes R350 for 170. So why the six hundred - no one knows. Anyway, I decided to take my business to another company (the name I wish I do not wish disclose) in Goleta. They not only replaced my battery but also replaced my auxiliary battery all from dealer brand parts! How much was I charged? 480 out the door. For two batteries. Please keep in mind the auxiliary battery in Mercedes is placed in a difficult location which takes a long time to change. Finally, I got six years of warranty. Which I was thinking why Eric didn't offer me since I changed my battery with them, less than 3 years ago. So good bye Eric Kreb, you sucked my blood for six years, but not anymore. I hope my post helps some customer out there. Do your research, there are really honest and reasonably priced German car repair shops in Santa Barbara / Goleta. Thank you! read more

Took my truck in because it was running hot,Eric Krebs Automotive ran tests on it and found out it was an air look took care of it and went way above and beyond in service for me.I am now a customer here for life very trustworthy and professional. Thanks , Monty Mardon read more

Krebs auto repair was so helpful to my daughter when she had a check engine light come on that I just had to write a review. They diagnosed the engine code and advised us that there was a good chance the problem was going to be a catalytic converter (a $2000 repair). They also advised us that the catalytic converter was still just barely under the 80k mile warranty by just 21 miles. The next dilemma was that the nearest Volvo dealership was 70 miles away which meant having the vehicle towed. They held the car over the weekend for us while we made arrangements for the towing and service at Volvo. Their customer service, attitude and honesty was refreshing and much appreciated and I feel that I have found a trustworthy and knowledgeable service station in the area. Big thanks to Eric and Chris for all their help. read more

Went in to get my vehicle smogged, and was in and out in no time. Quick service with a good price. No complaints here!

Very cordial from the phone appointment to the actual work. The smog check was fast, they tightened up the battery terminals and protected them for corrosion without charging me anything. The gentleman in the office was very patient with an older lady who took 5-10 minutes to chat about everything and the weather. Love these guys, I definitely recommend them. read more

Eric Krebs Automotive is always friendly and offers consistently good service.

Fast, friendly, and reasonably priced. Went in for a smog check and was out in no time. Highly recommended!

These guy do a great job! Was headed back to LA after a long road trip. Alternator quit, battery was trash too. Got towed there late on a Sun night. They had me back on the road for a reasonable rate by Mon afternoon. Had a fun day in Santa Barbara too. Thanks fellas read more

I visited Eric Krebs Automotive for three times and they are all very good experiences. The first time, I went there for smog check of my Nissan Altima as recommended by one of my friends who had great experience there for year. The smog check was done efficiently in a few hours and I got my car back in the promised time. The staff Kris there is very honest and patient to explain to me the issues of my car, e.g., what needs to be fixed now, what can wait in a year or two. Therefore I went there the second time for replacing crank sensor, drive belt, service battery, and installing a relay cover for my car. Kris has already prepared the new parts for replacement ahead of time after I scheduled the appointment and showed me when I dropped my car. The service was done quickly within a few hours. The total with tax is $427.44 and I got an addition $25 off coupon. The third time was after I went on an unexpected rough road trip during vacation and was very worried that my car had serious damage on tires and undercarriage after I returned. I went to Eric Krebs for checking my cars because I know they will NOT fool me to charge extra money on my cars for unnecessary service. Kris helped me check my car and let me know that everything looks fine with my car and my tires are about the time to change probable in a year, which is pretty reasonable because I had them since 2009. This is definitely my go to place for my car repair because I trust them. read more

Couldn't really help me with my car, which had the Check Engine light on and a lot of error codes were read out. Instead of offering me to start with the simple fixes and see if it goes off (which I did later on on my own), they offered me new cats and everything for almost 4k, which is ridiculous for a 10 year old car. I don't know if this is the way they can usually go with students that get everything paid by their parents, but it is definitely not the kind of mechanics that I need. smog Inspection for ~50$ is a decent price, but $120 just to read out error codes is a rip-off, will not go there again. Anyways, their customer service was pretty good and they tried to give me a lot of helpful advise, which is why I'd give them 3 stars nevertheless! read more

