They do a GREAT JOB !!!!!! I WILL go back !! Needed a New zipper put on a New Winter Coat ...read more

Went in to hem one pair of pants and to taper another. They did a really good job with making both…read morepants fit exactly as I wanted them to. It was $20 to hem and $35 to taper pants. Overall I was satisfied and will come again!

I have had my husband's suits tailored here. As well as buttons replaced. The fit came out…read moreperfectly for all of them. Regular dry cleaning and laundered shirts are great as well. We are new to the area, so I can't compare prices, but I trust them with our clothes. They also go over each piece when you pick them up.

Twice now, I have arrived at the scheduled pickup time. Both times, no work had been done at all…read morefor 3+ days. Second time, they had difficulty even locating the garment. Showed the garment just thrown across a hanger, not even hung up, for me to IDENTIFY it for them. And, both times, they made me wait while they hurry steam the garment. I don't believe that either item was dry cleaned. Only started the steaming when I arrived. I won't give them any more business.

First time customer, needed to shorten the sleeves on my jean jacket and they did an amazing job …read more Will definitely go back for future clothing adjustments and cleaning.

I needed a suit cleaned the same day for a funeral. The lady at the counter was so helpful. It…read morewas done earlier than 5pm and she texted me to let me know. Awesome service!

Griselda(sp?) does a great job on my dress shirts. Other cleaners, when steaming/pressing the…read moreshirts, often create creases in the wrong places on the collars for whatever reason, and it looks terrible. However here the collars are done perfectly. I appreciate the attention to detail!

Did there best to take a small stain off my shirt but couldn't. Not surprised because a lot of…read morecleaners couldn't do it- oh well. However, they were able to freshen up my white track jacket and make it free of black marks. However, the reason for the stars is not because of the quality but the price...$11.35 for 1 dress shirt and 1 track jacket? That is way too high! Especially since the dress shirt wasn't even ridden of the stain.

Zaka is amazing! She did 10 loads of laundry for me when my dryer broke--washed, folded, and ready…read morein 24 hours. She's also handled my dry cleaning and tailored three pairs of pants perfectly. Highly recommend for fast, reliable service

This place is SO wonderful! Fixed and cleaned my outdoor couch cushions in less than a week and…read morethey turned out good as new!

I own several pairs of UGGs boots. They are somewhat pricey, but last forever if you take good care…read moreof them. I wear them all winter long and they get dirty and stained with salt. The dry cleaners I used to take them to went out of business so I found Glad Cleaners and I am very happy that I did. They did a fabulous job of cleaning the pair of boots that I brought to them and for the very reasonable price of $40. I was so happy with the great job that they did that I dropped off three more pairs of UGGs to be cleaned. I highly recommend them. The service I received was wonderful. The staff there is very friendly and helpful.

I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

I go to Burchards cleaners all the time and their great service has made me a loyal customer! They…read moreare professional, always on time and they do a great job not only with dry cleaning but also with alterations as they are very detailed. You can definitely trust them!

Horrible experience. I have been going here for dry cleaning for 10 years as this location is a…read moremile from my home. I brought in 2 pairs of drapes for a simple hem. They came back crooked, with all different lengths and the lining was hemmed longer than the front panel. Terrible work. The woman at the desk gave them to me and even pointed out that the lining looked messed up and if it doesn't hang right when I get home, bring it back and she will fix it. It got it home and it was not right. I brought them back and the same woman got defensive and said there was nothing wrong with any of them and she refused to fix them. I asked for a refund and she said she couldn't do that. I guess they don't value long time customers who have spent thousands in their shop. I will never set foot in this place again. Im in shock that I paid $200 for this:

Great service and staff!!! Super communicative over the phone and we're ready and willing to help…read moreme with some tough alterations. Really appreciate their attention to details and support. Overall great services and will continue to use them again!

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

Cleaned my Masaba pink dress really well and don't damage it. The dress was perfect and ready to…read morewear

I've been using Dry Cleaning Factory for a while now, and I couldn't be happier with their service…read more The staff is always friendly and professional, and they consistently deliver excellent results. My clothes come back looking pristine every time.

My new pants are so beautiful Thank you, Mr. Enoch…read more I'm very happy with your work. The value is unrivaled.

Respone to Enoch false reply... 1. The timeframe quoted was…read moreone month, the garments were picked up 3 days after call that they were ready. 2. I was not there when/if you pinned patches. 3. If it takes too much time read simple notes, you could have looked at pictures with patch placement to confirm before sewing. 4. I never would have agreed to closing the main pocket, you should have said you couldn't do it and I would have not place patches in that location. 5. You are not being truthful and extremely insulting. 6. Karma is real.