This place is the best! Ya they are one of the only motorcycle shops around Santa Barbara which is good enough already but I would drive a couple hours just to come to this store! These guys were awesome, not only did they help me out a lot when I was riding a lot this year but they always gave me great prices on any of the parts I needed! They have so much stuff, especially bikes, and that's not even the main reason I would come back, I would come back because of the people who work there! They are super cool, super helpful, and will find whatever it is you need! Definitely check this place out whether you live in Santa Barbara, are just passing through, or live within a 200 mile radius! read more

Went in here the other day and Christian, the salesman was super friendly and helpful. Considering I am new to motorcycles and just starting out, he was very helpful and took time to walk me thru the different bikes without being pushy. When I am ready to pull the trigger, I am pretty sure I'll be going back to pick up my moto from S.B. Motorsports. read more

I bought a 2009 CBR600 from this dealership on October 2nd 2012. Today is january 25th 2013 and I still dont have the title (paid cash for this bike). In late november, I felt that it was taking a while to get the plates and title, so I called them and asked them to look into it. They said they would and I got no response. Earlier this month, I found out that the bike is not even registered under my name, which is presenting a myriad of problems. I went to the dmv to try and get some more insight as to what the issue could be. The dmv tells me that the dealership has not finished processing the paperwork. I ping SMBS again, telling them that the paperwork for the bike hasnt been processed per DMV records. The SBMS associate responded in the most helpful way possible by telling me, "we dont just sit around, not processing the paperwork." Is that right? Since SBMS doesnt sit around, not processing the paperwork, I stopped worrying that I still didnt have the title 4 months after buying the bike. If I got pulled over for my expired tags which I could do nothing about, Id tell the cop that a ticket wasnt necessary because SBMS doesnt sit around, not processing the paperwork. The bike not being registered under my name was a concern of the past since I had been informed that SBMS does not sit around, not processing the paperwork... Moving on... I insisted more effort be put into this and the SBMS associate tried blaming the DMV for the delay but said he would look into it. On january 18th, I got a call back from the same associate, telling me that the title had been sent somewhere in L.A and that they have no idea where they got that address from... Do I live in L.A.? NO, I DONT LIVE IN L.A. Some strange person has the title for my bike and on today, january 25th 2013, the bike is STILL not registered under my name. SBMS says they have started the process to rectify this. I await being registered as the owner of the bike I own... I realize mistakes happen, and I would have been annoyed at worst if someone had taken the effort to look into why I had not received title, plates etc the first time I asked, which was 2 months after buying the bike, but here I am 4 months later with this bike that has someone else's name on it and a title that's probably being used as a coaster by a stranger in L.A. Other than the above, I was very happy with the service and price. They're helpful people, at least up until you buy a bike. read more

I went to purchase some muffler packing there were two diffrent options so went to the parts counter to get some help a couple employes were talking to each other ignoring me I waited a couple minutes no help. A tall gentle man came out from behind the counter I asked him for help he looked at me and ignored me . So went to the floor two very young sales men were there and I asked them for help they looked into it and went in the office and came out with advice as to what I needed I thanked them for the exellent service and went back to the parts counter where the two employes were still taling ignoring me . While waiting to pay the tall gentle came out again ignoring me asking if anyone had seen his dog ! gettting tired of this shit show another employee came walking by ignoring me I asked how can pay ? the other two who had been talking together looks at me and says" I didnt know you were ready" ! really ! I told them no worries as I am used to their terrible service. What a clown show. exellent management they must be making so much money they dont need customers . Anyway on the way out I thanked the two young sales man for the help read more

Had an AWESOME experience buying my first SxS with Randy (Sales) and Peter (Finance) Bruce and Cory (Parts Dept.) . And GOD bless Chris in service for putting our top on!! I guess the best thing you can say about any dealership (car, motorcycle, etc) is that they make the buying process as friction-less as possible. That is the experience I had. Easy to reach terms on the Pioneer 700-4, and everything handled professionally. I would highly recommend this place if you are searching for a new Honda or Yamaha!! Thank you Santa Barbara Motor Sports! read more

Horrible service! Stay Away! Stay Away! Be Warned! This place has no integrity or customer service. The company does not render the service you pay for. We took in our jet ski 3 months ago. Never had the opportunity to test run the jet ski until now. We came to find out the jet ski problem was not fixed. The jet ski is still accumulating water inside the tank. We paid $700 for nothing. Then when we returned to the store, the manager and his staff were very rude. After they neglected to listen to my husband and were rude about them not honoring the work they did not complete. My husband stated he would be suing them. I'm also sending my complaint to the Better Business Bureau. They just took our money and on top of it switched out our new battery for a used one. What every you do, stay away from this place. They are a rip off. read more

