My first visit to Rock & Roll Laundromat in Palatine IL. was a pleasant surprise. Store manager Jay…read morewas kind and helpful, and explained all the machine's options and how to navigate the washing and drying machine's menus. Jay pointed out that if I dry my washed laundry in more drying machines, the drying happens quicker. The facility is kept very clean, has a clean washroom, snack machines, and seating. Great!

Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

George was cleaning pretty much the whole time I was there. Very proud of his place. When we did…read moretalk, he was above and beyond on customer service. It's not big but there are plenty of washers and dryers. Would totally recommend to anybody. Also they have massage chairs that are really cheap in price.

I love their drop-off service. My clothes smell phenomenal and they fold the clothes better than I…read morecould ever do myself. Rocío is an absolute sweetheart! Thanks!

Was here again recently. Added a star as a result of the owner response explaining that the dryer…read moregunk is not gunk at all but a welding repair to the inside of the dryer drum. I touched it and it is hard and metal-like, not gummy or organic, so...going with the owner's response. That said, there are a lot of repairs inside the dryer drums. That day the facility was untidy, but will come back and see if the girls are back on duty.

Staying with my niece while we relocate in the area. Used their wash & fold service. Both Stella…read moreand Hilldia did a wonderful job. I couldn't have done better myself!

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

Fast laundry is in the name and it holds true. The employees are also really kind and helpful to…read morenewcomers! You have the option of having a laundry card here, and there is also an ATM available. They have all different sizes for their washers and dryers, making it really convenient for when you have to wash large blankets, etc. - the building and machines are also well maintained and kept clean. Would come back here again if I need to. Trust the reviews!

I was lured by the pictures and reviews. But I am a laundromat veteran of late. You walk in…read morethrough the automatic doors and immediately you are hit with a commode smell. I don't know if the doors are next to a bathroom or if the rugs have been soaked with the scent of Chicago's Montrose park public bathrooms, but it smells. The plusses are the ample parking. You're not going to have any issues finding a nice roomy spot, the lot is yuge. Another plus are the machines and dryers are on the new-ish side. Not too much dryer gunk (chewing gum-like material stuck to the dryer drum). There are a lot of machines, so even if crowded, things can move fast. The reason for the 2 stars are thus: the place is not clean. The floors always have trash. It's not a tidy place. This might be due to the staff who do their best to pretend not to ignore you. They're too busy doing the drop off service that they don't sweep up or help customers. The other bad thing is the DIABOLICAL LAUNDRY CARD. This is a card that you load up with money to use the machines. You have to permanently lose time off your life, TIME that you will never get back, trying to get the card to read on the machine readers. It is extremely oppressive and is designed to make you question the meaning of your life. This laundromat is the equivalent of the egg salad at a gas station. You're hungry and you think you'll be ok. The only reason why I've been here 3 times is because the card has a balance. I refuse to leave a cent to this place, even if the scent it gives me is unpleasant.

Place was clean. It had a dollar to quarter exchange machine. The dryer and washer machines are in…read moredifference sizes. I downloaded the app and you can also pay that way as well. I would double check the machine before use for any leftover bleach or soap that can be sitting at the top where you insert the soap. I seen several that had some left over from previous load so I just went to a clean machine. The parking is also available and very accessible!

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

Clean, quiet, bright, comfortable waiting area. Decent prices. Helpful attendant, cashless- card…read moreloader is easy to navigate.

Diana was so helpful. Very clean and big! The largest washer is $11.70 which fit almost all my…read moreclothes. Will be back again.

We called in advance and asked how much per pound. Said it $1.15 per pound so we dropped off our…read morelaundry . He texted me when laundry was done. I said how many lbs and cost he said 28 lbs and $40. We go in and tell him something is not right. Then said no 15 lb min for $20 and 1.15 for each lb after. I told them no you said $1.15 per pound not 1st 15 lbs is $20 after each lbs is $1.15. I been dropping off laundry for decades and never once heard this never again!

The place was very dirty and old and the worker were very rude and charging people extra for…read moreunnecessary charges

I had two baskets full of clothes and some bedding. I ended up using two 40 lbs washers and one 30…read morelbs washer for all my things (I shouldve used the 55 lbs washer but I didnt see it until I was leaving) so I spent $17 washing all my clothes and bedding. To dry, I spent $1.50. For the amount of clothes I had and for how well the machines cleaned them, I would say it's worth your money! They also have a bill-to-coin exchange machine which is great. $7.25 for 55 lbs washer $6 for 40 lbs washer $5 for 30 lbs washer $3.50 for 20 lbs washer $0.25 for 10 minutes of drying

Good laundromat. Open 6:00 AM to 10:00 PM and last load can be put in at 9:00 PM. Machines for…read more20lb, 30lb, 40lb, and 55lb loads. The smallest starts at $3.00 and largest costs $5.00. Also different size dryers. There's 2 stations to change cash into coins. They do NOT take credit cards so be prepared. There's a small coffee machine, 3 massage chairs, vending machines for snacks and laundry soap, and several TVs. Affordable and I have no complaints. Just a typical laundromat.