Ah, we came back because we have additional work being done in our basement, but I added another…read morestar! Why? I didn't see any out of order signs, there were washers and dryers for everyone (not too busy Sunday afternoon), and this time we got smart and brought our own detergent and dryer sheets. There was a worker at the desk to take in laundry and another one was cleaning the lint out of the dryers. It was amazing to see. So much lint. It was like watching Dr Pimple Popper (which I've never done BTW). The high capacity dryers practically dried everything in 10 minutes. It would have been an acceptable level of dryness from my home dryer, but I felt rich and splurged another .25 for another 10 minutes. So easy with the app!

Great laundromat and VERY clean. So many machines, there's no way you'll end up waiting. There's a…read moreplay area for the kids and they often play great music. You can also pay using the PayRange app which is helpful if you don't carry cash. Someone is always available at the laundromat that is staff. You can also purchase any items if you forgot them at home. I go out of my way to come here

I've been a loyal customer of Tide Dry Cleaners (Mt Prospect) since the day they opened, and…read moreunfortunately the quality and professionalism have declined significantly over time. Under the original ownership, the service was consistently excellent. After a change in ownership, the quality became inconsistent but somewhat acceptable until more serious issues began to occur. On one occasion, I brought in a men's coat for dry cleaning. It was returned to me in the same condition: not cleaned at all and still visibly wrinkled inside and out, indicating that even basic finishing/pressing had not been performed. I immediately on the spot raised this issue with Mercedes and she did not like that, immediately she's confrontational, lies, changes the story and gets mad when you prove your point. I had also specifically requested that the buttons be covered to prevent damage, and that request was not followed. While she offered to redo the work (and pick up the coat in 2 days), this was not a practical solution at the time, as the coat was needed that same evening and the following morning for travel. This left me paying for a service that was not performed as expected. On a later visits, I brought in several men's shirts; the results were acceptable but not at the level I previously experienced. Most concerning, during my most recent visit with a men's suit, I was told by one of the women, that they would no longer do business with me, without any explanation. At the same time, I continue to receive promotional emails and marketing communications from them, which is confusing and unprofessional given that I was refused service and they closed my account. Overall, this has been a very unpleasant experience, failure to perform contracted services, failure to follow specific customer instructions, inadequate quality control, and inconsistent and arbitrary customer service practices.

THE Tide Cleaners on 1101 Elmhurst Road in Mount Prospect, IL. is managed by Mercedes, a person…read morewho lied to me about a mistake that cost me $600. I brought in a very expensive linen summer jacket for her to dry clean to remove a few spots after just wearing it for a couple weeks. When I picked it up and brought it home, it was shrunk by at least 2-3 sizes. Although I paid for it to be dry-cleaned, it was obviously laundered. When I brought it in to show her, she was extremely aggressive to me, refused to listen to my concerns and kicked me out of her store. This to me is not a very proper way to run a business. I asked her to please send it into the corporate offices to see what she could do to offset the $600 I spent to replace the jacket, and she simply refused to do that, and took no responsibility for the mistake made by one of her employees. My MESSAGE to anyone who takeS their clothes to be dry cleaned is: STAY AWAY, unless you are willing the risk of their workers to cheat you out of your money by taking the price to dry clean, but instead launder at a cheaper rate, and in the process ruining your good clothes. THE PLACE WILL RIP YOU OFF, just as other complaints before my review said. STAY AWAY! The review by Vivian K. said it all, and I quote her: "The very NON friendly, AGRESSIVE manager basically said yes take us to court. No apology, nothing about trying to fix or make the issue better. She also told me to stop coming in and asking for a update." Judy N.

Their hours gave changed possibly due to covid. Their prices are reasonable and there's a loyal…read morecustomer program that keeps me coming there.

Solid cleaners I use regularly last few years at Westgate by Walgreens and fitness19 for my…read morebusiness wear clean and press. Always friendly owners. They've gladly helped with garment repairs and alterations. Great hours and have never missed a ready date for pickup. I'm not aware of any frequent customer program posted elsewhere.

Good cleaners are hard to find nowadays. The discount places want your money upfront and don't seem…read moreto do as good of a job as they should. Many independent owners are hard to communicate with or are difficult to understand. I've been going to Terramere for about 5 or 6 years now and they've been great. My clothes are treated with care and the husband/wife team that are owner/operators are kind and pleasant. Any questions or issues are easily resolved. Nice to have a cleaner that I can depend on.

The owners are nice and remember me, make small talk, etc…read more However, the last time I was there to drop off a few items, the owner noticed the hem had fallen on my suit pants. He asked if I'd like it fixed. I said sure, without inquiring of the price. Should've asked. My five items came to over $60 due to the $26 for the hem fix. No, thanks, terramere cleaners, I'll fix my own hems from now on.

I go here bi weekly or weekly for five years now and it's been a great place to do laundry. The…read morestaff are helpful and always doing something. They keep the floors clean and I see them cleaning the machines in slow periods. They do keep raising the prices but with the large machines it's still affordable for now. The dryers are huge and work well plus they have a vending machine and outdoor patio

FAST Laundry: Wow, what a great place! Clean, great staff,…read moreplenty of machines, now they just need electronic slot games. "Xochitl" and staff have provided us with flawless service, never a lost item, laundry cleaned exactly as we requested and usually done way before promised. It may cost more, but SO worth it, especially after you factor in how much time would be spent otherwise. Today, as always, time is money and if you can afford it, go and pick up your finished clean clothes folded in nice bags and quickly put everything away once you get home.

Always take great care of my dry cleaning needs. Always delivers quick and amazing service. A++++read more

Extremely unprofessional service and complete lack of responsibility…read more I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business.

The laundromat is clean, has plenty of machines, and is conveniently compatible with the PayRange…read moreapp. The attendant on duty is also very helpful if you are having trouble with a machine. They even held the door for me on my way into the building which was really nice of them. I also like that there are places to sit while your laundry is going. They also have children's books and coloring books to keep kids occupied, which I thought was a nice touch even though I didn't bring any kids with me

We needed to wash some comforters that wouldn't fit in our washer at home. We searched the area and…read morecame across Laundromat +. Boy , are we glad we did. The place is clean, they have different size washers for your needs & there were actual people there to help with the machines....on a Friday night. You can pay with quarters or scan the bar code & use the app. It couldn't have been easier.

This place is a small family-owned business and I have been very satisfied with their services…read more I've dropped off dresses, suits, and other business attire that requires dry cleaning. The prices are fair and the service is great. When I asked for a dress hem quote for a friend, I thought their price was very very competitive. Compared to another cleaners I have been to in the area, they do take a bit longer, but I never needed to rush to get cleaning done. Bonus: they also take dry cleaning hangers for recycling! Not a lot of places do this anymore.

Ownership changed hands a few years ago. I WFH, so I don't need to launder as often. Pricing seems…read morerandom, they immediately recommend "Dry cleaning" and if the tag says xl+, they say "Big-size" and add $$. The racks used to be full, with customers clothes waiting for pick-up, this maybe due to people WFH like me. But, I think its due to the service. I used to loved this place, now looking for a new one.

I hadn't been to a laundromat in decades, so I was nervous because I didn't know the process or how…read moreto work the machines. The woman at the counter and the main gentleman working there walked me through the steps, she helped me loading & using the machines. They are SUPER helpful, friendly, and eased my anxiety right away. I Definitely recommend Euclid Maytag Laundromat!

They did a very nice job of washing, drying, and folding my clothes while my washing machine was…read morewaiting to be replaced