I'm not a fan of their service, but they have great bikes....maybe cuz I'm a girl they ignore me or they think I don't know about motorcycles, or they don't think I'm going to buy one (which I have one and I want to buy another one).I have gone at least 3 times and it's been the same. I have even emailed them and no reply. Again they do have great bikes and a big selection. read more

I went in looking to buy a new enduro and everyone there helped me with exactly what I needed. I had some trouble with the financing company I used and the salesman was super awesome to work with and was able to help me get all my documents in order. Everyone in there is super friendly and eager to help you out with anything! read more

It makes me sad to see negative reviews here because I have had nothing but good experiences with the people who work here. They are so helpful, and really worked with me to meet my needs. From Peter in sales, to Matt in parts, to Chris in the shop, and literally everyone else who I've talked to, these guys are top notch. Take your business here if you want fair and honest opinions from people who go the extra mile. read more

BUYER BEWARE! This shop is more concerned about their bottom line than getting you the right product. They also don't like to refund your money. I ordered a pair of boots. The boots came in and after trying them on at home, I determined there was a flaw in the design(TCX RT-Race). They also didn't fit well even though I own the same brand of boot in the same size but different model. I took them back to the shop and they informed me at this time there would be a 20% restocking fee. I demonstrated to the salesman how the boot has a flaw in the design(the plastic piece that actuates and protects your Achilles, slides out of its pocket every time you crouch, and has to be manually put pack in place). Total design flaw and no fault of Santa Barbara Motorsports. Here's the kicker, not only were they not refunding me for the entire purchase the salesman did some FUZZY MATH. The purchase was for $172.39. I got refunded $107.74. At the time of the return, I was already annoyed I wasn't getting my full refund and didn't have time to argue with this guy. I'm not sure how he arrived at this figure on the return but that's a 38% difference. I called back a couple days later in hopes to get through to the manager in their sales department. I told sales manager Cory my dilemma. Long story long, he said he would contact the TCX rep and get back to me about a full refund. After a couple more calls back, after he said he would call me back, I got tired of this game and called my credit card company to dispute the charge. Here's another kicker for you....My friend bought the same boots and returned them before I did and he got a full refund. I believe they call that DISCRIMINATION! read more

These guys are absolutely one of the best dealerships I've had the pleasure to do business with. I'm on my 2nd bike within less than a year and they haven't skipped a beat. I've dealt mostly with Peter Collins and Mark Sanchez but the whole team is first rate. I truly feel they look out for my best interest at all times and would recommend Santa Barbara Motorsports without hesitation. I look forward to my next bike as it'll surely come from these guys! read more

My daughter took my Vespa in for a oil change. I know they do Vespa's but she was in a hurry. She dropped it off. It was over a holiday but six days later, they gave her a estimate of six hundred dollars. Yes, I couldn't believe it. The bike only had 800 miles on it. They told her they would have to clean the the carb and other work. She picked it up, and tool it to ooty's, who did it in a afternoon, and for about $80.00 The guys at sb motorsports really took advantage of my daughter They should of been honest and told her they they don't do Vespa's and suggest another comyany. I will never refer that business to anyone read more

The hardest working, and looked like only working employee is the parts guy. Very helpful trying to find a salesman, had to find the owner Randy for info. I was trying to buy a bike they were to have on consignment. No one knew anything about and after asking the owner about it and dealing with his attitude I gave up. Guess it is time to go to Ventura and let this last bike sales place in town go the way of the other ones. read more

Complete employee apathy and lack of product knowledge has left me looking elsewhere for help with my service and parts needs. The service adviser was unable to quote a simple service, and the parts department had me waiting for weeks for a part that should have been in stock. I finally canceled my order and re-ordered from an internet source and inside of 24 hours I had the same parts I was just told were not available...and for less money! This place really has become a joke. Do yourself a favor and look elsewhere for a shop with competence. read more

Super helpful and polite! They gave me a active duty military discount, and answered all my questions. Great shop, great guys.

This place is the best place around. I went to Precision at first and they said a valve adjustment on my Fz-09 would be $700-800. I went to SB motorsports and they did valves, air filter, and spark plugs for $480. This place is the cheapest in the area and the fastest not to mention the guys all ride and will help you out with whatever you need. 100% would recommend taking bikes here for service or buying parts here over anywhere else. read more

I just bought my 2012 Hayabusa here. This place really worked with me and my price matching. Not only did they give me a great deal but they threw in a discount on accessories ay my request. They were very kind and pleasant to work with. Paperwork went very fast and the bike was waiting for me at the front door. Ask for Jay or Peter. You can't go wrong here. I'll be back! read more

Good treatment. I was on a road trip. Chilly weather caused the weak battery on my FJR to die. Called SBM and they offered to drive the 10 miles to my hotel and install the battery for just the cost of the battery plus gas. I ended up getting the bike started and cruised out there. The mechanic, Chris, was friendly, helpful, knowledgeable, and he removed and replaced some fairing panels to get the battery installed. Thanks! read more

These guys are super stars in the business. Honest, helpful and knowledgeable. What more can you ask for. Worth the drive to Goleta.

