It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

I hadn't been to a laundromat in decades, so I was nervous because I didn't know the process or how…read moreto work the machines. The woman at the counter and the main gentleman working there walked me through the steps, she helped me loading & using the machines. They are SUPER helpful, friendly, and eased my anxiety right away. I Definitely recommend Euclid Maytag Laundromat!

They did a very nice job of washing, drying, and folding my clothes while my washing machine was…read morewaiting to be replaced

This place is a small family-owned business and I have been very satisfied with their services…read more I've dropped off dresses, suits, and other business attire that requires dry cleaning. The prices are fair and the service is great. When I asked for a dress hem quote for a friend, I thought their price was very very competitive. Compared to another cleaners I have been to in the area, they do take a bit longer, but I never needed to rush to get cleaning done. Bonus: they also take dry cleaning hangers for recycling! Not a lot of places do this anymore.

Ownership changed hands a few years ago. I WFH, so I don't need to launder as often. Pricing seems…read morerandom, they immediately recommend "Dry cleaning" and if the tag says xl+, they say "Big-size" and add $$. The racks used to be full, with customers clothes waiting for pick-up, this maybe due to people WFH like me. But, I think its due to the service. I used to loved this place, now looking for a new one.

I discovered this dry cleaners near my home for the first time four years ago. While I was very…read morefamiliar with this chain, I had never used it ever. What prompted me to come here? One random day was because I needed my down comforters during winter dry clean so I could put them away until the following winter period. And this was the only dry cleaners in the area that would take the down comforter. I had originally tried some of the smaller Ma and Pa shops and they actually got mad at me for bringing a down comforter. What I do like about this place is the turnaround time on Cleaning the text messages to remind you that your pick up is ready and that there is a no hassle no argument on the fees. In fact, the fees and pricing are totally transparent, which is fantastic. What makes this location special are the ladies who are working here no matter what day and time I show up here. They are a group of super friendly, hard-working women and I don't know if they get enough credit, but I sure hope they do.

I didn't get a good feeling about CD One from the very beginning. When I first spoke with the…read morecounter clerk, she came across as aloof, dismissive, and honestly pretty unpleasant. Instead of feeling confident about the service I was about to pay for, I felt like my concerns weren't being taken seriously. Unfortunately, that first impression turned out to be a sign of what was to come. When my rug was returned, several of the original stains were still clearly visible, and in some areas the fabric actually looked worse than before. For the price I paid, I expected a professional and thorough job, but the quality and customer service fell far short. Overall, this was a really disappointing experience, and I can't recommend CD One for rugs based on what I went through. I would recommend Stanley Steemers instead.

Their hours gave changed possibly due to covid. Their prices are reasonable and there's a loyal…read morecustomer program that keeps me coming there.

Solid cleaners I use regularly last few years at Westgate by Walgreens and fitness19 for my…read morebusiness wear clean and press. Always friendly owners. They've gladly helped with garment repairs and alterations. Great hours and have never missed a ready date for pickup. I'm not aware of any frequent customer program posted elsewhere.

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

We needed to wash some comforters that wouldn't fit in our washer at home. We searched the area and…read morecame across Laundromat +. Boy , are we glad we did. The place is clean, they have different size washers for your needs & there were actual people there to help with the machines....on a Friday night. You can pay with quarters or scan the bar code & use the app. It couldn't have been easier.

I've used them several times. They pick up and drop off to my home. Laundry is super neatly folded…read more Amazing job and very affordable. Sheets are amazing. They come back folded like when you buy them new!

Great service with very reasonable price. They responded to my inquest away and made it is to do…read morebusiness. My clothes were returned clean and very neatly folded. S

I've been a loyal customer of Tide Dry Cleaners (Mt Prospect) since the day they opened, and…read moreunfortunately the quality and professionalism have declined significantly over time. Under the original ownership, the service was consistently excellent. After a change in ownership, the quality became inconsistent but somewhat acceptable until more serious issues began to occur. On one occasion, I brought in a men's coat for dry cleaning. It was returned to me in the same condition: not cleaned at all and still visibly wrinkled inside and out, indicating that even basic finishing/pressing had not been performed. I immediately on the spot raised this issue with Mercedes and she did not like that, immediately she's confrontational, lies, changes the story and gets mad when you prove your point. I had also specifically requested that the buttons be covered to prevent damage, and that request was not followed. While she offered to redo the work (and pick up the coat in 2 days), this was not a practical solution at the time, as the coat was needed that same evening and the following morning for travel. This left me paying for a service that was not performed as expected. On a later visits, I brought in several men's shirts; the results were acceptable but not at the level I previously experienced. Most concerning, during my most recent visit with a men's suit, I was told by one of the women, that they would no longer do business with me, without any explanation. At the same time, I continue to receive promotional emails and marketing communications from them, which is confusing and unprofessional given that I was refused service and they closed my account. Overall, this has been a very unpleasant experience, failure to perform contracted services, failure to follow specific customer instructions, inadequate quality control, and inconsistent and arbitrary customer service practices.

THE Tide Cleaners on 1101 Elmhurst Road in Mount Prospect, IL. is managed by Mercedes, a person…read morewho lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takeS their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! The review by Vivian K. said it all, and I quote her: "The very NON friendly, AGRESSIVE manager basically said yes take us to court. No apology, nothing about trying to fix or make the issue better. She also told me to stop coming in and asking for a update." Judy N.

Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

Great laundromat and VERY clean. So many machines, there's no way you'll end up waiting. There's a…read moreplay area for the kids and they often play great music. You can also pay using the PayRange app which is helpful if you don't carry cash. Someone is always available at the laundromat that is staff. You can also purchase any items if you forgot them at home. I go out of my way to come here

Staying with my niece while we relocate in the area. Used their wash & fold service. Both Stella…read moreand Hilldia did a wonderful job. I couldn't have done better myself!

Store is dirty and machines are not reliable. Lost coins in the machine and one of the wash…read moremachine doors leaked all over the floor mid cycle Went there once and never went back!