This is NOT a traditional coin-op laundromat. NO coin change, detergent machine only take some kind…read moreof club card. Attendant did not speak English. I had to leave and go somewhere else. I was just visiting on business and thought a coin laundromat would be just that. Save yourself the frustration and go to another one just around the corner.

This place is great! The woman in charge was very helpful and informative since it was my first…read moretime using a laundromat.

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

Always very accommodating. I highly recommend this establishment. We've been using them for three…read moreyears with no problems and good quality.

I do not recommend this place at all. wear a garment that cared very much for your kind of delicate…read morefabric, when I picked it up and gave it folded to get home; and he said it was fine it happens

First time here. I'm only here because our washer is broken but the owner has been very helpful…read moremaking this hassle a pleasant experience. They have many washer sizes, tvs, a little play area for kids, little coffee station, and vending machines. I am eating Famous Amos cookies as I write this :)

If there is a negative review I would have given that . The person in charge was racist and was his…read morestatements were derogatory. He was fine with his community people but with others he is like that . He was ordering me to use two machines for a comforter and a sheet . Extremely annoyed . I would never ever recommend just place were incorrect remarks are passed . Rather people can go to wheeling coin laundry and other places which have free drying and good people to assist .

This place is run by a super kind couple always willing to work with you if you need something very…read morequickly. Prices are very reasonable and the woman is a wizard with her tailoring skills. I always take my pants to get tapered there and she never disappoints.

Mean place and not professional at all. I came to pick up my order and pay. My price was $49.99 and…read moreI had a coupon for $10.00 off . Front desk person refused to apply this coupon for my service because price was not even $50.00, for 0.01 penny this place lost a client. Also, I will share about my experience with all neighbours.

I've been a loyal customer of Tide Dry Cleaners (Mt Prospect) since the day they opened, and…read moreunfortunately the quality and professionalism have declined significantly over time. Under the original ownership, the service was consistently excellent. After a change in ownership, the quality became inconsistent but somewhat acceptable until more serious issues began to occur. On one occasion, I brought in a men's coat for dry cleaning. It was returned to me in the same condition: not cleaned at all and still visibly wrinkled inside and out, indicating that even basic finishing/pressing had not been performed. I immediately on the spot raised this issue with Mercedes and she did not like that, immediately she's confrontational, lies, changes the story and gets mad when you prove your point. I had also specifically requested that the buttons be covered to prevent damage, and that request was not followed. While she offered to redo the work (and pick up the coat in 2 days), this was not a practical solution at the time, as the coat was needed that same evening and the following morning for travel. This left me paying for a service that was not performed as expected. On a later visits, I brought in several men's shirts; the results were acceptable but not at the level I previously experienced. Most concerning, during my most recent visit with a men's suit, I was told by one of the women, that they would no longer do business with me, without any explanation. At the same time, I continue to receive promotional emails and marketing communications from them, which is confusing and unprofessional given that I was refused service and they closed my account. Overall, this has been a very unpleasant experience, failure to perform contracted services, failure to follow specific customer instructions, inadequate quality control, and inconsistent and arbitrary customer service practices.

Place was clean. It had a dollar to quarter exchange machine. The dryer and washer machines are in…read moredifference sizes. I downloaded the app and you can also pay that way as well. I would double check the machine before use for any leftover bleach or soap that can be sitting at the top where you insert the soap. I seen several that had some left over from previous load so I just went to a clean machine. The parking is also available and very accessible!

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

My review is only for their dry cleaning services as I have not needed any alterations. Note:…read moreownership changed sometime in 2021. I believe the previous owners retired and sold their long term business. I came here a few times to get my dry cleaning done for all the wedding guest attire as well as a leather jacket. Service is good. Nothing special but it's just dry cleaning. They get done when they said it will get done. I think prices are very competitive. Given how dry cleaning businesses are these days, I will keep coming back here. Prices off the top of my head: - dress $10 - suit jacket and pants $10 - collared shirt $5 - leather jacket $53 I'll take a picture of the receipt when I find it :) The only reason why the business is getting 4 stars instead of 5 is that the one time I wanted my leather jacket dry cleaned, the lady who serviced me just kept slapping my leather jacket on the table for every syllable she said this "this, will, take, a, month" (so 5 slaps on my jacket). That was really weird but I was like whatever and got it done anyway. It was done in a month and I didn't mind since it wasn't a rush for me.

Only been here once, it's a few blocks from my home. I don't get things dry cleaned very often, so…read morei do not have a "favorite" yet. But i needed to get a down comforter cleaned, and was looking for a new one to try. Came across this place and decided to go for it. The folks working both when I dropped off and picked up were very friendly!! Service was quick, in & out. And comforter was nicely done! Price was also very fair. I'll definitely be back!! Recommended!