My first visit to Rock & Roll Laundromat in Palatine IL. was a pleasant surprise. Store manager Jay…read morewas kind and helpful, and explained all the machine's options and how to navigate the washing and drying machine's menus. Jay pointed out that if I dry my washed laundry in more drying machines, the drying happens quicker. The facility is kept very clean, has a clean washroom, snack machines, and seating. Great!

Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

We have had to go here twice now when our shared apartment laundry failed us, and the staff were so…read morehelpful! Even though we weren't there in the best circumstances, the environment and quick cycles on the machines made the experience work for us. Definitely our top choice if we ever need laundry services again.

I was lured by the pictures and reviews. But I am a laundromat veteran of late. You walk in…read morethrough the automatic doors and immediately you are hit with a commode smell. I don't know if the doors are next to a bathroom or if the rugs have been soaked with the scent of Chicago's Montrose park public bathrooms, but it smells. The plusses are the ample parking. You're not going to have any issues finding a nice roomy spot, the lot is yuge. Another plus are the machines and dryers are on the new-ish side. Not too much dryer gunk (chewing gum-like material stuck to the dryer drum). There are a lot of machines, so even if crowded, things can move fast. The reason for the 2 stars are thus: the place is not clean. The floors always have trash. It's not a tidy place. This might be due to the staff who do their best to pretend not to ignore you. They're too busy doing the drop off service that they don't sweep up or help customers. The other bad thing is the DIABOLICAL LAUNDRY CARD. This is a card that you load up with money to use the machines. You have to permanently lose time off your life, TIME that you will never get back, trying to get the card to read on the machine readers. It is extremely oppressive and is designed to make you question the meaning of your life. This laundromat is the equivalent of the egg salad at a gas station. You're hungry and you think you'll be ok. The only reason why I've been here 3 times is because the card has a balance. I refuse to leave a cent to this place, even if the scent it gives me is unpleasant.

I hadn't been to a laundromat in decades, so I was nervous because I didn't know the process or how…read moreto work the machines. The woman at the counter and the main gentleman working there walked me through the steps, she helped me loading & using the machines. They are SUPER helpful, friendly, and eased my anxiety right away. I Definitely recommend Euclid Maytag Laundromat!

They did a very nice job of washing, drying, and folding my clothes while my washing machine was…read morewaiting to be replaced

Grace was easy to work with and made sure alterations were completed in time for my sister in laws…read morewedding. I will definitely use this company again!

Grace is awesome. She just is…read more She's hemmed clothes for us, gotten out impossible stains and met some pretty unreasonable turnaround times on our behalf. My husband used to work about 2min away from Lexington, so it was an easy place for us to make drop-offs and picks-ups. A couple years ago, his office moved, putting Lexington Cleaners way out of the way. BUT we liked Grace so much, we stuck with them! Double thumbs up from this fan!

I'm loathe to rate this place with a one-star, but it must be done. The staff are really great…read more Very friendly and welcoming. The facilities, however, are miserable and the machines have been on their last legs for some time. 80% of machines not working and out of order. Dryer gunk. The facility, floors, walls, decor feel like you're in a communist block country last legs, macgyvered laundromat/kompromat. The rugs are extremely not clean and ripped. They have taken an extreme beating for the floors which, showing no appreciation for the paltry protection by the rugs, lay crumbling and cracked, inured to the neglect and depressed by it all. The tired decor, ripped wallpaper, all are depressing. A weird authentic time capsule of 1970s depression. That's why I come back every now and then to see if things are looking up. I don't mind the tired decor or old floors if the machines were new and working, this would be my 3rd place.

terrible, all machine was break, dirty floor, no come no more, the dryer dirty, the washer is old…read moredirty and broke,

My review is only for their dry cleaning services as I have not needed any alterations. Note:…read moreownership changed sometime in 2021. I believe the previous owners retired and sold their long term business. I came here a few times to get my dry cleaning done for all the wedding guest attire as well as a leather jacket. Service is good. Nothing special but it's just dry cleaning. They get done when they said it will get done. I think prices are very competitive. Given how dry cleaning businesses are these days, I will keep coming back here. Prices off the top of my head: - dress $10 - suit jacket and pants $10 - collared shirt $5 - leather jacket $53 I'll take a picture of the receipt when I find it :) The only reason why the business is getting 4 stars instead of 5 is that the one time I wanted my leather jacket dry cleaned, the lady who serviced me just kept slapping my leather jacket on the table for every syllable she said this "this, will, take, a, month" (so 5 slaps on my jacket). That was really weird but I was like whatever and got it done anyway. It was done in a month and I didn't mind since it wasn't a rush for me.

Only been here once, it's a few blocks from my home. I don't get things dry cleaned very often, so…read morei do not have a "favorite" yet. But i needed to get a down comforter cleaned, and was looking for a new one to try. Came across this place and decided to go for it. The folks working both when I dropped off and picked up were very friendly!! Service was quick, in & out. And comforter was nicely done! Price was also very fair. I'll definitely be back!! Recommended!

I was there today with my service dog and the owner told me I wasn't allowed to have him in there…read moreand i need to leave. I advised him that that was against the law that service dogs are allowed into any establishment. He told me he didn't care what the law was and was very rude and indignant. He told me that people that come there could be allergic to dogs. I said it doesn't really make a difference. He told me " get out now". I told him I had things in the washing machine and that they needed to finish in the cycle. He once again demanded I leave. I put my dog in the car for the last couple minutes of the washing cycle. Not only do I have a complaint with the ADA on him I can also sue him for discrimination as well as the "disability act".

All the reviews of the owner being a rude BULLY were true. I came for the 1st time today and he…read morerushed at me and started ranting about rules and his authority when I hadn't said a word was just standing there. I would have left but my clothes were in the washer w detergent on them. Very aggressive & creepy. To the point I had my phone on recording in case he started screaming again / kept ranting to himself. I was unsettled for hours and see there's like 20 other reviews from various women and men starting he was hostile and irrational. AVOID!

NOTE: You will be charged a hefty fee for using a credit or debit card. This is not mentioned when…read moreyou pay and there are no visible signs alerting you to the fee. And it's a large fee! Typical credit card fees range from 1.5% to 4% and this place charges 4%. They really need to post a clear sign about this near the cash register and also tell customers. Because of this, I wanted to give them only 3 stars, but in all fairness, the dry cleaning has been good and the tailoring decent.

UPDATE: Somehow this business was able to get my negative review removed... going to keep posting…read morethis for awareness. WORST DRY CLEANER EVER! This place ruined an expensive shirt of mine! Do yourself a favor and go somewhere else for your dry cleaning. I had never been to this dry cleaning location before and decided to give it a try... big mistake. I dropped off some clothing, including an expensive shirt I bought recently that was getting dry cleaned for the first time. When I picked my items up I noticed that the graphic on the shirt looked like it had been scraped off in multiple areas. I showed it to the employee there and she literally told me, "Return it back to where you bought it from. The manufacturer has incorrect cleaning instructions on the washtag and it's not our fault". As if Versace made a mistake! As if any store is going to let you return a damaged shirt! They promised me that they would get it fixed and to come back next week. I came back and guess what? The shirt is in EVEN WORSE condition (I attached a pic). The employees continued to try and blame the clothing brand instead of taking responsibility. Not only that, but they refused to offer me any type of compensation. I had to argue with the employee just to get a refund for this even though they ruined it!!!! Take my advice and the advice of the other guy who had their clothing messed up by this place... don't come here.