Cindy is amazing! I took my mom's 27 year-old wedding dress in to see if the red wine stains could…read morebe removed...yes, huge red wine stains. Cindy was able to make the dress look like new!! Seriously might look better than new. She called me personally to tell me the dress was ready. She is very sweet, and you can tell she cares deeply about the items people bring in. She exceeded my expectations, and I can't wait to have this altered to re-wear at my bridal shower.

She was able to clean my suit for a wedding at the very last minute and refused to take extra…read moremoney. everything was perfect and she honestly did me a huge favor. She even fixed some loose strings for me, which was really kind and I didn't want to ask because it was so late. I promised not to drop off last minute like that again, though. I felt bad because she was so kind, accommodating and professional

George was cleaning pretty much the whole time I was there. Very proud of his place. When we did…read moretalk, he was above and beyond on customer service. It's not big but there are plenty of washers and dryers. Would totally recommend to anybody. Also they have massage chairs that are really cheap in price.

I love their drop-off service. My clothes smell phenomenal and they fold the clothes better than I…read morecould ever do myself. Rocío is an absolute sweetheart! Thanks!

Mean place and not professional at all. I came to pick up my order and pay. My price was $49.99 and…read moreI had a coupon for $10.00 off . Front desk person refused to apply this coupon for my service because price was not even $50.00, for 0.01 penny this place lost a client. Also, I will share about my experience with all neighbours.

I've been a loyal customer of Tide Dry Cleaners (Mt Prospect) since the day they opened, and…read moreunfortunately the quality and professionalism have declined significantly over time. Under the original ownership, the service was consistently excellent. After a change in ownership, the quality became inconsistent but somewhat acceptable until more serious issues began to occur. On one occasion, I brought in a men's coat for dry cleaning. It was returned to me in the same condition: not cleaned at all and still visibly wrinkled inside and out, indicating that even basic finishing/pressing had not been performed. I immediately on the spot raised this issue with Mercedes and she did not like that, immediately she's confrontational, lies, changes the story and gets mad when you prove your point. I had also specifically requested that the buttons be covered to prevent damage, and that request was not followed. While she offered to redo the work (and pick up the coat in 2 days), this was not a practical solution at the time, as the coat was needed that same evening and the following morning for travel. This left me paying for a service that was not performed as expected. On a later visits, I brought in several men's shirts; the results were acceptable but not at the level I previously experienced. Most concerning, during my most recent visit with a men's suit, I was told by one of the women, that they would no longer do business with me, without any explanation. At the same time, I continue to receive promotional emails and marketing communications from them, which is confusing and unprofessional given that I was refused service and they closed my account. Overall, this has been a very unpleasant experience, failure to perform contracted services, failure to follow specific customer instructions, inadequate quality control, and inconsistent and arbitrary customer service practices.

Was here again recently. Added a star as a result of the owner response explaining that the dryer…read moregunk is not gunk at all but a welding repair to the inside of the dryer drum. I touched it and it is hard and metal-like, not gummy or organic, so...going with the owner's response. That said, there are a lot of repairs inside the dryer drums. That day the facility was untidy, but will come back and see if the girls are back on duty.

Staying with my niece while we relocate in the area. Used their wash & fold service. Both Stella…read moreand Hilldia did a wonderful job. I couldn't have done better myself!

Place says it offers WiFi and there is a network for guests the lady wouldn't give me the password…read moresays she doesn't know it, she could've called a manager or someone but she's on her phone just sitting there while the garbages are overflowing, all kinds of stuff sitting in the aisles, dryers smell and need to be cleaned, bathroom is disgusting. If there was better workers this place would be ok. Washers and dryers are over priced. Laundry tables look like they're about to collapse. Many tvs no sound on any of them. This smart wash is just stupid

I like the washer over there but it's pricey for dryer$.47 for 7 minutes. The place was so dirty it…read morewas dryer sheets, dirty mask,sock and women underwear that people forgot all over the floor. This place need to lower their dryer price or put more time in the dryer.

This is the most ethical cleaner in MP..good work..friendlyread more

Place was clean. It had a dollar to quarter exchange machine. The dryer and washer machines are in…read moredifference sizes. I downloaded the app and you can also pay that way as well. I would double check the machine before use for any leftover bleach or soap that can be sitting at the top where you insert the soap. I seen several that had some left over from previous load so I just went to a clean machine. The parking is also available and very accessible!

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.