I've owned over dozen motorcycles in my time, and have purchased from many dealers. Having a dealer you can trust for the purchase and for the service is key. I have been taking bikes to SB Motorsports for the past five years and have nothing but excellent experiences. These experiences have built a lasting relationship of trust and confidence. I had a KTM 690 that I purchased privately, but Chris in the service department took care of me as though I bought it there, taking advantage of any possible warranty possible. I purchased my first bike from them this past month, a new KTM 500EXC and it was an awesome experience. The price was fair, competitive, and Lionel was very easy going to deal with. The other reviews where they questioned delivery charges and hidden fees clearly were folks not in tune with purchasing a motor vehicle. The delivery charge is the fee for having the bike delivered to the dealer from the shipping port. The cost depends on where it is shipped from and can vary. DMV / Sales tax fees are not included in MSRP... telephone shopping is really problematic, the best deal is going to be had in person. It is worth the visit to see these guys before buying a bike elsewhere. Two strong thumbs up!!!! read more

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I'm not going to say these guys are scammers, but I will say that Cal Coast Motor Sports* in Ventura offered me the same brand new dirt bike for $1,000 less than what Santa Barbara Motor Sports was trying to charge ($4,700 vs. $5,700). I'll also say that it's absurd that these guys have an "out the door" price that is $1,600 above MSRP (and that's on one of the cheaper bikes). I was told that "if I've ever bought a motorcycle before, I should know that there are a lot of hidden fees." Glad to know the hidden fees are unique to the shop! I would have preferred to shop local, but Ventura won this time. *I have no affiliation to Cal Coast Motor Sports read more

I really want this store to be my go to. It is very convenient and they do have a good selection of the things I am after. The problem is trying to get ANYONE to help you in this store. I have been in there three times since moving here in March. Each time similar experiences occurred. Today was the last attempt. I was ready to drop about a grand on a new helmet and jacket. They had the helmet I looking for after being in the store looking at the helmets trying them on attempting to get some assistance I left. I had two people walk by me make eye contact and turn away as I began to ask for help. The guy at at the door told me to have a nice day as I was walking out. As I was leaving putting my old helmet and jacket on one for the service people rides by, on what I assume is a clients bike. He had zero safety gear on and rode around the parking lot for several minutes I even saw him pull a wheelie. Like I said I WISH I could make this my only store but the customer service here is poor. I was tempted to find a manger to complain but figured it wasn't worth it . I will drive to Santa Maria or Oxnard. read more

Terrible customer service. My bike has been in the shop here for over a month. Whenever there is a problem (with insurance or parts, etc.) the workers never proactively contact me. I have shown up thinking that my bike was ready, only to find that it had been sitting for over a week and NOTHING had happened and no one had called me. The workers seem to expect the customer to deal with everything and do not offer any help in the process. Out of frustration, I tried calling the insurance company myself, but the insurance person said that the shop needs to call. Even though I directly asked a shop employee to call the insurance company, it never happened. Still nothing has been resolved. The length of repair is ridiculous. I will never come here again once my bike is FINALLY fixed (if that ever happens). Go somewhere else. read more

I cannot say enough about the bad service here, so rather than a long review I will keep it short. I have never seen more apathy, incompetence, awkwardness, and untrustworthy service from a business. The supervisors and owners may need to go to square one and ask "Who are we? What kind of reputation do we want? How can we support the motorcycle community of the Central Coast?" I appreciated the apology and concern from the supervisor. I am never going back for service, gear, or a bike and I will encourage other riders to do the same. read more

Just got new brakes, front wheel balance, chain and sprocket install here. Very well done... nice folks here.

I buy all my dirt bike at SBM and I've bought a lot of them. Prices have been decent and if I ever had any warranty issues, they took care of them. The whole crew is great and they have all the basic parts, tires, oils, grips etc. in stock always read more

If you're looking to get parts, have maintenance performed, buy tools, get gear, or even purchase a motorcycle, Santa Barbara Motorsports is a great place to go. They have a great selection of gear and can order parts for you. Cory, in the parts department, has always been super helpful whenever I've had specific needs or parts questions. He's a cool guy that always hooks it up. He'll look up the parts you need, even if you're not really sure what it is (he'll help you figure it out), order them for you and give you a call when they arrive a couple days later. Then you just go in and pick them up in store! For maintenance or any service, Chris is your guy. He's got tons of knowledge, has a keen sense of what needs to be done, and is amazing at troubleshooting. He's easy to talk to and has given me suggestions for maintenance and likely solutions numerous times. He's been correct nearly 100% of the time. Lastly, purchasing a motorcycle is a big step. They have a huge selection of new and pre-owned motorcycles to choose from. Shawn over in sales is a mellow guy who's always looking to strike a deal. If you're looking at purchasing, ask for him and he'll do his best to get you the best deal he can. SBM is a great place for all things motorcycle. Check 'em out! read more