My car started making noises and shaking, so I knew that I had to take it in. Since this was my first time going to a mechanic in town I was a bit nervous bet everything went better than expected. They were quick to diagnose the problem and get the proper parts ordered. I was also very impressed by their shutle/ rental options when I mentioned that I would have trouble getting to work while my car was being worked on. read more

Amazing service. Easy to make an appointment online, which was confirmed quickly. Very helpful email and text reminders. In and out within 30 minutes for a Smog Check at a very reasonable cost. Thanks again for the quick and easy service experience. I would recommend ERIC KREBS AUTOMOTIVE to others who are looking for professional and honest auto service experience. read more

They have great workers who do quick quality work. They explained what was needed, what the cost would be and when it came out more than the estimated amount I received a call letting me know before they did the work. Would recommend highly read more

terrible service, never went back since. Without saying anything else they told me it would be $200 just to look at my car. thanks a lot guys read more

Not too impressed with these guys. I cannot recommend them for any AC service as they use the cheap method with oil and dye and end up being lazy when looking for leaks. They said they fixed it all up and 9 months later it is completely gone, zero Freon in the system. There is no way a leak that big magically pops up in less than a year. They made me pay to test again and now told me the main components in my system have to be replaced because they are leaking now but it is not the exact part that they worked on before so it is not covered. Took to Automotive Service Center down the street...1000 times better, Richard has the good equipment and explained everything to me (even showed me the price he pays for the freon vs what EKA charged me) EKA is an example of why I hate taking my car to shops and prefer doing things myself. read more

These guys are awesome. I've taken my car in twice for an oil change and once for a strange throttle position sensor issue. There are only four employees total and all of them have been very helpful. I would definitely recommend Krebs to anyone looking for a service job at a reasonable price. read more

Made an appointment for a smog check. Was in and out in 20 minutes. My boyfriend even had questions about repairs for his car and Eric was very knowledgeable and helpful! Definitely will be back for any future repairs. read more

We've been taking our cars here for the past several years. They have consistently been up front with us and have not tried to sell us unnecessary services. Just this morning I took the car in worried about an issue with the brakes. Chris tested them, looked at the fluid and pads and couldn't find anything wrong. Not knowing much about cars, he answered my questions patiently and was willing to spend additional time testing or driving with me to ensure I felt ok. We're moving out of the area and I'm sad to leave their service. I've recommended these guys to friends before, and will continue to recommend them to those in the area. Thanks Eric Kreb's and Chris! read more

After purchasing my used Nissan Altima this past month from a used dealership, I've been having catalytic converter problems. I went to three different mechanics and they were all unhelpful and tried to overcharge me on the diagnostic check. The 10 minute conversation I had with Chris at Krebs was the most helpful out of all my mechanic interactions, and he really broke it down so I would understand what's wrong with the car. He laid out all my options and gave me advise on what I could do to save the most money. Great service, I'm definitely coming back! read more

I was sent here by a transmission specialist called Goleta Transmission. As they were unable to confirm it was a transmission issues. This is after I had already been to a nearby establishment called Casey's Garage, who has always done right by this local family. They not only confirmed but specifically gave me an itemized printout. Which confirmed it was a transmission issue. Both Chris and Eric were not only helpful and courteous but pointed me in the right direction. Thank you both and your team for a refreshing experience. I took my business to Automotive Technicians Group for my transmission issues. read more

I always use Eric Krebs motors. They are upfront, honest, and fast!

My family and I have been going to Eric Krebs Automotive for the past two years. The've been consistently VERY fast and helpful, I can't imagine myself going anywhere else. The entire shop has a family feel and makes you more than welcome! I very highly recommend Eric Krebs Automotive. read more