I hadn't been to a laundromat in decades, so I was nervous because I didn't know the process or how…read moreto work the machines. The woman at the counter and the main gentleman working there walked me through the steps, she helped me loading & using the machines. They are SUPER helpful, friendly, and eased my anxiety right away. I Definitely recommend Euclid Maytag Laundromat!

They did a very nice job of washing, drying, and folding my clothes while my washing machine was…read morewaiting to be replaced

I was looking furor a new cleaners that also does shirt laundry following a recent job relocation/…read more I stopped in here a few months back and asked if they did wet wash. Of course they do! I've bee stopping by for the last several weeks and they do an excellent job on my shirts! Always crisp and clean! And I'm fairly certain they are hand ironed, as I don't see the usual dimples on my shirts from the steam press around the buttons. And I've had occasion to use their dry cleaning. Again, excellent service! And the prices are the best I've experienced in years! The lady behind the counter is very pleasant. we've discussed our dogs and we are able to communicate very well.

She was able to clean my suit for a wedding at the very last minute and refused to take extra…read moremoney. everything was perfect and she honestly did me a huge favor. She even fixed some loose strings for me, which was really kind and I didn't want to ask because it was so late. I promised not to drop off last minute like that again, though. I felt bad because she was so kind, accommodating and professional

George was cleaning pretty much the whole time I was there. Very proud of his place. When we did…read moretalk, he was above and beyond on customer service. It's not big but there are plenty of washers and dryers. Would totally recommend to anybody. Also they have massage chairs that are really cheap in price.

I love their drop-off service. My clothes smell phenomenal and they fold the clothes better than I…read morecould ever do myself. Rocío is an absolute sweetheart! Thanks!

I've been a loyal customer of Tide Dry Cleaners (Mt Prospect) since the day they opened, and…read moreunfortunately the quality and professionalism have declined significantly over time. Under the original ownership, the service was consistently excellent. After a change in ownership, the quality became inconsistent but somewhat acceptable until more serious issues began to occur. On one occasion, I brought in a men's coat for dry cleaning. It was returned to me in the same condition: not cleaned at all and still visibly wrinkled inside and out, indicating that even basic finishing/pressing had not been performed. I immediately on the spot raised this issue with Mercedes and she did not like that, immediately she's confrontational, lies, changes the story and gets mad when you prove your point. I had also specifically requested that the buttons be covered to prevent damage, and that request was not followed. While she offered to redo the work (and pick up the coat in 2 days), this was not a practical solution at the time, as the coat was needed that same evening and the following morning for travel. This left me paying for a service that was not performed as expected. On a later visits, I brought in several men's shirts; the results were acceptable but not at the level I previously experienced. Most concerning, during my most recent visit with a men's suit, I was told by one of the women, that they would no longer do business with me, without any explanation. At the same time, I continue to receive promotional emails and marketing communications from them, which is confusing and unprofessional given that I was refused service and they closed my account. Overall, this has been a very unpleasant experience, failure to perform contracted services, failure to follow specific customer instructions, inadequate quality control, and inconsistent and arbitrary customer service practices.

THE Tide Cleaners on 1101 Elmhurst Road in Mount Prospect, IL. is managed by Mercedes, a person…read morewho lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takeS their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! The review by Vivian K. said it all, and I quote her: "The very NON friendly, AGRESSIVE manager basically said yes take us to court. No apology, nothing about trying to fix or make the issue better. She also told me to stop coming in and asking for a update." Judy N.

Staying with my niece while we relocate in the area. Used their wash & fold service. Both Stella…read moreand Hilldia did a wonderful job. I couldn't have done better myself!

Store is dirty and machines are not reliable. Lost coins in the machine and one of the wash…read moremachine doors leaked all over the floor mid cycle Went there once and never went back!

Place says it offers WiFi and there is a network for guests the lady wouldn't give me the password…read moresays she doesn't know it, she could've called a manager or someone but she's on her phone just sitting there while the garbages are overflowing, all kinds of stuff sitting in the aisles, dryers smell and need to be cleaned, bathroom is disgusting. If there was better workers this place would be ok. Washers and dryers are over priced. Laundry tables look like they're about to collapse. Many tvs no sound on any of them. This smart wash is just stupid

I like the washer over there but it's pricey for dryer$.47 for 7 minutes. The place was so dirty it…read morewas dryer sheets, dirty mask,sock and women underwear that people forgot all over the floor. This place need to lower their dryer price or put more time in the dryer.

This is the most ethical cleaner in MP..good work..friendlyread more

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

We needed to wash some comforters that wouldn't fit in our washer at home. We searched the area and…read morecame across Laundromat +. Boy , are we glad we did. The place is clean, they have different size washers for your needs & there were actual people there to help with the machines....on a Friday night. You can pay with quarters or scan the bar code & use the app. It couldn't have been easier.

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

I had 2 pairs of jeans shortened. The quality of the work and the customer service was excellent…read more The owner is very accommodating. No need to go elsewhere

I took some bright colored and heavy embroidered/accessorized Indian clothes to be dry cleaned. The…read morelady at the reception was very nice in explaining how they will clean the garments and how they will make sure the accessories or embroidery are not damaged. They took about a week to dry clean my garments and I was in no rush. The pricing was at-par with some other dry cleaners I have been to with my Indian clothes. I also went another time with my daughter's clothes for dry cleaning and they were very nice to say that dry cleaning is not going to help some of the clothes and would also be expensive and gave me suggestions to try at home to clean those garments which I thought was very nice of them. I'm going to go again, this time for alterations. Really happy I found this place!