Bought my KTM from here a few months back. Did everything over the phone, as I am in LA, and when I came to pick up the bike, all went well. I was there only a short time and everyone I spoke with was very helpful. Will definitely buy my next bike here. read more

I cannot believe the amount of indignity with which I was treated by a salesman. I normally don't bother writing reviews with regard to bad service, but the level with which I felt insulted (to the point of feeling unsafe) was more than I've ever experienced at any place of business. The management should seriously consider whom they hire -- sexism has no place in the workplace. I found it very patronizing to be talked to like a child by this male chauvinist salesman. This is not a way to treat any customer regardless of age, gender, or socioeconomic class. On top of this blatant disrespect, the salesman was anything but helpful or knowledgeable. Once he realized I was a serious buyer and that I was leaving he tried to engage me in conversation and even followed me to my car after prior insults. Please address these problems, specifically this salesman, as he will affect your business. read more

Amazing customer service! The owner is always around and making sure top notch customer service is the priority. They have a huge selection and a really nice service department. If you're looking for a fun new toy this is your place to come to! Thanks guys! read more

Live in Orange County looking for new KTM SBM offered me a great deal over the net Drove up a week later bike was waiting Did the paperwork in minutes Nice clean dealership Friendly staff Highly recommend Steve Costa Mesa read more

Absolute worst customer service I've ever had. First they ignored me and then after the finaly tried to help me, they lied to me and tried to upsell me after I preorderd a motor cycle. after the sales rep and manager were done arguing with me they told me that if I leave I will never be able to find the motor cycle I wanted. I bought the bike the same day from a dealer in paso robles. I will never step foot in this place again. read more

These guys are top notch. Wouldn't have wanted to get my new 2015 KTM duke from anywhere else. Great service, flexible schedules, and a "customer first" approach. I went in the first day and sat down with Shawn. Young guy with a lot of knowledge about bikes. Went in blind and came out wanting the KTM. The process took long on my end but he and the whole SB Motorsports crew stuck with me, always helping out the process. And on top of all that, Shawn delivered the bike to my place down town Santa Barbara on his personal time. Can you say service? Great experience, I 100% recommend these guys for purchasing, financing, or even check-ups. Thanks guys!!!! read more

Bought my first bike in the USA here today. Shawn and Peter are helpful and nice. The part staff also helped me a lot, sorry I forget your name! I will definitely visit this store again. read more

Love this place! I have worked with Ryan Wong one of the mechanics for years. He is basically the only guy I trust to even touch my bike and im pretty particular. I made an appointment for a Tuesday at 3pm for a new chain and sprocket to be installed. On Saturday before a group ride to Buellton I notice my rear tire pressure was low and took it to sbm first thing Saturday morning. First person I see is Ryan and he discovers I have a nail lodged in my rear tire. Thinking there was no way around making my ride Ryan went above and beyond to fit me in that same busy Saturday. I bought 2 new q3s right then and there and to top it off my chain and sprocket arrived that morning to sbm. Within 2 hours my bike was up and ready to go! This is the kind of service sbm provides to keep their clients happy. I will continue to use sbm for all my parts and services needed for my bike thanks to Ryan. read more

Second time they got over on me! Tried to lie and charge me half hour of labor to drill out a fucking screw, I then had asked for this Mysteriously screw back but He said they couldn't find this screw. Wtf is up with that? Going to get in touch with the Better Business Bureau and let out some steam. read more

I have had nothing but great experiences in this shop. I bought my bike, crash bars, oil, gear, and most recently my windshield from these fellows. I am always welcomed. Everyone says hello. I bring my friends in. They have always gone out of their way to assist me. I saw a couple of the "single star" comments and that really puzzles me. Perhaps they came in on a bad day. I have come into this shop many times and have always been treated well. They know their stuff and have great assortment of bikes and prices. read more

Absolutely love this place and the folks that work there. Never had a bad experience. I saw some of the one star posts and had to laugh, if you want great deals on bikes and accessories from knowledgeable friendly folks, this is the place, if you want to be placated and worshipped, go to a spa. Suck it up winers. Love me some SB Motorsports !!! read more

Terrible service after the sale. Will not buy from them again. The positive reviews must be fakes. read more

Bad reputation. Never met anyone that has anything good to say about this place. Overpriced parts served with extra attitude if you're willing to bother the staff. read more